Top 276 Service desk supervisor Jobs in Wayne, Pa

Operations Manager
Residence Inn Philadelphia Bala Cynwyd —Bala-Cynwyd, PA
- $22 - $24 an hour
- Overtime
- Microsoft Word
- Sales
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
12h
CENTER MANAGER
European Wax Center —Pottstown, PA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
4d
Member Service Specialist I - Montgomery Mall
Police and Fire Federal Credit Union —Montgomeryville, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Service Representative
True North Medical Group LLC —Philadelphia, PA
- From $18 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Member Service Specialist I -Cedarbrook
Police and Fire Federal Credit Union —Wyncote, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Field Supervisor
Porter Family Exteriors —Willow Grove, PA
- $55,000 - $65,000 a year
- Full-time
- Bilingual
- Construction site
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Lead Patient Access Representative
Ophthalmic Partners —Bala-Cynwyd, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Member Service Specialist I - Haverford
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I - Leo Mall
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I- Mayfair
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I - Moorestown
Police and Fire Federal Credit Union —Maple Shade, NJ
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Lead Patient Access Representative
Ophthalmic Partners —Media, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Member Service Specialist I - Warminster
Police and Fire Federal Credit Union —Warminster, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Certified Recovery Specialist - Bilingual
Merakey —Philadelphia, PA
- $20.17 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Property Field Claims Adjuster
The Philadelphia Contributionship —Philadelphia, PA
- $95,000 - $110,000 a year
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
9h
Front Desk Supervisor
Gulph Creek Hotels —King of Prussia, PA
- $20 an hour
- Weekends as needed
- Research
- Mid-level
- Hotel
Quick Apply
Customer Solutions Supervisor
Edmund Optics —Cherry Hill, NJ
- $63,000 - $70,000 a year
- Extended hours
- Mid-level
- Office
- 3 years
- Paid parental leave
- AD&D insurance
10d
Front Desk Supervisor
Hotel Warner - West Chester, PA —West Chester, PA
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Airport Lounge Front Desk Host
Hyde Park Hospitality —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Background check
- Bar
- Sales
- Disability insurance
- Health insurance
Quick Apply
2d
Customer Service Specialist
Canon Business Process Services, Inc. —Upper Darby, PA
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Employee discount

I want to receive the latest job alert for service desk supervisor in wayne, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk supervisor jobs near wayne, pa

Claims Adjuster jobs in Philadelphia, PA

Recovery Specialist jobs in Philadelphia, PA

Customer Service Representative jobs in Upper Darby, PA

Front Desk Agent jobs in Philadelphia, PA

Patient Services Representative jobs in Philadelphia, PA

Insurance Adjuster jobs in Houston, TX

Claims Adjuster jobs in Beaverton, OR

Claims Adjuster jobs in Knoxville, TN

Claims Adjuster jobs in Lansing, MI

Claims Adjuster jobs in Montgomery, AL

Remote Healthcare Claims jobs in California

Claims Adjuster jobs in Seattle, WA

Claims Adjuster jobs in Sioux Falls, SD

Recovery Specialist jobs in Columbus, OH

Recovery Specialist jobs in Greenville, SC

Recovery Specialist jobs in Berkshire County, MA

Addiction Recovery jobs in Nashville, TN

Addiction Recovery jobs in Utah

Full Time Certified Family Recovery Specialist jobs in Pennsylvania

Early Intervention Specialist jobs in Indiana

Operations Manager

Residence Inn Philadelphia Bala Cynwyd
Bala-Cynwyd, PA

Quick Apply

Job Details

Full-time
$22 - $24 an hour
12 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching
Employee discount

Qualifications

Microsoft Word
Shift management
High school diploma or GED
Driver's License
Typing
Hotel experience

Full Job Description

Overview:

The Operations Manager maximizes revenue and creates value by providing excellent service to our internal employees and guests. This includes effective communication, reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. They act as the manager on duty in the absence of the AGM or General Manager.

Additional Information:

In order to apply for this position, you must be legally authorized to work in the United States and Over the age of 21. Upon hire you must complete the I-9 form within the first 3 days of employment.

We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction.

Essential Functions of the Job:

Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs
Ability to communicate effectively with team members and guests; (i.e. use appropriate language, display proper tone, attitude and body language when communicating.)
Ability to understand and follow instructions as directed by General Manager
Reporting to work on time and ready to begin your shift (being tardy places an unfair burden on the team)
Working Safely is a condition of employment. All employees must follow the safety policies and procedures and immediately report incidents to their manager or manager on duty.
Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources.)

