Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
Responsibilities:
Professionalism – Demonstrated within the framework of relationship-based care (Patient Centered Care)
Teamwork – Demonstrated by displaying a cooperative approach
Patient Centered Care – Shows courtesy, compassion, sensitivity, and respect in all interactions with patients, visitors, and hospital personnel
Attitude – Is cooperative and responds with respect to directions and recommendations from supervisor
Process Improvement – Is aware of and supports quality initiatives for client satisfaction
Phone Calls – Responsible for returning calls from patients, co-workers, and vendors in a timely manner
Emails – Responsible for responding to emails in a prompt manner
Meetings – Attends as requested
Environment – Possesses situational awareness in politically sensitive environments regarding clients and patients
Knowledge – Displays logistical awareness of supplies, equipment, processes, policies, and procedures
Timeliness – Completes tasks, projects, and any other assigned duties at the agreed-upon intervals
Data – Provides information upon request in an accurate, reliable, and complete manner
Education – Responsible for upkeep of any continuing education and participates in educating, onboarding, and training other personnel as appropriate
Safety – Participates in safety initiatives and practices safe techniques during execution of job duties
Competency – Displays, participates in, and evaluates competency through self-evaluation and evaluation of training employees
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
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Credentials:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
