Top 42 Desk supervisor Jobs in Waynesboro, Va

Night Auditor/Guest Services Rep
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Sales
- Residential
- Hotel
Quick Apply
Guest Services Rep-RIW
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Sales
- Residential
- Hotel
Quick Apply
Front Desk/PT Night Audit
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Part-time
- Sales
- Residential
- Hotel
Quick Apply
Housekeeping
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Weekends as needed
- Residential
- Hotel
- Entry level
Quick Apply
Hotel Management
Staunton Hospitality, Inc. —Waynesboro, VA
- Overtime
- Sales
- Mid-level
- Residential
Quick Apply
Housekeeper
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Part-time
- Residential
- Hotel
- Entry level
Quick Apply
Spa Receptionist
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
Quick Apply
SC Operations Supervisor
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Full-time
- CPR Certification
- BLS Certification
- Merchandising
Quick Apply
Rooms Front Office - Front Office Supervisor
Omni Hotels & Resorts —Charlottesville, VA
- $20 an hour
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
Quick Apply
Front Office Manager
Keswick Hall and Club —Charlottesville, VA
- $85,000 - $95,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Housekeeping
Staunton Hospitality, Inc. —Staunton, VA
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Supervisor
Staybridge Suites Charlottesville Airport —Charlottesville, VA
- $19.50 - $20.00 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
- Paid training
- Health insurance
Quick Apply
13d
Front Desk Supervisor
Wintergreen Resort —Nellysford, VA
- $18 an hour
- Weekends as needed
- Inventory management
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
House Attendant
Kimpton Hotels & Restaurants —Charlottesville, VA
- $21.34 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Manager - DoubleTree, Charlottesville VA
Hotel Equities —Charlottesville, VA
- $60,000 - $65,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Guest Service Rep
Wintergreen Resort —Nellysford, VA
- $15 - $17 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Ability to lift 25 pounds
- Disability insurance
- Health insurance
Quick Apply
Night Auditor
Courtyard Charlottesville —Charlottesville, VA
- $16 - $18 an hour
- Overnight shift
- Hospital
- Computer literacy
- Sanitation
Quick Apply
13d
Housekeeper
Wintergreen Resort —Nellysford, VA
- $17 an hour
- Full-time
- Ability to climb stairs
- High school diploma or GED
- Reliable transportation
- Disability insurance
- Health insurance
Quick Apply
SC Operations Coordinator
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- $16 - $17 an hour
- Weekends as needed
- CPR Certification
- Management
- BLS Certification
Quick Apply
Houseperson
Wintergreen Resort —Nellysford, VA
- $17 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Outdoor work
- Disability insurance
- Health insurance
Quick Apply

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desk supervisor jobs near waynesboro, va

Night Auditor/Guest Services Rep

Waynesboro Hospitality, Inc.
Waynesboro, VA

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

We are currently looking to add outgoing friendly Guest Service Representatives to our Residence Inn Family!

GENERAL: To serve guests while providing the highest level of service possible in an efficient, courteous and professional manner by following our standards of aggressive hospitality and adhering to guidelines and procedures.

DUTIES AND RESPONSIBILITIES:

Operate PMS system
Ensure proper cash handling at all times
Check in guests following standard

o Be sure to share all relevant information to a guest (ie housekeeping schedule, billing procedures, hotel policy information, pet policy, etc.)

Check out guests following standard and reviewing bill prior to completion
Utilize the GUEST model when interacting with a guest
Utilize the LEARN model when responding to a guest concern
Follow the Guest Service Recovery model to take action to a guest concern
Perform guest room assignments and accommodate special requests
Be knowledgeable about the Marriott Rewards program
Answer the phones according to proper call script and within 3 rings
Know how to handle safe deposit requests
Handle mail, packages, fax and messages properly and in a confidential manner
Ensure the cleanliness of the front desk, back office, and lobby area at all times

o Utilize spare time for cleaning and keep computer equipment clean

Assist fellow associates in their jobs to ensure that all jobs are done in a timely manner
Be familiar with the AM, PM and Night Audit checklists
Over communicate information among other departments and fellow associates
Complete property walk-throughs on a consistent basis through shift to:

o Maintain the safety and security of the property

o Maintain the cleanliness of the property

Carry out all reasonable requests by that of a guest or supervisor
Assist with the breakfast and social functions as relevant
Maintain the appearance of The Market by stocking and cleaning
Set the next shift up to succeed by having already reviewed arrivals and providing them the appropriate information they need in the Pre Shift and the communication binder
Maintain an accurate Inventory and utilize Inventory Control Procedures
Be aware of current sell strategies, no walk rate, upcoming special events, etc.
Know emergency procedures and be ready to act at anytime
Attend any mandatory training and or meetings as scheduled
Cross train in housekeeping and food & beverage departments to perform duties in absence of each department personnel

GENERAL RESPONSIBILITIES:

Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard of the hotel
Be informed about daily operations
Check with your immediate supervisor for additional information
Have knowledge about sales strategy, packages, promotions, discounts, groups and know how to handle these and how they relate to other departments
Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
Develop knowledge about frequent guests and their special requests and needs
Be familiar with cultural differences in order to meet all different customer needs
Be able to work according to budget; keep constant eye on staffing level and control costs
Be knowledgeable about etiquette and protocols
Be familiar with all emergency plans and be able to act upon them
Use your PMS password with discretion.
Have a good knowledge about the city and local attractions
Report any unusual occurrences immediately to the Assistant General Manager
At all times strive to represent Marriott in the most professional, courteous manner
Other duties as assigned

SAFETY AWARENESS:
Maintain safety by adhering to safety policies; be responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.

Quick Apply

Refine Your Search

desk supervisor jobs in waynesboro, va

Night Auditor/Guest Services Rep

Guest Services Rep-RIW

Front Desk/PT Night Audit

Housekeeping

Hotel Management

Housekeeper

Spa Receptionist

SC Operations Supervisor

Rooms Front Office - Front Office Supervisor

Front Office Manager

Housekeeping

Front Desk Supervisor

Front Desk Supervisor

House Attendant

Housekeeping Manager - DoubleTree, Charlottesville VA

Front Desk Guest Service Rep

Night Auditor

Housekeeper

SC Operations Coordinator

Houseperson

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