Expectations of all Employees:

Be polite, courteous and helpful to all guests and coworkers, displaying a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values

Acknowledge our guests with a smile and friendly “hello.” Promptly attend to guest needs

Comply with all hotel policies and procedures, i.e. Employee Handbook, Conduct Policy, Safety Policy, etc.

Comply with guest privacy standards

Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty and False Statements regarding an injury will result in disciplinary action up to and including termination.)

Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager

Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, foot wear and name tag) neat in appearance

Complete work in a timely manner and meets productivity standards/expectations

Seeks approval from management prior to working overtime (i.e. punching in early or staying beyond scheduled shift)

Keep work area clean, neat, and well organized

Demonstrate a team behavior and attitude of working together to accomplish tasks (even if outside specific job duties)

Job Duties and Responsibilities:

Complies with State /Federal laws and hotel policies/ procedures, i.e. Employee Handbook

Acts as the manager on duty (MOD) in the absence of the AGM / General Manager, as well as covers MOD shifts. (Motivates staff to reflect a high level of enthusiasm and guest satisfaction, ability to problem solve and appropriately handle guest’s requests/complaints.)

Assists the Assistant General Manager in training new hotel associates

Keeps up-to-date on in-house groups and functions (reviews group cover sheets to be aware of special needs and requests.)

Holds self and others accountable for achieving results

Ensures all information pertinent to hotel staff is communicated quickly and affectively

Holds a valid driver license to pick up last minute supplies.

Welcomes and checks-in guests in a friendly and efficient manner. (Must display excellent customer service and phone etiquette.)

Accountability for assigned cash drawer(s) and cash balances. (General knowledge of bookkeeping and audit procedures.)

Answers and transfers calls in a timely and courteous fashion (preferably 3 rings)

Manages all aspects of the reservations process. Stay abreast of local rates, in-house strategy, special rate plans and packages, available inventory, etc.

Verifies accuracy of information in property management system by entering data correctly and checking daily arrivals

Effectively handles all guest inquiries, requests and complaints. Confirms guest needs have been met.

Develops a working knowledge of local attractions, business locations, and points of interest

Directs traffic inside the hotel with vendors, overnight guests, employees, meeting attendees, restaurant/lounge guests, and visitors

Acts as a safety and security agent by identifying and reporting potential risks to guests, employees or the building

Knowledgeable of all major hotel systems including their locations, basic troubleshooting and relevant contact lists

Comply with guest privacy standards

Point of contact during an emergency. (Familiar with all emergency procedures as documented in hotel Emergency Manuals)

Accurately handles in-house accounts including guest names, room charges, methods of payment, special requests, etc.

Is able to perform any hourly job function as needed

Handles services for guests including guest mail, messages, telephone calls, faxes, wake-up calls, and general inquiries

Confirms guest satisfaction at check-out

Performs daily reporting requirements based on specific hotel needs

Ensures transfer of information from shift to shift at the Front Desk

Keeps adequate inventory of front desk and guest supplies available at all times. Communicate shortages as necessary

Understands and adheres to hotel’s policies and Brand Standards

Performs other duties as assigned.

Skills Required:

Ability to work well with others (i.e. interacts appropriately with guests and staff.) Ability to follow instructions and take initiative, completes tasks safely and efficiently, communicates effectively, and easily adapts to change. Good computer & keyboarding skills are an essential function of the job, i.e. reservation system, internet, e-mail, and Word for Windows.

Experience / Education:

High school diploma or equivalent combination of education and work experience. Prior customer service experience required.

Physical Demands:

This is a physically demanding job that requires extended periods of walking, standing and lifting up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (See Physical Requirements section for detailed information.)

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off

Experience:

Hotel Experience: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk supervisor jobs in wayne, pa

Operations Manager

CENTER MANAGER

Member Service Specialist I - Montgomery Mall

Patient Service Representative

Member Service Specialist I -Cedarbrook

Field Supervisor

Lead Patient Access Representative

Member Service Specialist I - Haverford

Member Service Specialist I - Leo Mall

Member Service Specialist I- Mayfair

Member Service Specialist I - Moorestown

Lead Patient Access Representative

Member Service Specialist I - Warminster

Certified Recovery Specialist - Bilingual

Property Field Claims Adjuster

Front Desk Supervisor

Customer Solutions Supervisor

Front Desk Supervisor

Airport Lounge Front Desk Host

Customer Service Specialist

I want to receive the latest job alert for service desk supervisor in wayne, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected