Top 209 Knowledge & enablement lead Jobs in Wichita, Ks

Knowledge & Enablement Lead
GCH Technologies —Wichita, KS
- $85,000 - $125,000 a year
- 5 years
- Pass drug screening
- Training & development
- Paid parental leave
- Health savings account
QA Lead
GCH Technologies —Wichita, KS
- $130,000 - $165,000 a year
- Spanish
- 5 years
- Pass drug screening
- Paid parental leave
- Health savings account
Team Lead - Shelter Based
Mental Health America of South Central Kansas —Wichita, KS
- Full-time
- Writing skills
- Mid-level
- Driver's License
Quick Apply
Global Mobility Leader
Koch —Wichita, KS
- $175,000 - $250,000 a year
- Pass drug screening
- Organizational skills
- Senior level
- Paid parental leave
- Health savings account
12d
Lead Teacher - Infant Closer
Littles Early Learning Center —Benton, KS
- From $15 an hour
- Part-time
- Background check
- Classroom
- Childcare
- Paid time off
- Employee discount
Quick Apply
Lead Carpenter
Homeland Construction Services —Wichita, KS
- $22 - $26 an hour
- Full-time
- Carpentry
- Spanish
- Construction site
Quick Apply
Lead Automotive Technician
Barren Troy Holdings —Wichita, KS
- $30 - $45 an hour
- Full-time
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Commercial Roofing Service Crew Repair Lead
Rhoden Roofing —Wichita, KS
- $25 - $35 an hour
- Evenings as needed
- Construction site
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
10d
Electrical Lead
The Specialists Group LLC —Wichita, KS
- $22 - $30 an hour
- Full-time
- 5 years
- Quality control
- Travel
Quick Apply
6d
Procurement System Lead
Flint Hills Resources —Wichita, KS
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Health savings account
12d
Lead Hospital Housekeeper
Wesley Medical Center —Wichita, KS
- Full-time
- Mid-level
- Children
- Pediatrics
- Employee stock purchase plan
- Disability insurance
Quick Apply
Shift Lead
Walgreens —Wichita, KS
- $17 - $20 an hour
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
13d
Site Lead - RFID
Professional Solutions Delivered, LLC —Wichita, KS
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Construction site
- Customer service
Onsite Representative Lead
Incora —Wichita, KS
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Nutrition Services Lead: Hamilton Middle School
Wichita Public Schools —Wichita, KS
- Overtime
- Word processing
- Computer literacy
- Basic math
Facilities and Infrastructure Lead
PepsiCo —Wichita, KS
- $73,400 - $122,850 a year
- Engineering
- 3 years
- HVAC
- Paid parental leave
- Health insurance
Nutrition Services Lead: South High School
Wichita Public Schools —Wichita, KS
- Overtime
- High school
- Word processing
- Computer literacy
5d
Customer Service Rep Lead - 2nd Shift
DSV —Wichita, KS
- $23.07 an hour
- Full-time
- Mid-level
10d
Nutrition Services Lead: Southeast High School
Wichita Public Schools —Wichita, KS
- Overtime
- High school
- Word processing
- Computer literacy
6d
Maintenance Lead
Darling Ingredients Inc. —Wichita, KS
- $29 - $30 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Paid sick time
Quick Apply

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Knowledge & Enablement Lead

GCH Technologies
Wichita, KS

Apply Now

Job Details

$85,000 - $125,000 a year

Benefits

Paid parental leave
Health savings account
AD&D insurance
Health insurance
Dental insurance
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
Life insurance

Qualifications

Version control
Knowledge management
Content creation for technical audiences
Git
Zendesk
Content performance analytics
Data analytics
Developing new training programs
Customer service knowledge base
Training & development
Markdown
HTML

Full Job Description

Your Job

GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale. The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists. GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.

Our Team

We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.

This is a build-then-scale role. In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base. From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.

What You Will Do

Months 1-6: Build the Foundation

Organize and build a searchable Zendesk knowledge base from existing documentation
Write user guides, FAQs, troubleshooting docs, and training materials
Learn our Registry platform through hands-on exploration and SME interviews
Apply information design principles to structure content for discoverability

Months 6+: Scale and Deepen

Develop enablement programs: video tutorials, webinars, and certification content
Create case studies and success stories that demonstrate real platform outcomes
Write release notes, feature announcements, and migration guides for new launches
Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
Maintain and evolve documentation as the platform grows

Who You Are (Basic Qualifications)

5+ years technical writing experience in B2B SaaS or technical products

Proven track record building customer-facing knowledge bases and enablement programs
Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
Information design instincts - you create logical hierarchies, not just documents
Data-informed mindset, you use analytics to prioritize content and measure impact

What Will Put You Ahead

Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
Background in telecom, mobile messaging, or infrastructure products
Proven ability to write compelling case studies and customer success stories
Knowledge of WCAG accessibility guidelines and inclusive documentation practices
Experience working in Agile development teams and sprint cadences
Comfortable and effective using AI-assisted writing tools to accelerate content production responsibly
Familiarity with WordPress or similar CMS for managing public-facing docs

For this role, we anticipate paying $85k-$125k per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).

Apply Now

Refine Your Search

knowledge & enablement lead jobs in wichita, ks

Knowledge & Enablement Lead

QA Lead

Team Lead - Shelter Based

Global Mobility Leader

Lead Teacher - Infant Closer

Lead Carpenter

Lead Automotive Technician

Commercial Roofing Service Crew Repair Lead

Electrical Lead

Procurement System Lead

Lead Hospital Housekeeper

Shift Lead

Site Lead - RFID

Onsite Representative Lead

Nutrition Services Lead: Hamilton Middle School

Facilities and Infrastructure Lead

Nutrition Services Lead: South High School

Customer Service Rep Lead - 2nd Shift

Nutrition Services Lead: Southeast High School

Maintenance Lead

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