Top 11 Assistant branch manager Jobs in Westminster, Ma

Assistant Branch Manager
WORKERS FEDERAL CREDIT UNION —Orange, MA
- $27.51 - $34.39 an hour
- Full-time
- Mid-level
- Office
- 3 years
- AD&D insurance
- Paid holidays
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Assistant Branch Manager
bankHometown —Athol, MA
- $26.00 - $29.50 an hour
- Sales
- Computer literacy
- Mid-level
Food Services Assistant (Food Service Assistant)
US Bureau of Prisons/Federal Prison System —Fort Devens, MA
- $64,771 - $81,917 a year
- Online Application
- Customer service
- Pass drug screening
- Travel
4d
Administrative Assistant
Associa —Shrewsbury, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
6d
Commercial Relationship Manager
Fidelity Co-Operative Bank —Leominster, MA
- Hybrid work
- Office
- Residential
- Finance
Member Relationship Representative III (onsite in Worcester, MA)
All One Credit Union —Worcester, MA
- $24.02 - $36.03 an hour
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- 401(k) matching
Teller Supervisor
bankHometown —Auburn, MA
- $24 - $27 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
Senior Universal Banker (III)
Millbury Federal Credit —Worcester, MA
- $21.50 - $27.50 an hour
- 12 hour shift
- Background check
- Basic math
- Office
- Profit sharing
- Paid training
Quick Apply
11d
Personal Banker I - Pepperell
Main Street Bank —Pepperell, MA
- Full-time
- English
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply

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Assistant Branch Manager

WORKERS FEDERAL CREDIT UNION
Orange, MA

Quick Apply

Job Details

Full-time
$27.51 - $34.39 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off

Qualifications

High school diploma or GED

Full Job Description

Job Title: Assistant Branch Manager

Department: Orange Branch

Department Location: Orange, MA

Orange Branch Hours:

Monday – Wednesday: 8:00 AM - 5:15 PM
Thursday 8:00AM - 6:00PM
Friday: 8:00 AM – 5:00PM
Saturday: 8:00 AM – 1:00 PM

Working at Workers Credit Union

At Workers Credit Union, everything starts with a simple but powerful purpose: We enable financial prosperity through values-driven solutions because everyone deserves a future they can believe in.

For more than a century, we’ve been a trusted partner in helping people make confident financial decisions and build stronger futures. Today, as a $2.5B organization serving over 120,000 members, we continue to evolve, thoughtfully blending personal connection with modern capabilities to better support our members in the moments that matter most.

We call this the Workers Way. It shapes how we show up every day, with personalized guidance, practical solutions, and a deep commitment to doing what’s right. Just as importantly, it defines how we work together. We choose purpose over ego. We communicate directly with respect. We dare to grow. We do the right thing, always. And we win together, because meaningful results are built through shared success.

As we look ahead, we’re building on a strong foundation and continuing to evolve how we operate and deliver impact, simplifying experiences and strengthening capabilities. We have big plans for the future, and we hope you’ll be part of what comes next.

Why this Role Matters

The Assistant Branch Manager supports the Branch Manager in overseeing the daily operations of the branch. This role emphasizes delivering outstanding member service, assisting in business development efforts, and helping to achieve branch performance goals.

What You’ll Contribute

Member Sales, Service, and Education:

Provide exceptional member service by addressing and resolving inquiries, issues, and complaints promptly.
Maintain a working knowledge of all credit union deposit products, loan products, and electronic delivery channels.
Lobby leads to ensure a positive member experience.
Drive sales through service by developing a positive member experience and focusing on solutions that meet members' needs
Open and service all types of WCU deposit and loan accounts.
Encourage and assist members in resolving financial challenges and achieving goals.

Branch Growth:

Participate in all sales activities to achieve branch goals in product sales, loan and deposit growth, and referrals.
Participate in community events and networking activities to promote the credit union and build relationships.
Identify and refer members to internal business partners for small business, investments, mortgages, consumer, and insurance services.

Tracking and Reporting Metrics:

Assist the Branch Manager with monitoring and analyzing branch performance metrics, including sales, service quality, and operational efficiency.
Assist the Branch Manager with preparing regular performance reports.

Leadership:

In the absence of the Branch Manager, assumes responsibility for managing the branch including opening and closing the branch and ensuring sales and service activities continue.
Assist the Branch Manager with managing, coaching, and supervising the branch team.
Lead by example through accountability, reward, and recognition to drive outstanding performance.
Foster a positive, collaborative work environment, promoting teamwork and employee engagement.

Branch Operations:

Assists the Branch Manager with overseeing branch performance in member satisfaction, operations, scheduling, appointment management, and branch opening/closing.
Oversees Branch Operations Coordinator in areas of pre-audit the quarterly branch BICL (Branch Internal Control Library) and serve as the Training Coach and Branch Champion for their respective branch.
Review branch error logs and notify frontline of corrections needed. Performs other duties as needed.
Accurately process all transactions such as deposits, withdrawals, loan payments and check cashing, etc. as well as assist with end of day balancing.
Maintain comprehensive knowledge of WCU products, services, fees, and competitor offerings.
Originate consumer loan applications, such as auto, personal, debt consolidation, etc.

Other Duties:

May be asked to provide coverage in other WCU branches or departments.
Adhere to all WCU policies, procedures, guidelines, etc.
Participates in department and/or organizational projects as directed.
Performs other tasks or functions as required, requested, necessary or prudent from time to time.
Maintains confidentiality of all member and credit union information and data.
Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program

What You’ll Bring

Education

High School diploma or equivalent required.
Bachelor’s degree is preferred.

Experience

Minimum of 3-5 years of experience in retail banking.

How You’ll Work

Onsite - Orange, MA. This position will be based out of our Orange Branch and floating to other close-by branches as needed.

Compensation

Pay Grade: 9

FLSA Status: Non-Exempt

Pay Grade Range: $27.51 – $34.39

Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Total Rewards

Comprehensive medical, dental and vision plans
Basic life and AD&D insurance, short-term disability and long-term disability
15+ days of paid time off (PTO) per year
Up to 16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes a Safe Harbor Match of up to 4%.
Tuition Reimbursement Program
Mental health resources including an Employee Assistance Program (EAP)
Individualized learning and development programs

Our Commitment to Inclusion

Workers Credit Union is an equal opportunity employer committed to creating an inclusive environment where all individuals feel respected, valued, and supported. We believe that diverse perspectives strengthen our organization and enhance our ability to serve our members and communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic under applicable law.

Quick Apply

Refine Your Search

assistant branch manager jobs in westminster, ma

Assistant Branch Manager

Assistant Branch Manager

Food Services Assistant (Food Service Assistant)

Administrative Assistant

Commercial Relationship Manager

Member Relationship Representative III (onsite in Worcester, MA)

Teller Supervisor

Senior Universal Banker (III)

Personal Banker I - Pepperell

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