Top 79 Help desk Jobs in West Warwick Ri

Onsite Senior Technician
Custom Computer Specialists —Newport, RI
- $50,000 - $65,000 a year
- Full-time
- Classroom
- Google Workspace
- Up to 50% travel
- Paid holidays
- Disability insurance
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IT Systems Technician
Uline —Plainfield, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Systems Technician
Uline —Putnam, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Help Desk Technician
RhodeWay Financial —Providence, RI
- $65,000 - $102,400 a year
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
9d
IT Support Specialist
Rhode Island District Court —Providence, RI
- $55,905 - $61,581 a year
- Mid-level
- Office
10d
Help Desk & Client Support Technician
Remington Computer Services —Warwick, RI
- $50,000 - $60,000 a year
- 8 hour shift
- Background check
- Computer Science
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
8d
IT Support Specialist
East Bay Community Action Program —East Providence, RI
- $42,000 - $50,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- 403(b) matching
- Mileage reimbursement
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7d
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
U.S. District Court —Providence, RI
- From $55,905 a year
- Full-time
- Microsoft Word
- Background check
- Computer science
- Health savings account
- Health insurance
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14d
Computer Operator I
Brightstar Lottery —West Greenwich, RI
- $24 an hour
- Day shift
- Experience equivalent to degree accepted
- Entry level
- Under 1 year
- Paid parental leave
- Disability insurance
2d
Tier 1 IT Support Technician (Full-Time, In-Office)
IT Support RI —North Smithfield, RI
- From $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Profit sharing
- Paid training
Quick Apply
9d
IT Support Technician
Arcfield —Newport, RI
- $44,836.89 - $77,962.65 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 4 years
- Paid holidays
- Disability insurance
IT Support Consultant
Brown University —Providence, RI
- Full-time
- Hybrid work
- School experience
- Mid-level
- Windows
- Paid holidays
- Health insurance
Desktop Support Specialist
People Incorporated —Fall River, MA
- $23 an hour
- Full-time
- Criminal background check
- Organizational skills
- Entry level
- Paid holidays
- Disability insurance
8d
Educational Support Services Technician (Desktop Support Technician)
Powersolv —Kingston, RI
- $25 - $31 an hour
- Contract
- Microsoft Word
- Background check
- High school diploma or GED
Quick Apply
Onsite IT Technician
Lucas-Milhaupt Inc —Warwick, RI
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
9d
Computer Operator
Brightstar Lottery —West Greenwich, RI
- $24 an hour
- Night shift
- Experience equivalent to degree accepted
- Entry level
- Under 1 year
- Paid parental leave
- Disability insurance
2d
Substitute Desktop Support Technician
Exeter-West Greenwich Regional School District —West Greenwich, RI
- $16 an hour
- Part-time
- Customer service
- Mid-level
9d
Help Desk Specialist - 3rd Shift including weekends
CMIT Solutions —Cranston, RI
- $23 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Writing skills
IT Systems Support Technician - Level 1 - RI
CMIT Solutions —Cranston, RI
- $62,500 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
3d

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help desk jobs near west warwick ri

Onsite Senior Technician

Custom Computer Specialists -
Newport, RI

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Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Customer communication

Full Job Description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

OVERVIEW

CCS is looking to hire a Senior On-Site Senior Technician to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for a Rhode Island Education based client. CCS is looking for an individual who will contribute to the company's overall success by providing exceptional client support with high levels of satisfaction in a technically diverse environment.

Salary Range: $50,000 - $65,000

What You'll Do:

- Deliver premium white-glove deskside support, managing incidents from intake through resolution via the ticketing system.
- Provide in-person support, installation, configuration, deployment, maintenance, and troubleshooting for desktops, laptops, printers, mobile devices, peripherals, operating systems, and applications.
- Support network connectivity, VoIP/telecom systems, networked bells/intercoms, and low-voltage cabling projects.
- Configure and deploy new employee workstations, coordinate hardware repairs and warranty services, and maintain asset inventory and reporting.
- Administer and troubleshoot client applications, including Microsoft Office, Google Workspace, web browsers, antivirus software, and proprietary systems.
- Manage Chromebook and iPad lifecycles, including enrollment, configuration, policy management, application deployment, repairs, inventory tracking, and year-end maintenance through Google Admin Console.
- Maintain classroom technology, including projectors and document cameras, performing routine maintenance and troubleshooting.
- Provide end-user training, technical guidance, and ongoing support to ensure optimal technology utilization.
- Prepare daily status updates and monthly activity reports while maintaining awareness of current IT technologies and best practices.
- Perform additional duties as assigned to support business and client needs.

What You Bring:

- Strong verbal and written communication skills with the ability to clearly explain technical concepts to both technical and non-technical users.
- Demonstrated commitment to exceptional customer service and relationship building.
- Excellent organizational, time management, and multitasking skills with strong attention to detail.
- Experience supporting and troubleshooting desktop hardware, peripherals, operating systems (Windows/macOS), applications, and network connectivity issues.
- Working knowledge of network protocols, routers, switches, firewalls, and basic cybersecurity best practices.
- Proficiency with Microsoft Office, web browsers, antivirus software, and other common business applications.
- Ability to diagnose and resolve complex hardware, software, operating system, and networking issues.
- Ability to work independently, collaboratively, and professionally in high-pressure or challenging situations.
- Required: 3–4 years of hands-on end-user support experience and relevant certifications such as CompTIA A+, Network+, or Microsoft certifications.
- Ability to lift and transport equipment up to 50 lbs., travel between client locations/buildings as needed, and maintain reliable transportation.
- Availability to provide on-site support during standard client business hours (8:00 AM–4:30 PM, Monday–Friday).
- Ability to represent the organization professionally through appearance, conduct, and customer interactions.

#IND

CCS Offers:

Competitive salaries
Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program

Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact [email protected] or 631-864-6699.

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help desk jobs in west warwick ri

Onsite Senior Technician

IT Systems Technician

IT Systems Technician

IT Help Desk Technician

IT Support Specialist

Help Desk & Client Support Technician

IT Support Specialist

Help Desk Specialist

IT Support Specialist

Computer Operator I

Tier 1 IT Support Technician (Full-Time, In-Office)

IT Support Technician

IT Support Consultant

Desktop Support Specialist

Educational Support Services Technician (Desktop Support Technician)

Onsite IT Technician

Computer Operator

Substitute Desktop Support Technician

Help Desk Specialist - 3rd Shift including weekends

IT Systems Support Technician - Level 1 - RI

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