Top 2 Part time call center attendant Jobs in Wheeling Wv

Part Time Call Center Attendant
Oglebay —Wheeling, WV
- $14.50 - $16.50 an hour
- Part-time
- Sanitation
- Entry level
- Resort
Quick Apply

Related jobs to explore

Based on your search for part time call center attendant

Part Time Call Center Attendant
Oglebay —Wheeling, WV
Answer telephone calls within 3 rings, using correct salutations and professional telephone etiquette. Access guest history records to best service guests;…
$14.50 - $16.50 an hour
Quick Apply
Cleaning Attendant
WH Wheeling Hospital Inc. —Wheeling, WV
Cleans all assigned areas, including patient rooms, exam rooms, public areas, toilets, procedure rooms, OR rooms, offices and equipment, following established…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Family Center Attendant
Scioto Country Club —Columbus, OH
Objective: Answer incoming calls effectively; forward phone calls to other club extensions or voice mail boxes or take messages from callers.
Quick Apply
Auto Upholstery Repair - 2nd Shift - $4,000 Bonus
Carvana —Reynoldsburg, OH
Must be at least 18 years of age and possess a valid driver's license. At Carvana, you'll receive a competitive wage and amazing perks – including a 401(k) with…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for part time call center attendant in wheeling wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

part time call center attendant jobs near wheeling wv

Call Center Representative jobs in Birmingham, AL

Entry Level Customer Service Representative jobs in Atlanta, GA

Call Center Representative jobs in Oklahoma City, OK

Call Center Representative jobs in Addison, IL

Call Center Representative jobs in Richmond, VA

Call Center jobs in Rexburg, ID

Part Time Call Center Attendant

Oglebay -
Wheeling, WV

Quick Apply

Job Details

Part-time
$14.50 - $16.50 an hour

Qualifications

Customer records maintenance
Computer operation
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Maintaining an organized workspace
Phone communication
Customer order taking
Restaurant reservation management
Sanitation
Answering guest questions
Phone call screening
Guest services software
Telephone systems
Deposits
Clean workspace maintenance
Faxing
Entry level
Customer data entry

Full Job Description

Primary Responsibility

Provide prompt, courteous and efficient handling of all requests for guest reservations, changes and cancellations in a timely, friendly and efficient manner.

Essential Job Functions

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
- All resort facilities/services, hours of operation.
- All guest room layouts, bed types, decor, appointments and locations.
- Room availability for any given day.
- Restricted dates, rates and room types.
- All room rates, packages and promotions.
- Entertainment/special events scheduled at the resort.
Access all functions of computer system.
Maintain applicable information in reservation system, ensuring information is accurate and calls are coded correctly.
Answer telephone calls within 3 rings, using correct salutations and professional telephone etiquette.
Process all reservation requests, changes and cancellations received by phone, fax and email.
Ascertain callers' needs through open-ended questions.
Obtain all designated information to book a reservation.
Accommodate special requests and designate such in system.
Access guest history records to best service guests; maintain accurate information in guest history files.
Maximize rate for all reservations.
Assist callers with dining, spa, and golf reservations and amenity orders.
Verify availability. Suggest alternate dates for sold-out dates.
Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller.
Process advance deposits.
Verify all reservation information with caller to ensure accuracy.
Input all manual reservations into the system.
Process confirmation letters.
Refer requests for initial booking of group rooms, banquet, meeting and wedding requests to the Sales Department.
Monitor and maintain wait lists daily.
Work flexible schedule including weekends, evening and holidays.
All other duties as assigned

Quick Apply

Refine Your Search

part time call center attendant jobs in wheeling wv

Part Time Call Center Attendant

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for part time call center attendant in wheeling wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected