Top 13 It support Jobs in Wayne, Ne

IT Support Specialist II
Providence Medical Center —Wayne, NE
- Full-time
- Hospital
- Mid-level
- 3 years
- Health insurance
- Retirement plan
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IT Support Specialist I
Providence Medical Center —Wayne, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Retirement plan
Quick Apply
MSP Help Desk Tech
ALLO Communications LLC —Norfolk, NE
- 8 hour shift
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- Health insurance
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IT Support Specialist I
Providence Medical Center —Wayne, NE
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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IT Support Specialist II

Providence Medical Center
Wayne, NE

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Retirement plan

Qualifications

IT department experience

Full Job Description

Work Status: Full-time | 40 Hours per Week

Shift Details: Monday–Friday | 8:00 AM–5:00 PM

Department: Information Technology

Work Location: On-site only

Job Summary

Provides advanced technical support for computer systems, applications, and network-related issues. Serves as the escalation point for Tier 1 support, resolving more complex problems and supporting the stability, security, and performance of IT systems. Works independently on troubleshooting, system maintenance, and coordination with vendors when needed.

Essential Functions

Advanced Support / Escalation
- Serves as escalation point for Tier 1 support issues; ensures issues are resolved, not just reassigned.
- Diagnoses and resolves complex hardware, software, and connectivity issues.
Systems & Network Support
- Supports core systems including servers, network infrastructure, and clinical applications (as applicable).
- Assists with user account management, access control, and security permissions.
- Monitors system performance and identifies potential issues before they impact operations.
Implementation & Maintenance
- Installs, configures, and maintains hardware, software, and system updates.
- Assists with system upgrades, patching, and maintenance activities.
- Participates in IT projects (equipment rollouts, upgrades, new system implementations).
Vendor & Issue Coordination
- Works directly with external vendors or managed service providers to resolve complex issues.
- Tracks and follows through on escalated tickets to resolution.
Documentation & Process Improvement
- Documents issues, resolutions, and standard procedures.
- Identifies recurring problems and recommends improvements or permanent fixes.
Support Continuity
- Assists in maintaining backup processes, downtime procedures, and system recovery readiness.

Competencies

Strong troubleshooting and analytical skills.
Working knowledge of:
- Windows OS, Active Directory, M365
- Networking basics (IP, DHCP, DNS, connectivity troubleshooting)
Ability to manage multiple priorities and escalations.
Strong customer service skills with ability to handle frustrated users.
Ability to work independently with limited supervision.

Education:
- Associate’s degree in IT-related field (or equivalent experience).
Experience
- 3–5 years of IT support experience, with exposure to systems or network support.
- Experience handling escalated support issues preferred.
- Healthcare preferred.

Join Providence Medical Center and become part of a collaborative and supportive team dedicated to delivering quality patient care. We offer competitive compensation with shift differential, a complete benefits package with low-cost health insurance, opportunities for advancing education, certifications, and training, and the chance to help shape the future. As a PMC employee, you will also receive a free membership to our Wellness Center and a Retirement Plan with employer match contributions.

Guided by our mission of providing quality healthcare in the Spirit of Christ, we strive to be the hospital and employer of choice, living our values of Honesty, Excellence, Accountability, Respect, and Teamwork.

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it support jobs in wayne, ne

IT Support Specialist II

IT Support Specialist I

MSP Help Desk Tech

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