Top 5 Help desk support Jobs in Wheeling, Wv

IT Help Desk Technician
Omni Strategic Technologies Inc —Wheeling, WV
- Windows
- 2 years
- Communication skills
- Profit sharing
- Paid parental leave
Quick Apply
7d
Associate Technical Support Analyst
SYSTEM West Virginia University Health System —Wheeling, WV
- Full-time
- Computer Science
- Writing skills
- Mid-level
IT Support Specialist - Technology Alignment Manager
Omni Strategic Technologies Inc —Wheeling, WV
- $50,000 - $75,000 a year
- Full-time
- 5 years
- Windows
- Microsoft Office
- Profit sharing
- Paid parental leave
Quick Apply
7d

More jobs to discover

Find similar jobs that you might be interested in.

Associate Technical Support Analyst
SYSTEM West Virginia University Health System —Wheeling, WV
Bachelor’s degree in information technology, computer science or other related field OR ; Helps technical services top tier members with system consolidation…
IT Analyst
Eaton —Moon Township, PA
Minimum of two (2) years practical experience in customer service, and in data processing or technical information technology.
$56,000 - $83,000 a year
10d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in wheeling, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near wheeling, wv

IT Help Desk Technician

Omni Strategic Technologies Inc -
Wheeling, WV

Quick Apply

Job Details

7 days ago

Benefits

Profit sharing
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Description:

About Us

At Omni, we don’t just integrate technology with business — we empower people. Our culture is built on collegiality, teamwork, and service, where professionals thrive by supporting one another and delivering exceptional client care. We believe in growing together, celebrating individual ambition while achieving more as a team.

The Opportunity

We’re looking for an IT Help Desk Technician who is passionate about technology and even more passionate about helping people use it effectively. This is an entry-level role with opportunities for professional growth and development and a path for advancement.

As the first line of support for our clients, you’ll be the friendly, knowledgeable voice that helps resolve technical issues and keeps businesses running smoothly.

We believe our employees are our greatest asset, which is why we offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and work-life balance. Our benefits include but are not limited to generous Paid Time Off (PTO), medical, dental, and vision coverage, 401(k) plan with company matching contributions, profit-sharing opportunities, and paid parental leave. We are committed to investing in our team members and providing the resources they need to thrive both personally and professionally.

What You’ll Do

Field requests and provide courteous and professional remote support for software, hardware, and peripheral issues.
Troubleshoot and resolve issues independently or escalate more complex issues with detailed documentation.
Perform hands-on fixes, including software installs, hardware upgrades, and system configurations.
Maintain open communication with clients and team members to ensure timely resolution and satisfaction.
Contribute to and improve internal knowledge bases and checklists.

Requirements:

What You Bring

2+ years of experience in IT support, including desktop troubleshooting, networking, and Active Directory.
Strong customer service mindset — you go above and beyond to help others.
Excellent communication skills, both written and verbal.
Ability to work independently, manage time effectively, and meet deadlines.
Familiarity with technologies such as:
- Microsoft Office 365
- Windows Server (2012/2016/2019) and Windows 10
- Antivirus and malware protection
- Backup solutions and cloud infrastructure
- ConnectWise Manage, Automate, and Control
Preferred certifications include A+, Network+, or Microsoft 365 Fundamentals.

Why Omni?

Client-Centered Mission: We’re passionate about delivering outstanding service and results.
Supportive Company Culture: We care for one another and celebrate team success.
Career Growth: We invest in your development and offer clear advancement paths.
Competitive Compensation & Benefits: Enjoy a comprehensive package including health, dental, vision, and life insurance, a matching 401(k), and generous PTO to support your work-life balance.

Omni is an Equal Opportunity Employer. No phone calls, please.

Quick Apply

Refine Your Search

help desk support jobs in wheeling, wv

IT Help Desk Technician

Associate Technical Support Analyst

IT Support Specialist - Technology Alignment Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in wheeling, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected