Top 4 Desktop support technician Jobs in Wichita, Ks

Service Desk Specialist II
Equity Bank —Wichita, KS
- Full-time
- Mid-level
- Office
- Mentoring
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Field Systems Technician I
IMA Financial Group —Wichita, KS
- Mid-level
- Analysis skills
- Travel
- Health savings account
- AD&D insurance
Quick Apply
IT Support & Operations Coordinator
Hinkle Law Firm LLC —Wichita, KS
- 5 years
- Mid-level
- Office
Quick Apply
1d

Discover related jobs

Based on your search for desktop support technician jobs.

IT Field Systems Technician I
IMA Financial Group —Wichita, KS
4-5 years' experience and demonstrated success in a service desk, or help desk, environment, required. Acquire and develop Subject Matter Expertise in Microsoft…
Quick Apply
IT Support & Operations Coordinator
Hinkle Law Firm LLC —Wichita, KS
The IT Support & Operations Coordinator leads the day-to-day operation of the firm's help desk and serves as the link between the help desk technicians and…
Quick Apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
Quick Apply
11h
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in wichita, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near wichita, ks

Field Technician jobs in Wichita, KS

Field Technician jobs in Sarasota, FL

Test Technician jobs in Houston, TX

Field Service Technician jobs in San Antonio, TX

Field Technician jobs in West Palm Beach, FL

Field Technician jobs in Jacksonville, FL

Field Inspector jobs in Los Angeles, CA

Field Technician jobs in Georgetown, TX

It Operations Manager jobs in Boston, MA

It Operations Manager jobs in Lakewood, NJ

Entry Level Account Manager jobs in Houston, TX

It Operations Manager jobs in Albuquerque, NM

It jobs in Naples, FL

Entry Level It jobs in Gaithersburg, MD

It Operations Manager jobs in Oklahoma City, OK

Service Desk Specialist jobs in New York, NY

Service Desk Specialist jobs in Fort Worth, TX

Patient Access Specialist jobs in Houston, TX

Service Desk Specialist jobs in Colorado

Customer Service jobs in Anchorage, AK

Service Desk Specialist II

Equity Bank -
Wichita, KS

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Pet insurance

Qualifications

Laptop (troubleshooting support)
Peripheral setup
Hardware maintenance
Equipment troubleshooting
Application deployment
Software installation
Desktop (troubleshooting support)
Computer management
Productivity software
Desktop administration
Hardware diagnostics
Peripheral hardware support
Intune
Client interaction via phone calls

Full Job Description

Position: Service Specialist II

Department: IT

Location: Wichita, KS (On-Site)

Job Type: Full-Time/Hourly

Overview:

As a Service Desk Specialist II, you’ll handle more advanced technical issues and support internal banking systems. You’ll also assist with small-scale projects and mentor Tier I staff.

Responsibilities and Expectations

Key Responsibilities

Collaborate with team members and other departments to ensure timely resolution of IT issues.
Manage and complete daily tasks including monitoring and logging.
Application-level user provisioning for new hires, personnel changes, and terminations.
Resolve escalated issues from Tier I technicians
Troubleshoot and support Active Directory, email systems, and banking applications
Perform software installations, updates, and system configurations
Collaborate on IT projects and process improvements
Maintain detailed documentation in ServiceNow
Troubleshoot hardware issues including performance, connectivity, and peripheral failures
Coordinate with vendors for warranty repairs or replacements
Maintain accurate inventory records of deployed and returned equipment
Provide guidance and training to Tier I staff
Follow established ETS policies and procedures
Follow established internal control policies
Follow established compliance policies, responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information Security, and Suspicious Activity reporting requirements
Other duties as assigned by supervisor or department head

Required Skills & Education

Requirements

2–4 years of IT support experience
Effective telephone skills and etiquette
Effective comprehension skills
Effective time management skills
Effective troubleshooting instincts and skills
Previous banking experience strongly recommended
Basic understanding of laptop and desktop hardware components
Ability to follow standardized configuration and deployment procedures
Experience with troubleshooting hardware issues including boot failures, connectivity, and peripheral devices
Familiarity with Microsoft Intune and device setup processes
Proficiency with Active Directory, Microsoft Office, and enterprise email systems
Experience with ITSM tools (preferably ServiceNow)
Strong written and verbal communication skills
Ability to manage multiple tasks and prioritize effectively

Who We Are

Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

What’s in it for you?

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available:

Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits

Find your future at Equity Bank!

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

desktop support technician jobs in wichita, ks

Service Desk Specialist II

IT Field Systems Technician I

IT Support & Operations Coordinator

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in wichita, ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected