Top 86 Desktop support Jobs in West Virginia

Help Desk Analyst 1 - (PATH IE)
West Virginia Department of Human Services —Charleston, WV
- $35,702 - $61,628 a year
- Temporary
- Hybrid work
- Computer science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
12d
Part Time Onsite IT Support
Miles IT —Sophia, WV
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
14d
Part Time Onsite IT Support
Miles IT —Lester, WV
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
14d
Technical Support Representative
CVS Health —West Virginia
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Technical Support Representative
Citynet LLC —Bridgeport, WV
- $15 an hour
- Overtime
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
12d
MES Technician
Form Energy, Inc —Weirton, WV
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Relocation assistance
Quick Apply
Tier 2 IT Technician
Netranom —Morgantown, WV
- Full-time
- Background check
- Clean driving record
- 5 years
- Health insurance
Quick Apply
Associate Desktop Support Analyst -- IT Telecommunications -- Davis Medical Center
Mon Health —Elkins, WV
- Overtime
- Hospital
- Mid-level
- High school diploma or GED
5d
IT Help Desk Technician
Omni Strategic Technologies Inc —Wheeling, WV
- Windows
- 2 years
- Communication skills
- Profit sharing
- Paid parental leave
Quick Apply
Service Desk Analyst
Koniag Government Services —Clarksburg, WV
- $30 - $35 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 4 years
- Paid holidays
- Health insurance
Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
- Full-time
- Computer Science
- Computer literacy
- Writing skills
12d
IT Analyst
Modern Medical Solutions —Huntington, WV
- $14 - $22 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
- Flexible schedule
Quick Apply
IT Support Assistant
West Virginia Department of Education —Braxton County, WV
- $25 an hour
- Online Application
- Public school
- Entry level
- Retirement plan
16h
Associate IT Support Technician
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Mid-level
- Office
- Travel
Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
12d
NOC Technician
Global Linking Solutions Inc —West Virginia
- From $15.50 an hour
- Full-time
- Remote
- Leadership
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support Technician
NuAxis Innovations —Shepherdstown, WV
- Online Application
- Mid-level
- 1 year
Desktop Support Analyst -- VH IT Asset Management -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Hospital
- Mid-level
- High school diploma or GED
5d
IT Support Specialist I
Niterra North America Inc —Sissonville, WV
- $42,000 - $52,000 a year
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
1d

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Help Desk Analyst 1 - (PATH IE)

West Virginia Department of Human Services -
Charleston, WV

Quick Apply

Job Details

Temporary | Full-time
$35,702 - $61,628 a year
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Computer operation
High school diploma or GED
Technical Proficiency

Full Job Description

The Office of Management Information Services is seeking a knowledgeable and detail-oriented Held Desk Analyst to serve as a statewide contact for program content and functional use of the People's Access To Help Integrated Eligibility (PATH IE) system. This role acts as a liaison between end users and technical teams, ensuring effective communication and resolution of system-related concerns.

Key Responsibilities:

Serve as a statewide contact for guidance on the PATH IE system, including PATH Family Assistance (FA), PATH Child Support (CS), and PATH Child Welfare (CW).
Act as a liaison between end users and technical teams, including programmers and database administrators.
Assist with program content and functional use of the PATH IE system to support users effectively.
Test new applications and updated versions of existing software to ensure functionality and user compatibility.
Provide input on system improvements, troubleshooting issues, and ensuring optimal system performance.
Deliver training and support to users, ensuring they have the necessary knowledge to utilize the PATH IE system efficiently. Collaborate with stakeholders to analyze system needs and implement enhancements.

Ideal Candidate:

Working knowledge of PATH FA, PATH CS, and PATH CC/CW systems.
Experience in user support, system troubleshooting, or software testing.
Strong communication skills to effectively interact with end users and technical teams.
Ability to analyze system functionality and identify areas for improvement.
Proven experience navigating ServiceNow or similar ticketing systems to manage incident lifecycles, service requests, and documentation.
Proficiency in softphone interfaces and cloud-based communication platforms; ability to manage high-volume call queues while maintaining digital records.

#INDLP

This position requires access to highly confidential data (PHI/PII). Candidates must be able to satisfy rigorous security screening requirements, including an extensive background investigation and fingerprint-based criminal history check, to ensure compliance with data protection standards.

This position is fully onsite in Charleston, WV. We are not able to offer remote or hybrid schedules.

Minimum Qualifications:

Training: Graduation from a standard high school or the equivalent.

Experience: Three years of full-time or equivalent part-time paid experience working with personal computers. Must have a working knowledge of at least two of the supported software products.

Substitution: Twelve semester hours in computer science and one year of full-time or equivalent part-time paid experience working with personal computers and working knowledge of at least two of the supported software products may substitute for the required experience.

Job Types: Full-time, Temporary

Pay: $35,702.00 - $61,628.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Application Question(s):

This position is fully onsite. Are you willing to work full-time in an onsite setting?

Education:

High school or equivalent (Required)

Experience:

Computer: 3 years (Preferred)

Work Location: In person

Quick Apply

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