Top 5 Client relationship coordinator Jobs in Westminster Md

Client Relationship Coordinator
Sunnyfields Cabinetry —Baltimore, MD
- Mid-level
- Office
- Residential
Client Relations Coordinator
Strategic Factory —Owings Mills, MD
- $19 - $22 an hour
- Full-time
- Background check
- Microsoft Outlook
- Marketing
- Paid holidays
- Health insurance
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Sales Coordinator
TSG Developments Investments Inc. —Hunt Valley, MD
- Full-time
- Writing skills
- Mid-level
- Office
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CUSTOMER SERVICE/ACCOUNT COORDINATOR
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Client Relationship Coordinator

Sunnyfields Cabinetry
Baltimore, MD

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Job Details

Qualifications

Retail sales transactions
Visitor query response
Sales reporting
Customer relationship building
Email customer support
Sales collateral development
Community management
Phone communication
Greeting customers
Client inquiry handling
Residential construction experience
Answering guest questions
Mid-level
Client relationship development
Microsoft Office
Administrative experience
Salesforce Cloud
Phone customer support
Records management
Construction industry experience
Customer engagement
Sales management systems proficiency
Organizational skills
Stock organizing
Lead Tracking
CRM system proficiency
Events management
Gift wrapping
Ordering supplies
Customer interaction during outreach

Full Job Description

Sunnyfields Cabinetry, a national and locally awarded Kitchen and Bath Design Studio, is actively seeking a Client Relationship Coordinator (CRC). This highly motivated person will work with various departments to coordinate the efforts designed to nurture and expand current client relationships and establish new opportunities for relationships. This person will work with potential clients as well as our kitchen and bath designers to qualify leads, explain our process and collect vital information about a potential client’s design aesthetic, lifestyle and investment interests, all of which are vital to the success of our work and our company. This role is intended to support the design team, optimizing their time and work. This person is responsible for retail sales, ongoing sales management, assisting with company events/lunch and learns, and showroom management.

The CRC resides in the showroom, greeting and getting to know walk-ins, handling all retail sales, and touring interested cabinetry clients through the space, occasionally involving our cabinetry designers for more in-depth information. They are responsible for the capture of information about showroom walk ins, such as our Project Information Form or our Virtual Guest Book, which assists in our outreach and marketing efforts.

The Client Relationship Coordinator is highly organized, has excellent customer service skills, and thrives in a fast pace environment. The ideal candidate is interested in a career as a Kitchen and Bath Designer or as an APM/PM on the production side of the business.

Responsibilities

Sales & Retail Focused Responsibilities

Contribute to overall customer satisfaction by promptly answering emails and handling inbound inquiries by phone
Maintain organized inquiry & sales records and provide monthly reports to the management team
Establish active communication and engagement with K&B Designers to ensure client transition is seamless
Partner with Marketing for reporting, creation of sales collateral, and ensuring a smooth integration of sales and marketing activities.
Actively work to develop, track and service our affinity programs for various groups, i.e. Real Estate, Local businesses, etc.
Manage the care and keeping of all retail glassware and woodware, including but not limited to:
- Selling retail giftware, which includes wrapping, mailing, and tracking the sale
- Keeping the showroom glistening and beautiful.
- Inventory management, ordering, and organizing.
- Managing the tracking of receipts. & showroom traffic

Qualifications

Excellent verbal and written communication skills as well as sales, and customer service skills.
Ability to effectively present information and respond to questions from managers, clients, vendors, and the general public
Must be enthusiastic, friendly, and team-focused. Must have a strong work ethic and be eager to learn.
Excellent administrative, organization, and problem-solving skills. Must be adept at multitasking while being committed to excellence
Working knowledge of the Microsoft suite
Proficiency in Salesforce is strongly preferred.
Previous experience as a sales coordinator or in administration may be advantageous.
Preferred: Experience in the Kitchen & Bath and/or residential construction industry
Preferred: Sales experience in a high-volume industry

Position Location

This is an in-office position. This position may work in either our Washington D.C. office or our Baltimore office.

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client relationship coordinator jobs in westminster md

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