Top 12 It entry level Jobs in Weirton, Wv

Help Desk Technician
All Lines Technology Inc —Moon Township, PA
- Azure
- Mid-level
- University
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11d
Jr. Network Technician
Heeter Printing Co —Canonsburg, PA
- $17 - $18 an hour
- Computer Science
- Writing skills
- In-person
Help Desk Analyst
Aires —Pittsburgh, PA
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- 401(k) matching
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2d
Tier One Technical Support - Wheeling, WV
JCIT —Wheeling, WV
- From $21 an hour
- Part-time
- Background check
- Pass drug screening
- Windows
- Flexible schedule
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2d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Washington, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Windows Systems Administrator (Azure)
Walgreens —Pittsburgh, PA
- $79,300 - $127,000 a year
- On call
- Azure
- System design
- Mid-level
- Health insurance
- Dental insurance

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Help Desk Technician - Tier 2
LEFCON, LLC —Harmony, PA
Failure to answer *ALL* pre-screening questions will eliminate you from consideration. Documentation of technical findings and remediation steps.
$26 - $32 an hour
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5d
IT Service Desk Technician (Reactive)
Next7 IT —Cranberry Township, PA
In your own words, explain how you would troubleshoot with a user who calls in and says their screen is blank, but they know their machine is on.
$55,000 - $70,000 a year
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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it entry level jobs near weirton, wv

Help Desk Technician

All Lines Technology Inc -
Moon Township, PA

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Job Details

11 days ago

Qualifications

Customer communication

Full Job Description

The Help Desk Technician will be responsible for providing technical assistance and support to customer-reported issues or inquiries regarding computer systems, hardware, or software. The Technician will be tasked with but not limited to: responding to general inquiries, running diagnostic programs, isolating problems, creating documentation, and determining and implementing solutions. It is expected that the Technician use the University's Ticketing System and Knowledge Base to document and clearly communicate requests, problems, and issues to customers and colleagues.

Responsibilities

Listen and ask educated questions to determine the root cause of issues in addition to providing clear and positive responses
Monitor and respond quickly and effectively to University faculty, staff, and student inquiries received through the IT Help Desk ticketing system
Provide technical assistance and support for concerns and issues related to systems, software, and hardware
Work in an environment that requires following procedures and documenting actions without direct supervision
Run diagnostic programs and scripts to resolve problems related to hardware or software
Report significant and recurring issues to the tier-2 support teams
Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to ease troubleshooting
Create documentation to aid with troubleshooting and system processes
Image and deploy computer and mobile hardware assigned to University employees
Assist the Infrastructure Team with imaging campus lab and classroom computers during semester breaks
Refurbish computers and mobile devices for redeployment

Qualifications

One to two years of proven experience as a Help Desk Technician or another customer service role
Ability to diagnose and resolve basic computer/technical issues and convey technical concepts in a non-technical manner
Excellent communication, analytical and problem-solving skills
Keen attention to detail, a memory of patterns, and an interest in problem-solving
Experience with Microsoft Azure or any other MFA system
Experience with computer and mobile device management systems
Ability to handle stressful situations with professional composure
Basic knowledge of TCP/IP networking: networking topology, protocols, and services

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it entry level jobs in weirton, wv

Help Desk Technician

Jr. Network Technician

Help Desk Analyst

Tier One Technical Support - Wheeling, WV

Now Hiring IT and Telecom Field Technicians

Windows Systems Administrator (Azure)

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