Top 97 Information technology Jobs in West Palm Beach, Fl

Senior Director of IT
Raymond F. Kravis Center for the Performing Arts —West Palm Beach, FL
- From $150,000 a year
- Extended hours
- Background check
- Computer Science
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
IT Technician/Help Desk
KDT Solutions —Palm Beach Gardens, FL
- $20 - $27 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- 401(k)
- Paid time off
Quick Apply
Director of Information Technology
Confidential company —Palm Beach Gardens, FL
- $110,000 - $130,000 a year
- Full-time
- System design
- Office
- Databases
- Health savings account
- Health insurance
Quick Apply
1d
IT Tech
Franklin Academy Charter Schools —Boynton Beach, FL
- $50,050 a year
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
IT Engineer Desktop
Health Care District of Palm Beach County —Palm Beach, FL
- Full-time
- Computer Science
- Inventory management
- 5 years
2d
Tier 1 Service Desk Technician
PalmTech IT Business Solutions —West Palm Beach, FL
- Overtime
- Computer literacy
- Windows
- Computer networking
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician I
JRM Construction Management, LLC —Boca Raton, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
IT Support Technician II - Palm Beach Gardens, FL
Dedicated IT —Palm Beach Gardens, FL
- $55,000 - $65,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Paid time off
Quick Apply
IT Help Desk Support Specialist - Palm Springs, FL on-site
Warrior Service Company LLC —West Palm Beach, FL
- $29.33 - $34.62 an hour
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d
Online Technology Specialist
Palm Beach State College —Lake Worth, FL
- From $23.51 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
IT Technician
The Polo Club of Boca Raton —Boca Raton, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
1d
Systems Engineer
PalmTech IT Business Solutions —West Palm Beach, FL
- $27.25 - $30.00 an hour
- Overtime
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Level 1 IT Help Desk Technician
Neuro Behavioral Hospitals —West Palm Beach, FL
- Email
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
Help Desk Administrator
National Oak Distrib, Inc. —West Palm Beach, FL
- Monday to Friday
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Paid time off
Quick Apply
3d
IT Administrator
Related —West Palm Beach, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
1d
Senior Director of IT – Full-time – On-site
The Raymond F. Kravis Center for the Performing Arts —West Palm Beach, FL
- Extended hours
- Computer Science
- Office
- Bachelor's degree
8d
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
EMR Help Desk Specialist (Hybrid)
Empath Health —West Palm Beach, FL
- Full-time
- Hybrid work
- Microsoft Outlook
- Home Health
- Geriatrics
- Health insurance
- Dental insurance

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Senior Director of IT

Raymond F. Kravis Center for the Performing Arts -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
From $150,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Managing technical support teams
Systems integration
Team leadership
Team development
Bachelor's degree
Enterprise Integration
Software development
Senior leadership
Managing tech infrastructure teams

Full Job Description

We are seeking a full-time Senior Director of Innovation & Technology, to join our team. In this role you will lead the Kravis Center’s technology operations, including infrastructure, cybersecurity, enterprise applications, data management, and user support. This role ensures technology systems are secure, reliable, and aligned with organizational needs while supporting live performances, administrative operations, and patron services.

The Senior Director of IT works across departments, overseeing technology projects, drives process improvements through automation and AI, manages vendor relationships and budgets, and delivers efficient, customer-focused technology services to staff, artists, patrons, and partners.

Essential Duties/Responsibilities:

Technology Operations & Infrastructure:

Oversee the daily operation, maintenance, and performance of all technology systems and infrastructure.
Ensure the reliability and availability of network, server, cloud, wireless, telecommunications, and end-user computing environments.
Develop and maintain technology standards, policies, and operational procedures.
Monitor system performance and implement improvements to increase stability and efficiency.
Lead technology planning for renovations and capital improvement projects.

IT Service Delivery & User Support:

Direct all Help Desk and end-user support functions.
Establish and maintain service level expectations, response times, and customer service standards.
Implement self-service tools, knowledge bases, and automated support solutions.
Analyze support trends and identify opportunities to improve user experience.
Ensure timely resolution of technology issues affecting operations, performances, and patron services.

Enterprise Applications & Systems Administration:

Oversee the administration and integration of enterprise systems including business applications, Tessitura, financial systems, and collaboration tools.
Coordinate software upgrades, testing, implementations, and system enhancements.
Identify opportunities to eliminate redundant processes through automation and systems integration.
Maintain system documentation and change management processes.
Ensure accurate system configurations and operational continuity.

