The Westin Houston Medical Center
Director of Engineering
Pay Rate: Starting at $90,000
Company Overview:
At Pearl Hospitality, we don’t just manage hotels, we develop leaders. Our mission of creating leaders drives everything we do, from how we support our teams to how we serve our guests. As a growing hotel ownership and management company, we partner with trusted brands such as Marriott and Westin to deliver exceptional service while fostering a culture of accountability, growth, and teamwork.
We are passionate about creating an environment where employees feel valued, supported, and empowered to take the next step in their careers.
Job Description
A Pearl Director of Engineering reports directly to the Director of Operations and is responsible for creating leaders fostering the Pearl culture within the Engineering department for Pearl Hospitality. A Pearl Director of Engineering must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.
The Director of Engineering is responsible for the successful operation and administration of the Engineering department. The Director of Engineering must ensure that the Engineering department is continually balanced, while focusing on providing exceptional customer satisfaction by continually training on the Pearl touch points of the hotel and ensuring associate focus on our Pearl touch points at all times. The Engineering department must be executed at the highest level of professionalism and courtesy. The Director of Engineering must drive results through effective hiring, training, coaching, counseling, leading, motivating and empowering all the associates. The Director of Engineering must ensure maximization of profitability by controlling expenses through timeliness of inventory and proper par inventory control as well as proper training of Maintenance Engineers. Director of Engineering must ensure that all equipment and room prevented maintenance is completed quarterly. The Director of Engineering must ensure that our associates and customers are always treated with the utmost respect since they are the key to our success.
Responsibilities – (not limited to)
· Foster the Pearl culture
· Passion and commitment to the department at an ownership level
· Oversee and teach associates to inspire loyalty and maximize profitability
· Ensure compliance with brand standards as well as the Pearl standards and procedures
· Ensure hotel maintenance and cleanliness is maintained to the highest level with attention to detail
· Maintain effective and open communication
· Foster teamwork
· Control cost through execution of timely inventories and par controls
· Must possess high energy, professionalism and confidence every day and in every way
· Be a highly motivated and enthusiastic leader
· Service hotel pool within the guidelines of the health department with proper documentation
· Maintain property in accordance with fire, building and health codes
· Operation of heavy equipment
· Daily and ongoing hotel preventative maintenance program execution
· Attention to detail is a must for PM’s detail to ensure the highest quality standards
· Conduct required Pearl stand-ups and meetings with enthusiasm and commitment to success
· Must be able to monitor monthly expenses in compliance with the budget
· Must always be able to conduct daily business with integrity and be ethical
· Treat guest, associates, vendors and co-workers with professionalism and respect always
· Must maintain a safe working environment through ongoing compliance of safety guidelines
· Ensure emergency procedures are understood by all through ongoing training and documentation
· Conduct fire drills as specified with proper documentation
· Execute annual inspections of fire extinguishers, elevators, fire equipment and all required equipment
· Execute PM’s (documented PM program) on all hotel equipment in a timely manner to ensure safety and asset care
· Train Maintenance Engineers to deliver the best product at the highest standards
· Must be capable to successfully prioritize, delegate, organize and multi-task
· Ensure all personnel certification is current with regards to brand and health department requirements
· Execute all work orders in a timely manner with follow-up when needed
· Execute Maintenance department in compliance with hotel and brand standards
· Ensure all Maintenance Engineers are trained on “Lock Out Tag Out” procedure
· Must be able to coach and counsel and provide clear and concise direction
· Be able to work under pressure and meet or beat deadlines
· Effectively create a weekly schedule that reflects the occupancy for effective cost control
· Ensure proper training of all associates on all procedures and standards
· Ensure approved uniforms are always being worn with nametags
· Ensure all work areas, storage areas and maintenance carts are organized and well maintained
· Timely execution of associate evaluations
· Provide a well-maintained and comfortable room for each guest every day
· Provide well-maintained meeting areas, public areas and back of the house
· Proactively monitor guest satisfaction and effectively increase scores in each area
· Interact positively with customers and take action to resolve issues to maintain high guest satisfaction
· Operate department in accordance with OSHA standards
· Comply with attendance rules and be available to work on a regular basis
· Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates
Physical Requirements - (not limited to)
· Must be able to lift, push, pull, and carry up to 75 lbs.
· Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
· Must be able to operate motor vehicle using safety precautions.
· Must be able to recognize, register, and respond visually to color and depth perception.
· Must be able to communicate verbally and in writing.
· Must be able to work indoor, outdoor, in extreme heat and cold.
· Must be able to work around moderate noise level.
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
