Top 9 It infrastructure network & telecommunications manager Jobs in Westminster, Md

IT Infrastructure Network & Telecommunications Manager
Baltimore City Community College —Baltimore, MD
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- Full-time
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Director, Network & Infrastructure
Stevenson University —Stevenson, MD
- $90,000 - $102,000 a year
- Weekends as needed
- Clean driving record
- English
- 3 years
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VulnCheck —Columbia, MD
- Full-time
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- Paid parental leave
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Superintendent 1- Frederick, MD
M.C. Dean, Inc —Frederick, MD
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Professional Solutions Delivered, LLC —Columbia, MD
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VulnCheck —Columbia, MD
- Full-time
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Field Technician II - Salt Lake City, UT
Zayo Group LLC —United States
- $19.51 - $30.00 an hour
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- Construction site
- Mid-level
- High school diploma or GED
- Paid parental leave
- Dental insurance

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IT Infrastructure Network & Telecommunications Manager

Baltimore City Community College -
Baltimore, MD

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Job Details

Full-time
$105,000 - $120,000 a year

Qualifications

ITIL Foundation
ITIL Certification
Azure
Fiber optics configuration
CCNA
Zoom
Public Cloud
Windows
Cisco routers/switches implementation
Bachelor's degree
Video conferencing software
Collaborative technology platforms
Microsoft Teams
SharePoint
Voice over internet protocol (VoIP) configuration
Video conferences (communication methods)
PowerShell
Video conferencing systems operation
Active Directory management
Managing tech infrastructure teams

Full Job Description

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

Based on the annual unduplicated credit and non-credit headcount for FY 2023.

Description/Job Summary

Position Summary

The IT Infrastructure Network & Telecommunications Manager is a working manager’s role that will oversee the design, implementation, and maintenance of BCCC’s network and telecommunications systems. The manager must be able to lead the highly technical staff (Juniper and Microsoft based) and work directly with the tools should the need arise, while being responsible for project management leadership across the enterprise. This role is crucial for ensuring the smooth operation of the college's IT infrastructure and telecommunications systems, supporting the institution's mission and goals.

Job Description

This role involves both technical and managerial responsibilities, ensuring the efficient operation and implementation of the network, systems, servers, and communication technologies, to include Wi-Fi infrastructure and operations. The Manager will lead and mentor a team of highly technical professionals in executing the department's plans to align the network, systems & communications architecture with our mission and evolving business needs of the institution.

Reporting to the Chief Information Officer (CIO), the manager leads a team responsible for voice, data, and video communications, network architecture, and infrastructure services. The role includes strategic planning, vendor management, and direct technical acumen to maintain high availability and performance of IT systems.

Responsibilities/Duties

Design, implement, and manage campus-wide network infrastructure (LAN/WAN/Wi-Fi)
Oversee VoIP systems, video conferencing platforms (e.g., Zoom, Teams), and telecom services
Manage network security protocols, firewalls, and intrusion detection systems
Coordinate with vendors for hardware/software procurement and support
Supervise infrastructure upgrades, cabling projects, and equipment installations
Monitor system performance and troubleshoot outages or bottlenecks
Maintain documentation for network topology, telecom configurations, and change logs
Lead disaster recovery and business continuity planning for IT infrastructure
Collaborate with academic departments to support classroom technology needs
Ensure compliance with state and federal IT regulations

Leadership and Management Duties

Manage a team of engineers and administrators, which includes training, evaluating, supervising, and mentoring employees
Conduct performance evaluations, formal and informal coaching and recommend actions/solutions
Meet with staff to identify new opportunities with technologies at the institution and implement systems to ensure stability, reliability, and to create efficiencies
Plan and implement best practices and industry standard technical designs to ensure the continuous operation of the network infrastructure. Serve as MS Teams Administrator
Develop and maintain systems within an enterprise security environment, managing security audits, vulnerability and threat assessments and directing responses to network or system intrusions
Manage and maintain firewalls, developing network security policies and procedures to ensure appropriate security management protocol
Evaluate the network infrastructure to ensure adequate capacity and technical capability; forecast network demand; design and support the institutions remote access and mobility infrastructure
Develop and maintain systems within the institution to include security implications and vulnerability to lead, oversee and direct responses to network or system intrusions; assist in developing and implementing network security policies and procedures
Lead and/or provide guidance for advanced technical work in the design, acquisition, installation, integration, operation, and maintenance of the college's integrated enterprise application, server/systems, and network infrastructure
Support the evolution of VMware virtualization tools (Citrix, VPN, WLAN, and BES) and associated infrastructure, maintaining current and detailed word documentation including, but not limited to, diagrams, schematics, and a system integration matrix
Collaborate with BCCC departments to ensure that their infrastructure needs are met and aligned with the institution’s strategy and guidelines
Manage the telecommunications and communications infrastructure, budgets, and billing to include wired (PBX and VOIP) and cellular/mobile communications
Assist with the preparation of the IT capital and operational expense budgets, collaborating with the development team on projects across the enterprise
Assist the CIO with the preparation of quarterly and yearly business reports
Other related duties as assigned

Required Qualifications

Education:

Bachelor’s degree or higher in Information Technology, Computer Science, or a related technical field

Experience:

Five (5) years of experience in IT infrastructure and telecommunications management, which should include:
- Network and Server Operations
- Microsoft Azure,
- Windows Active Directory, and
- Cloud computing environments
- Technical Experience with regards to the following:
  - Cisco Call Manager, Microsoft Teams, Zoom video conferencing
  - Network switches, routers, firewalls (Cisco, Fortinet, etc.)
  - PowerShell, SharePoint, Active Directory
  - Fiber optics and structured cabling systems

Certification(s) – Minimum of one required (verification must be provided at the time of application)

CompTIA Network+
Microsoft Certified: Teams Administrator
CCNA/CCNP
ITIL Foundation Certification
Other technical certification

Preferred Qualifications

Master’s degree in computer science, Information Technology, or a related technical field
Ten (10) years of experience in IT infrastructure, with a minimum of eight (8) years in a managerial experience
Experience managing network infrastructure projects
Juniper or Cisco certification
Familiarity with administration of routers, switches, and wireless technologies, preferred is Aruba
Experience working within a college/university setting

Work Environment

Office-based with occasional travel across campus buildings
Frequent interaction with classrooms, data closets, and server rooms
May require after-hours support for emergencies or upgrades
Collaborative, fast-paced, and mission-driven college setting

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

To request an accommodation during the application or interview process, please email
[email protected].

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: [email protected] if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.

Apply Now

Refine Your Search

it infrastructure network & telecommunications manager jobs in westminster, md

IT Infrastructure Network & Telecommunications Manager

Director, Network & Infrastructure

Director of Engineering - US

Superintendent 1- Frederick, MD

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Federal AE (US)

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