Top 2868 Guest services manager Jobs in West Hollywood Ca

Guest Experience Manager
IS Sunset Management LLC —West Hollywood, CA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Analysis skills
Quick Apply
14d
Guest Attache
Chateau Marmont —Los Angeles, CA
- $30 an hour
- 8 hour shift
- Hotel
- Organizational skills
- 2 years
Quick Apply
Guest Services Manager
FAIRMONT —Los Angeles, CA
- $80,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
- Health insurance
- 401(k)
Quick Apply
General Manager - Hotel Amarano
Hotel Amarano Burbank —Burbank, CA
- $195,000 a year
- Sales
- Residential
- Hotel
Quick Apply
Guest Services Manager
Hotel Figueroa —Los Angeles, CA
- $70,304 - $75,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager, Montrose, West Hollywood, CA
Montrose at Beverly Hills, West Hollywood, CA —West Hollywood, CA
- $80,000 - $86,000 a year
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Dental insurance
Quick Apply
Guest Services Manager
Love.Life —El Segundo, CA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
AKA Hotels+Hotel Residences —Beverly Hills, CA
- $75,000 a year
- Weekends as needed
- English
- Mid-level
- Residential
- Free parking
- Health insurance
Quick Apply
6d
General Manager (GM)
The Win-Dow —Los Angeles, CA
- $80,000 - $90,000 a year
- Full-time
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
Restaurant Manager
Beach Pizza —Manhattan Beach, CA
- $50,000.00 - $71,001.83 a year
- Full-time
- Cooking
- Mid-level
- In-person
Quick Apply
Assistant General Manager (AGM)
Superba Food + Bread —Calabasas, CA
- $80,000 - $90,000 a year
- Full-time
- ServSafe
- Mid-level
- Mentoring
- Paid training
- Health insurance
Quick Apply
Operations Manager
Zankou Chicken - Glendale —Glendale, CA
- $24 - $26 an hour
- Weekends as needed
- Fast casual restaurant
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Human Resources Director
Hilton Los Angeles/San Gabriel —San Gabriel, CA
- $75,000 - $85,000 a year
- Weekends as needed
- 5 years
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager I
Areas USA, Inc —Inglewood, CA
- $70,304 - $77,000 a year
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Sales Associate
Robbins Brothers —Pasadena, CA
- $57,949 - $90,000 a year
- Full-time
- Merchandising
- Quality control
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Residential Property Manager - Los Angeles
Confidential —Los Angeles, CA
- $17.87 - $22.00 an hour
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Vision insurance
Quick Apply
OEM - Sales Manager
Sonesta Los Angeles Airport —Los Angeles, CA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Customer service
- Basic math
- Health savings account
- Health insurance
Quick Apply
Restaurant General Manager
West Hollywood Breakfast Company —West Hollywood, CA
- $77,000 - $82,000 a year
- 8 hour shift
- Hospitality
- Bar
- Management
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager I
Areas USA, Inc —Los Angeles, CA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for guest services manager in west hollywood ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services manager jobs near west hollywood ca

Guest Service Agent jobs in Los Angeles, CA

Restaurant Manager jobs in Manhattan Beach, CA

Front Office Manager jobs in Beverly Hills, CA

General Manager jobs in Los Angeles, CA

Restaurant General Manager jobs in West Hollywood, CA

Restaurant Manager jobs in Los Angeles, CA

Front Office Manager jobs in West Hollywood, CA

Sales Associate jobs in Pasadena, CA

Guest Service Agent jobs in El Segundo, CA

Restaurant Manager jobs in Inglewood, CA

Assistant General Manager jobs in Los Angeles, CA

Hotel Manager jobs in Burbank, CA

Operations Manager jobs in Glendale, CA

Sales Manager jobs in Los Angeles, CA

Residential Property Manager jobs in Los Angeles, CA

Guest Service Agent jobs in Tuscaloosa, AL

Guest Service Agent jobs in Roseville, CA

Guest Service Agent jobs in Tucson, AZ

Guest Service Agent jobs in Cleveland, OH

Restaurant Manager jobs in Providence, RI

Guest Experience Manager

IS Sunset Management LLC
West Hollywood, CA

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
14 days ago

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Client rapport building
Hotel and accommodations guest complaints handling
Cross-functional collaboration

Full Job Description

SUMMARY/OBJECTIVE

The Guest Experience Manager is responsible for overseeing the complete guest journey from arrival through departure, ensuring every interaction reflects the PUBLIC standard of hospitality. This role champions exceptional service delivery, leads guest recovery initiatives, maintains brand standards, monitors guest satisfaction, and partners with operational departments to continually enhance the guest experience. The Guest Experience Manager serves as one of the primary faces of the hotel, ensuring consistency, operational excellence, and memorable guest experiences throughout the property.

ESSENTIAL JOB FUNCTIONS

Be an ambassador for PUBLIC by meeting and exceeding PUBLIC core objectives and values.

Own the complete guest journey across all guest touchpoints.

Serve as the primary brand ambassador for both guests and team members.

Ensure all guest interactions are personal, intuitive, anticipatory, and aligned with PUBLIC service standards.

Maintain a consistent presence on the hotel floor, particularly during peak arrival and departure periods.

Personally engage with guests to build relationships, recognize preferences, and create memorable experiences.

Foster meaningful communication with guests throughout their stay.

REQUIRED SKILLS AND QUALIFICATIONS

Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.

Strong leadership presence with the ability to lead from the floor rather than behind a desk.

Exceptional interpersonal, guest service, and relationship-building skills.

Excellent verbal and written communication skills.

Proven ability to manage guest recovery and resolve complex service situations professionally.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Outstanding attention to detail and strong aesthetic awareness.

Ability to anticipate guest needs and make sound decisions under pressure.

Strong analytical and problem-solving abilities.

Ability to collaborate effectively with multiple departments.

Experience using hotel property management systems, guest feedback platforms, and point-of-sale systems preferred.

Maintain professionalism, discretion, and confidentiality at all times.

OVERVIEW
At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity. We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported. This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.

Quick Apply

Refine Your Search

guest services manager jobs in west hollywood ca

Guest Experience Manager

Guest Attache

Guest Services Manager

General Manager - Hotel Amarano

Guest Services Manager

Front Office Manager

Front Office Manager, Montrose, West Hollywood, CA

Guest Services Manager

Front Office Manager

General Manager (GM)

Restaurant Manager

Assistant General Manager (AGM)

Operations Manager

Human Resources Director

Restaurant Manager I

Sales Associate

Residential Property Manager - Los Angeles

OEM - Sales Manager

Restaurant General Manager

Restaurant Manager I

I want to receive the latest job alert for guest services manager in west hollywood ca

Related Searches

Explore jobs in more locations

SUMMARY/OBJECTIVE

Job Seeker Tools

Employer Tools

Browse

Stay Connected