Top 88 Service representative Jobs in Weldon, Nc

Patient Service Representative - RR
Rural Health Group, Inc. —Roanoke Rapids, NC
- Full-time
- Spanish
- Pass drug screening
- HIPAA
Quick Apply
1d
Patient Access Representative - Orthopedics Roanoke Rapids
ECU Health —Roanoke Rapids, NC
- Customer service
- Computer literacy
- Writing skills
Member Services Representative
Planet Fitness - Excel Fitness —Roanoke Rapids, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Hotel Night Auditor & Guest Services (Part-Time)
Lexima —Roanoke Rapids, NC
- $14.00 - $15.50 an hour
- Part-time
- Hybrid work
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Member Services Representative Weekend
Planet Fitness - Excel Fitness —Roanoke Rapids, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Sales & Grower Support Representative (US Southeast)
Fall Creek Farm & Nursery, Inc. —North Carolina
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Territory Service and Sales Representative
Autotality LLC —North Carolina
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Flexible schedule
Quick Apply
Regional Sales Representative
Comfortside LLC —North Carolina
- Full-time
- Marketing
- Business development
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative - Behavioral Health
La Amistad Behavioral Health Services —North Carolina
- Full-time
- Psychiatry
- Marketing
- Military
- Health insurance
- Dental insurance
Quick Apply
3d
Area Sales Representative
Breakthrough Financial —North Carolina
- $80,000 - $140,000 a year
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Flexible schedule
Quick Apply
1d
Credit Representative
Farmers Home Furniture —Roanoke Rapids, NC
- Part-time
- Sales
- Word processing
- Basic math
Customer Service / Cashier
Pizza Hut —Roanoke Rapids, NC
- Serving
- Quick service & fast food restaurant
- 16+ years old
Quick Apply
Member Services Representative Sub
Planet Fitness - Excel Fitness —Roanoke Rapids, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Account Representative - State Farm Agent Team Member
Chris Canady - State Farm Agent —Roanoke Rapids, NC
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Outside Sales Representative: Raleigh, NC
Jasper Engines & Transmissions —Roanoke Rapids, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- 2 years
- Outdoor work
- Paid holidays
- Disability insurance
Quick Apply
8d
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Roanoke Rapids, NC
- $13 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
Customer Service Rep
Domino's —Emporia, VA
- $12.41 an hour
- Weekends as needed
- Quick service & fast food restaurant
- Communication skills
- Entry level
Quick Apply

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Patient Service Representative - RR

Rural Health Group, Inc. -
Roanoke Rapids, NC

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Electronic health records (EHR) management
Phone communication
Professional ethics
Employee relationship building
High school diploma or GED
Relationship management
Computer skills

Full Job Description

Rural Health Group – Healthcare That Fits Your Family

Rural Health Group, Inc. provides quality primary care services without regard for a patient’s ability to pay and serves as a community resource for eliminating health disparities. We are a non-profit, federally qualified health center dedicated to serving everyone in our community with exceptional medical, dental, behavioral health, pharmacy, health education, nutrition, WIC and case management services.

Patient Service Representative

This full-time position will be based out of one of our Roanoke Rapids, North Carolina family medical offices.

The Patient Service Representative is responsible for professionally responding to telephone inquiries from callers as they relate to health services our organization provides. Rural Health Group’s Call Center staff are responsible for solving problems and educating callers about our organization’s health services and procedures. Operators/schedulers are also responsible for documenting all patient interactions in the appropriate computer system.

We prefer to hire individuals who have excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks. Bilingual in Spanish and English is preferred, but not required for this position.

Responsibilities:

Promptly answers, screens, and processes telephone inquiries in a friendly, professional manner.
Provides information on Rural Health Group’s programs, policies, and procedures.
Collects, enters and updates patient demographic information into the EMR system. Documentation is to be concise, thorough, and accurate.
Refers patients to the nursing staff for triage and medical advice.
Responds to urgent/emergent calls and refer to nursing staff until resolution.
Schedule appointments per provider guidelines and handle cancelations.
Make reminder calls for next-day appointments informing patients to bring any necessary items, including co-payments and medications.
Communicate with patients about requirements for next visit such as paying outstanding balances.
Explain clinic regulations such as hours, payment of accounts and schedule of charges.
Reduce barriers by improving linkages to services.
Participates in internal and external educational opportunities relevant to the call center or customer service environment. Attends or reviews 100% of team meetings annually.
Responds to irate callers in a professional manner.
Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances.
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
Other duties and special projects that are assigned.

Service Delivery Expectations:

Customer service oriented.
Team player.
Meets the expectations of our internal and external customers in providing excellent service.
Demonstrates positive customer relationship skills with all telephone encounters.
Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels.
Willingly performs other duties or tasks as assigned and handles multiple tasks effectively and efficiently.
Promotes sense of pride in call center and positive interpersonal relations among all team members.
Exhibits commitment to effective problem solving techniques when issues arise.
Continuously acts to maintain a safe, clean, healthy, and professional work environment consistent with Rural Health Group’s professional patient/caller service, vision, values, and endeavors.
Arrives at workstation on time, ready to work, and demonstrates minimal absenteeism.
Demonstrates effective problem solving skills.

Core Competencies:
Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

Good Judgment
Communication/Customer Service/Teamwork
Passion
Honesty
Responsibility
Job-Specific Skill Set

Requirements:

Experience in a call center environment is required.
Bilingual (English/Spanish) is preferred, but not required; applicants who serve in a translating capacity will be required to take a language assessment
Experience in outpatient medical office setting preferred.
Experience with electronic health record a plus.
High school diploma or GED
Ability to multi-task and work efficiently in a potentially stressful environment
Ability to apply common sense understanding when carrying out detailed written or oral instructions
Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
Excellent verbal and written communication skills
Able to maintain patient respect and dignity while displaying maturity, empathy, ethics, and professionalism
Able to work independently; excellent teamwork skills
Possess knowledge of modern office equipment and basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system
Physical Demands: Must be able to sit for long periods of time

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

Quick Apply

Refine Your Search

service representative jobs in weldon, nc

Patient Service Representative - RR

Patient Access Representative - Orthopedics Roanoke Rapids

Member Services Representative

Hotel Night Auditor & Guest Services (Part-Time)

Member Services Representative Weekend

Sales & Grower Support Representative (US Southeast)

Territory Service and Sales Representative

Regional Sales Representative

Business Development Representative - Behavioral Health

Area Sales Representative

Credit Representative

Customer Service / Cashier

Member Services Representative Sub

Account Representative - State Farm Agent Team Member

Outside Sales Representative: Raleigh, NC

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

Customer Service Rep

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