Top 121 Hotel Jobs in Westfield Ma

Hotel Reception Desk
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Hotel Room Attendant
Hampton Inn- Westfield —Westfield, MA
- From $15.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Dental insurance
- Vision insurance
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Front Desk Receptionist
Hampton Inn by Hilton —West Springfield, MA
- $16 - $17 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel Front Desk Agent
Buffalo Lodging Associates, LLC —Holyoke, MA
- $18.85 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
1d
Hotel Guest Service Representative
Fairfield Inn and Suites- Holyoke —Holyoke, MA
- From $17 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Dental insurance
- Vision insurance
Quick Apply
13d
Hotel Breakfast Attendant Full Time
Residence Inn West Springfield —West Springfield, MA
- $16.00 - $17.50 an hour
- Weekends as needed
- Basic math
- Residential
- Hotel
Front Desk Representative - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.95 an hour
- Overtime
- High school diploma or GED
- Entry level
- Resort
- Health insurance
- Dental insurance
7d
Front Desk Agent
Mananto Enterprises LLC The Northampton Hotel —Northampton, MA
- $16 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Hotel Housekeeping Attendant
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $16.50 an hour
- Part-time
- Heavy lifting
- Hotel
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Guest Room Attendant - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.40 an hour
- 8 hour shift
- Entry level
- Resort
- Health insurance
- Dental insurance
14d
Guest Services Representative - MGM Springfield
MGM Resorts —Springfield, MA
- From $15.75 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Health insurance
- Dental insurance
11d
Room Attendant (Part-Time)
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hartford Windsor Marriott —Windsor, CT
- From $18.50 an hour
- Full-time
- Customer service
- Hotel
- US work authorization
- Health savings account
- Health insurance
Quick Apply
2d
Assistant General Manager
Pioneer Valley Hotel Group —Springfield, MA
- $61,000 - $66,000 a year
- Overnight shift
- Sales
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Houseperson
Residence Inn West Springfield —West Springfield, MA
- $15.75 - $16.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Sanitation
- Residential
- Disability insurance
- Health insurance
1d
Guest Service Agent
Candlewood Suites —Windsor Locks, CT
- $18.00 - $18.25 an hour
- Part-time
- In-person
- Entry level
- Resort
- Paid time off
- Employee discount
Quick Apply
Cage Cashier - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.75 an hour
- Part-time
- Customer service
- Basic math
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Agent
FALCON HOTEL CORP —Springfield, MA
- $16.50 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
- Opportunities for advancement
Casino Concierge - MGM Springfield
MGM Resorts —Springfield, MA
- From $22 an hour
- Part-time
- Microsoft Excel
- English
- Mid-level
- Health insurance
- Dental insurance
14d
Housekeeper - Room Attendant
Homewood Suites Windsor Locks —Windsor Locks, CT
- $17.50 - $18.75 an hour
- Weekends as needed
- Ability to walk for extended periods
- Sanitation
- English
- Disability insurance
- Health insurance

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Hotel Reception Desk

Log Cabin/Delaney Hospitality Group
Holyoke, MA

Quick Apply

Job Details

$18 an hour

Benefits

Paid training
Health insurance
401(k)
Employee discount

Qualifications

Customer records maintenance
Computer operation
Managing customer accounts
Hotel and accommodations payment processing
Hotel policy compliance
Account maintenance
Sales transaction processing
Financial transaction processing
Phone communication
Greeting customers
Client inquiry handling
Answering guest questions
High school diploma or GED
Organizational skills
Property management systems (PMS)
Computer skills
Receptionist experience within hospitality industry
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Communication skills
Entry level
Office phone management

Full Job Description

Job Title: Hotel Reception Desk

Job Description:

We are seeking a friendly and professional Hotel Front Desk Agent to join our dedicated hospitality team. The ideal candidate will possess exceptional customer service skills and a keen attention to detail. As a Front Desk Agent, you will be the first point of contact for our guests, responsible for creating a warm and welcoming atmosphere while efficiently handling day-to-day front desk operations.

Responsibilities:

- Greet and welcome guests as they arrive at the hotel.- Perform all check-in and check-out tasks seamlessly, including billing and payment processes.- Manage online and phone reservations and provide information about room rates and available amenities.- Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.- Coordinate with housekeeping and maintenance teams to address guest needs and resolve issues.- Maintain an organized and timely record of guest accounts and bookings.- Handle basic clerical tasks such as answering phones and managing emails.- Ensure compliance with hotel policies, procedures, and quality standards.

Qualifications:

- High school diploma or equivalent; hospitality-related education is a plus.- Previous experience in a hotel reception or customer service role is preferred.- Proficiency with hotel management software and basic computer skills.- Strong communication and organizational abilities.- Ability to remain calm and professional under pressure.- Availability to work flexible shifts, including weekends and holidays.

The Log Cabin/Delaney Hospitality Group values diversity and encourage individuals from all backgrounds to apply. Join us in creating memorable experiences for our guests and contribute to our legacy of excellence.

Benefits Package

All employees:

- Employee discounts at various locations - Paid Training - Early Access Pay

Eligible Employees:

Health & Wellness Plan

FT Employees after probation period

-Health Insurance -401k -Paid Vacation

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally protected basis including, race, age, color, religion, sex, gender identity, sexual orientation, national origin, citizenship, ancestry, disability, genetic information, veteran status or military service.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

hotel jobs in westfield ma

Hotel Reception Desk

Hotel Room Attendant

Front Desk Receptionist

Hotel Front Desk Agent

Hotel Guest Service Representative

Hotel Breakfast Attendant Full Time

Front Desk Representative - MGM Springfield

Front Desk Agent

Hotel Housekeeping Attendant

Guest Room Attendant - MGM Springfield

Guest Services Representative - MGM Springfield

Room Attendant (Part-Time)

Front Desk Agent

Assistant General Manager

Houseperson

Guest Service Agent

Cage Cashier - MGM Springfield

Front Desk Agent

Casino Concierge - MGM Springfield

Housekeeper - Room Attendant

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