Top 108 Help desk technician Jobs in Westbury Ny

IT Technician I (Evening Shift)
New York Institute of Technology —Old Westbury, NY
- $57,000 - $65,000 a year
- Weekends as needed
- Classroom
- Office
- Windows
- Paid holidays
- Paid time off
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
Quick Apply
IT Service Coordinator
Atlantic PC, Inc. —Great Neck, NY
- $60,000 - $70,000 a year
- Full-time
- Customer service
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
6d
Jr. IT Configuration Technician
Ergonomic Group Inc. —Jericho, NY
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
6d
Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
1d
Associate Helpdesk Technician
Tutor Perini Corporation —New Rochelle, NY
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
IT Support Specialist Hybrid Level 1-2 Part to Full time
Simiplex Solutions —White Plains, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
Quick Apply
1d
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Site Technician / Client Services Site Technician Department
TTM Technologies —Farmingdale, NY
- $60,415 - $100,692 a year
- Full-time
- Microsoft Excel
- Oracle
- Basic math
- Health savings account
- Paid holidays
3h
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Service Desk Technician
Fitch Group —New York, NY
- $80,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Tuition reimbursement
- Parental leave
8d
Help Desk Technician
DISTRICT ATTORNEY KINGS COUNTY —Brooklyn, NY
- $61,174 a year
- Overtime
- Mid-level
- Office
- 3 years
- Loan forgiveness
1d
Desktop Support Technician, Level 2
MUFG —New York, NY
- $94,000 - $158,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
1d
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Desktop Support Technician - Level 2
MUFG —New York, NY
- $38 - $55 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
1d
IT Support Specialist
Hub Orion —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
5h

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help desk technician jobs near westbury ny

IT Technician I (Evening Shift)

New York Institute of Technology -
Old Westbury, NY

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Job Details

Full-time
$57,000 - $65,000 a year

Benefits

Paid holidays
Paid time off
Retirement plan

Qualifications

Confidential information handling
Moving
Hardware maintenance
Working with students from diverse cultural backgrounds
macOS
Video conferences (communication methods)
Antivirus software

Full Job Description

Overview:

New York Institute of Technology's six schools and colleges offer undergraduate, graduate, doctoral, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.

The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 120,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.

For more information, visit nyit.edu.

NYTech’s Office of Information Technology Services seeks an IT Tech I ( Evening Shift), to provide on-site and online support for hardware, software, and audio-visual (AV) equipment; provide first and some second-tier support to resolve faculty, staff, and student technology issues via in-person, phone, online, and email, located at the Old Westbury campus.

Hours:

In Session: 11 a.m. – 7 p.m., Monday-Thursday & 10 a.m. – 6 p.m. Friday

Intersession: 11 a.m. – 6 p.m., Monday-Friday

Responsibilities:

Provide hands-on support for all NYIT-owned hardware, software, and AV equipment.
Support the AV and technology needs of various events to include coordination, set up, break down, streaming, and planning; configure and support technology needed to conduct successful video conferencing and streaming services within classrooms, conference rooms, and auditoriums.
Provide first and second-tier technical support; concisely and effectively document issues in supported ticketing system to facilitate resolution and maintain user satisfaction; provide solutions or escalate to appropriate teams and leadership as needed.
Follow established knowledge articles, processes, and procedure documentation, and utilize all available resources to accurately assess, troubleshoot, escalate, and/or resolve client requests or incidents.
Assist with the management of student workers/interns, including scheduling, hiring, training, supervision, and performance management.
Install, maintain, repair, and upgrade hardware, software, peripherals, and other New York Tech technology as needed.
Serve as the escalation point for IT/AV related issues; provide solutions or escalate to appropriate teams and leadership as needed.
Manage inventory, tools, and media necessary for the delivery of IT/AV support services.
Provide excellent customer service to all members of the NYIT community via a variety of support methods (in-person, telephone, online and written communication) to achieve exceptional client satisfaction.
Participate in various professional development opportunities to continually enhance skillsets and stay up-to-date with industry advancements while seeking new ideas and approaches to drive organizational improvement.
Assist the ITS Help Desk during times of high call volume or emergencies.
Other duties as needed by the department and defined by the supervisor.

Qualifications:

Bachelor's degree in technical field and a minimum of one-year relevant experience; additional work experience may be considered in lieu of degree requirement.
Intermediate understanding of the operation of current versions of Windows, macOS, and Microsoft Office 365; intermediate knowledge of PC and Apple hardware/configuration issues desired.
Hands-on experience with a broad range of hardware, software, AV equipment and other electronics, including AV control systems such as Extron or Crestron; ability to read/follow technical troubleshooting documentation as required.
Demonstrated ability to effectively diagnose and resolve basic hardware/software issues; basic understanding of the inner workings of PCs and related hardware along with the ability to support and configure office productivity software, such as MS Office, virus protection software and email clients.
Strong interpersonal skills, including the ability to establish collaborative working relationships at all contact levels of the University and to communicate progress/challenges to appropriate personnel effectively, including the ability to explain technical issues in a way that non-technical people may understand.
Ability to work independently and as part of a team; ability to work concurrently on multiple tasks and projects; ability to communicate progress/problems to appropriate personnel effectively.
Must possess a high degree of proficiency and integrity relative to information security and data confidentiality.
Demonstrated ability to work effectively with students, faculty, and staff from diverse backgrounds in support of a welcoming and inclusive environment.
Team player with excellent consulting skills and a professional demeanor required.
Able to physically move and install computers, printers, and peripherals in locations that may not have an elevator – up to 50 lbs.
Ability to work nights and weekends on an as-needed basis is required.

Other Information:

New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions.

New York Institute of Technology is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer.

Minimum Salary: USD $57,000.00/Yr. Maximum Salary: USD $65,000.00/Yr.

Apply Now

Refine Your Search

help desk technician jobs in westbury ny

IT Technician I (Evening Shift)

IT TECHNICIAN

IT Helpdesk Technician

IT Support Technician

IT Service Coordinator

Jr. IT Configuration Technician

Helpdesk Technician

Associate Helpdesk Technician

IT Support Specialist Hybrid Level 1-2 Part to Full time

Information Technology Hourly IT Support Assistant - Part-Time

Level I Helpdesk Technician

IT Site Technician / Client Services Site Technician Department

IT Helpdesk Technician

Service Desk Technician

Help Desk Technician

Desktop Support Technician, Level 2

Senior Helpdesk Technician

IT Help Desk Technician II

Desktop Support Technician - Level 2

IT Support Specialist

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