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Radian Research is an employee-owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team. We recognize and value the 3 Cs of Radian’s culture: Customer-centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.
Department Summary:
The Software and Embedded Firmware Quality Assurance Team ensures that software and embedded firmware meets defined quality standards before they are released. This involves verifying that the product is reliable, functional, safe, and performs as intended under expected (and unexpected) conditions. The Team works to not only identify “bugs” but more importantly to reduce risk, improve product reliability, and ensure the effectiveness.
Position Summary:
The Software and Embedded Firmware (“SW/FW”) Quality Assurance (“QA”) Analyst’s primary role is to identify and ensure the resolution of quality issues in Radian’s SW/FW products. The SW/FW QA Analyst will follow existing test procedures and write new procedures, as applicable, as well as work with SW/FW Developers, Engineering, Product Managers, Project Managers, Regional Solutions Managers, and the Customer Service & Support Team to confirm customer reported defects and concerns and to ensure requirements are complete, testable, and unambiguous. The SW/FW QA Analyst will perform and continuously improve manual testing, validating GUI and physical behaviour (i.e. buttons, sensors, etc.); as well as automated testing by building test scripts to validate functionality repeatedly and consistently.
Responsibilities:
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Execute all phases of the QA cycle (e.g. requirements analysis, test case identification, test plan authoring, execution, defect tracking, status, and reporting of results).
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Create test cases, scenarios, and supporting data based on customer requirements and design documentation.
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Execute tests to validate that the SW/FW complies with standards and documented requirements.
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Perform Functional, Regression, Performance, System Integration, and User Acceptance testing based on customer requirements.
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Log and track defects from initial discovery to closure, working with SW/FW Developers to assess severity and impact.
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Develop test planning activities, including developing documentation and estimating testing needs and timeframes.
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Develop an understanding of SW/FW requirements, including how users use the products and the impact of change to the users’ workflow.
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Troubleshoot SW/FW problems and escalate issues, as appropriate.
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Other duties as assigned.
Education:
- Bachelor’s degree in Computer Science, Computer Engineering, Computer Technology, Electrical Engineering, Electrical Engineering Technology or other related field.
Experience:
- Minimum 2 years Software and Firmware Quality Assurance experience is highly desirable.
Knowledge of:
- Basic programming principles
- SW/FW development product suite (Atlassian, Microsoft, etc.)
Skilled at:
- Problem solving and requirements analysis
- Excellent written and verbal communication skills
- Writing quality management system procedures, work instructions and test instructions
- The design, writing, and execution of quality test plans for electronic hardward, software, and firmware
Desirable Qualifications:
- Knowledge of software programming and software development lifecycle
- Ability to multi-task while meeting testing/project deadlines
- Critical thinking, organizational skills, self-motivated, and detail oriented
- Works well in a team environment, as a liaison and alone
- Intermediate to advanced computer skills
Jira, Dev Ops, and Testrail
Education:
- Bachelor’s degree in Computer Science, Computer Engineering, Computer Technology, Electrical Engineering, Electrical Engineering Technology or other related field.
Experience:
- Minimum 2 years Software and Firmware Quality Assurance experience is highly desirable.
Knowledge of:
- Basic programming principles
- SW/FW development product suite (Atlassian, Microsoft, etc.)
Skilled at:
- Problem solving and requirements analysis
- Excellent written and verbal communication skills
- Writing quality management system procedures, work instructions and test instructions
- The design, writing, and execution of quality test plans for electronic hardward, software, and firmware
Desirable Qualifications:
- Knowledge of software programming and software development lifecycle
- Ability to multi-task while meeting testing/project deadlines
- Critical thinking, organizational skills, self-motivated, and detail oriented
- Works well in a team environment, as a liaison and alone
- Intermediate to advanced computer skills
- Jira, Dev Ops, and Testrail
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Employee assistance program
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Flexible spending account
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Health insurance
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Life insurance
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Paid time off
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Retirement plan
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Tuition reimbursement
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Vision insurance
