Top 18 It support Jobs in West Point Va

Desktop Support Technician
SN Technologies pvt ltd —West Point, VA
- $25.36 - $30.54 an hour
- Full-time
- Mid-level
- Windows
- Communication skills
- Employee assistance program
Quick Apply
13d
Information Systems Analyst
Colonial Behavioral Health —Williamsburg, VA
- $60,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
IT Technician
Rosie’s Gaming Emporium – New Kent —New Kent, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Technical Support Specialist
Saalex —Tidewater, VA
- $45,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
IT Support Specialist - Williamsburg
Catholic Diocese of Richmond —Williamsburg, VA
- $49,000 - $59,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Network Control Technician II
Saalex —Tidewater, VA
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply
Network Control Technician III
Saalex —Tidewater, VA
- $70,000 - $120,000 a year
- Full-time
- 5 years
- Maintenance
- Analysis skills
- AD&D insurance
- Disability insurance
Quick Apply
Lab Support Tech
Riverside Walter Reed Hospital —Gloucester, VA
- $17.50 - $22.75 an hour
- Full-time
- Mid-level
- High school diploma or GED
Quick Apply

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Information Systems Analyst
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Bachelor’s Degree in Heath Information, Information Systems, Information Technology, Computer Science or related field, or progressive experience which provides…
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
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it support jobs near west point va

Desktop Support Technician

SN Technologies pvt ltd -
West Point, VA

Quick Apply

Job Details

Full-time
$25.36 - $30.54 an hour
13 days ago

Benefits

Employee assistance program

Qualifications

Customer communication
Windows
Computer management
Customer support ticket management
macOS
ServiceNow
Mobile devices

Full Job Description

Job Overview

Join our dynamic IT support team as a Desktop Support Technician, where your expertise will drive seamless technology experiences across our organization. In this energetic role, you will be the frontline hero for resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal system performance. Your proactive approach and technical proficiency will empower our staff to work efficiently and confidently with their digital tools. This paid position offers a fantastic opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily operations.

Duties

Provide technical support to end-users for hardware, software, and operating systems, including Windows, macOS, and Linux platforms.
Troubleshoot and resolve issues related to computer hardware, peripherals, network connectivity (LAN, VPN), firewalls, and operating systems.
Manage desktop environments by installing, configuring, and maintaining computer hardware and software components.
Support system administration tasks such as Active Directory management, user account setup, permissions, and password resets.
Assist with IT infrastructure maintenance including server support (Windows Server), network devices, and security configurations.
Utilize help desk tools like ServiceNow, Jira, BMC Remedy to track incidents and service requests efficiently.
Collaborate with team members on hardware repairs, software troubleshooting, and technical troubleshooting support to ensure minimal downtime.
Maintain documentation of procedures, configurations, and troubleshooting steps to facilitate knowledge sharing.
Communicate clearly with users at all levels to provide exceptional customer service during technical support interactions.

Experience

Proven experience in technical support or desktop support roles within a corporate or enterprise environment.
Strong understanding of Windows operating systems (Windows 10/11), macOS, Linux distributions, and associated hardware components.
Hands-on experience with system administration tasks such as Active Directory management and Windows Server administration.
Familiarity with computer networking concepts including LAN setup, VPN access, firewalls, and network troubleshooting.
Knowledge of hardware maintenance including desktops, laptops, peripherals, and mobile devices.
Experience using help desk ticketing systems like ServiceNow or BMC Remedy for incident tracking and resolution documentation.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Ability to prioritize tasks effectively in a fast-paced environment while maintaining a positive attitude.

Join us as a Desktop Support Technician where your technical skills will energize our organization’s IT capabilities! Your dedication to excellence in customer service combined with your technical expertise will help us create an efficient digital workspace for everyone.

Pay: $25.36 - $30.54 per hour

Benefits:

Employee assistance program

Work Location: On the road

Quick Apply

Refine Your Search

it support jobs in west point va

Desktop Support Technician

Information Systems Analyst

IT Technician

Technical Support Specialist

IT Support Specialist - Williamsburg

Network Control Technician II

Network Control Technician III

Lab Support Tech

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