Artificial Intelligence & Business Automation:

Identify and implement practical AI and automation solutions that improve efficiency and service delivery.
Support departments in evaluating and adopting AI tools for workflow optimization.
Develop standards and governance for the responsible use of AI technologies.
Measure and report on operational efficiencies gained through automation initiatives.
Coordinate AI training and user adoption efforts across the organization.

Cybersecurity & Risk Management:

Oversee cybersecurity operations, policies, and security awareness programs.
Ensure proper security controls are in place to protect organizational data and systems.
Manage vulnerability assessments, remediation efforts, and security monitoring activities.
Coordinate incident response and recovery efforts during cybersecurity events.
Maintain compliance with applicable security, privacy, and regulatory requirements.

Technology Projects & Portfolio Management:

Lead technology-related projects from planning through implementation.
Develop project schedules, budgets, scopes, and resource plans.
Coordinate vendors, consultants, contractors, and internal stakeholders.
Monitor project progress and ensure delivery within established timelines and budgets.
Provide regular status updates to executive leadership.

Data Management & Reporting:

Oversee data governance practices to ensure data quality, security, and consistency.
Support departments with reporting, dashboards, and business intelligence tools.
Develop operational and executive reporting to track key technology performance metrics.
Identify opportunities to use data analytics to improve decision-making and operational performance.
Ensure appropriate retention, backup, and recovery practices are maintained.

Financial Management & Vendor Oversight:

Develop and manage the annual technology operating and capital budgets.
Monitor expenditures and ensure compliance with approved budgets.
Evaluate technology investments and recommend cost-effective solutions.
Negotiate vendor contracts, renewals, licensing agreements, and service agreements.
Track vendor performance and ensure contractual obligations are met.

Business Continuity & Disaster Recovery:

Maintain and regularly test disaster recovery and business continuity plans.
Ensure critical technology systems have appropriate backup and recovery capabilities.
Coordinate technology recovery procedures during emergency events.
Identify risks and implement solutions to reduce operational disruptions.
Document and update recovery plans for all critical systems.

Staff Leadership & Development:

Lead, supervise, and develop technology department personnel.
Establish performance goals and accountability measures for team members.
Promote technical training, professional development, and cross-training opportunities.
Support workforce planning and succession planning efforts.
Foster a collaborative, service-oriented team culture.

Event, Production & Patron Technology Support:

Ensure technology systems supporting performances, events, and front-of-house operations function effectively.
Coordinate technical support requirements for major events, donor functions, and special programs.
Partner with Operations, Production, Marketing, Development, and Guest Services departments to address technology needs.
Support ongoing improvements to patron-facing technologies and digital engagement tools.
Provide technical oversight for venue-wide technology initiatives and upgrades.

Qualifications/Experience:

Minimum of 10 years of progressive experience in information technology management, including infrastructure, cybersecurity, end-user support, enterprise applications, and systems integration.
Demonstrated ability to lead and develop IT professionals with diverse technical skill sets, including infrastructure, applications, and software development.
Bachelor’s Degree in Computer Science, Information Systems, or a related field; advanced certifications (e.g., CISSP, ITIL, PMP, or cloud certifications) preferred.
Experience with technology platforms commonly used in performing arts or complex venue environments—including ticketing systems, CRM platforms, production technologies, and facility-wide networks—is strongly preferred.
Proven ability to communicate effectively with executive leadership, non-technical stakeholders, and external partners.

Physical Demands/Work Environment:

This position is a full-time, on-site role. Requires the ability to work extended hours as needed, including evenings, weekends, and occasional event-related support based on organizational needs, technology projects, or urgent system issues. Ability to sit for prolonged periods while working at a computer and move freely throughout office areas, performance venues, and other facility spaces to perform job duties. Must be able to communicate effectively, operate standard office and technology equipment, and occasionally lift, carry, push, or pull objects weighing between 5 to 30 pounds as necessary.

Pay: From $150,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in west palm beach, fl

Senior Director of IT

IT Technician/Help Desk

Director of Information Technology

IT Tech

IT Engineer Desktop

Tier 1 Service Desk Technician

Help Desk Technician I

IT Support Technician II - Palm Beach Gardens, FL

IT Help Desk Support Specialist - Palm Springs, FL on-site

Online Technology Specialist

IT Technician

Systems Engineer

Helpdesk Tier 3

Level 1 IT Help Desk Technician

Service Desk Technician

Help Desk Administrator

IT Administrator

Senior Director of IT – Full-time – On-site

Helpdesk Tier 1

EMR Help Desk Specialist (Hybrid)

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