CrossWinds Casino is continuing to expand, with major construction projects currently underway. We are seeking an experienced Facilities Director to provide strategic leadership over the projects, people, and daily operations supporting our ongoing growth.
Unlock a full line of rewards: PTO accrual, company-paid dental, vision, and life insurance, comprehensive health insurance, supplemental benefit options, and a 401(k) with up to a 6% company match and full vesting after one year.
JOB PURPOSE
The Facilities Director provides the overall direction and supervision of the Facilities Department. This position oversees all aspects of a facility's operations, ensuring its functionality, safety, and compliance with regulations, including managing staff, budgets, contractors, and long-term planning for maintenance, repairs, and improvements. It will further recommend and oversee projects necessary to maintain and improve buildings, mechanical/electrical systems, parking, equipment, vehicles and any other facility related area. The Facilities Director is responsible for all areas involving maintenance, environmental services and grounds in a manner that will protect the company’s investment and support the operational objectives.
KEY RESPONSIBILTIES AND ACCOUNTABILITIES
- Maintains mechanical, electrical and controls systems. Coordinates and orders contracted services as needed to accomplish repairs not practical to be done by facility staff.
- Using manufacturers’ recommendations and job knowledge, establishes and carries out a preventive maintenance program for the physical plant and equipment for which the department has responsibility for.
- Serves as project director, assuring federal, tribal and state compliance, timely completion of tasks and satisfactory subcontractor performance of any construction or remodeling projects.
- Stays alert to all facility safety hazards and ensures that they are corrected in a timely manner.
- Acts as a liaison with city, county and state, as it relates to fire and fire detection/prevention systems.
- Maintains a system of facilities supplies, assets inventory and accounting.
- Purchase supplies and equipment within the purchasing guidelines.
- Prepares plans, material lists and estimates for new or renovation projects.
- Maintains and enforces all applicable OSHA programs within the facility department.
- On-call twenty-four hours for problems related to buildings, equipment and fire.
- Responsible for identifying and overseeing all contractual services related to the facility (e.g. snow removal, fire services, elevators, maintenance contracts, janitorial services, trash removal, etc.).
- Develops and presents recommendations for the improvement of the facility and oversees implementation of approved projects.
- Develops and recommends capital improvement budget requests regarding the buildings and equipment within the facility.
- Develops and manages facility budgets, including capital projects and operating expenses.
- Monitors expenditures and ensures financial accountability.
- Ability to travel to other Wyandotte casino properties to understand their facilities operations and assist with projects as necessary.
- Provide exceptional guest service for all external and internal customers.
- Responsible for the operation of the Facilities department, successful performance of employees, and a favorable guest experience.
- Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
- Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
- Perform all functions of personnel within span of control, as needed.
- Must maintain reasonable accessibility by phone for business purposes.
- Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements.
- Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Promote and ensure the safety and security of all guests and employees.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
- Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
- Devise and establish Facilities policies and systems to support the implementation of strategies set by executive management.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associates Degree in facility management, engineering, construction or property management or other post-secondary education in a related field preferred or 10 years equivalent experience related to facilities management.
- Project management experience.
- Budgeting experience and strong math skills.
- Strong negotiation skills.
- Highly organized.
- Understanding of laws and regulations along with the willingness to keep up with changes.
- Familiarity with construction, architecture and various systems, such as HVAC and electrical.
- Leadership and interpersonal skills.
- Multitasking abilities.
- Written and verbal communication skills. Above average oral and written communication skills allowing effective communication with guests and all levels of employees.
- Computer literacy. Excellent computer skills in a Microsoft Windows environment. Must include Excel, Word and skills in database management and record keeping.
- Good problem-solving skills.
- Must be willing/able to work a varied work schedule in order to lead a 24/7 operation, including nights, weekends, and holidays.
- Ability to analyze and interpret departmental needs and results.
- Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to solve complex problems and maintain mental concentration for significant periods of time.
- Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
- Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
- Knowledge of all facilities and promotional events available to guests on property.
LANGUAGE AND COMMUNICATION SKILLS
- Ability to prepare, read and interpret grammatically correct documents using appropriate English standards of language
- Ability to speak and communicate effectively with individuals and before groups of people.
- Bilingual in Spanish would be preferred.
LICENSING
Must be able to obtain and maintain a Wyandotte Nation gaming license.
Must complete all company-required training within designated time frames.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift 50lbs in emergency situations.
- Ability to function in a smoking environment. Employee smoking is restricted to outside location and during break times.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- The noise levels in the work environment are constant.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you at least 21 years of age or older?
- This position requires eligibility for a Gaming License, which includes completing a full background check and providing any required disclosures to the Gaming Commission. Are you willing and able to complete this process as a condition of employment?
Education:
Experience:
- Facilities Management: 10 years (Preferred)
- HVAC: 10 years (Preferred)
- Engineering: 10 years (Preferred)
- Project Management: 10 years (Preferred)
Work Location: In person
