Benevolent Family Services (BFS) is a Joint Commission-accredited, DBHDS-licensed behavioral health organization offering PHP and IOP services to adults and adolescents across Hampton and Richmond, Virginia. BFS operates six service lines under Medicaid MCO contracts, including MH-PHP, SA-PHP, MH-IOP, and SA-IOP. We are people first and have enjoyed the work we do for over 12 years.
Group Facilitator – PHP/IOP Programs
Position Overview
Benevolent Family Services (BFS) is a Joint Commission-accredited, DBHDS-licensed behavioral health organization offering PHP and IOP services to adults and adolescents across Hampton and Richmond, Virginia. BFS operates six service lines under Medicaid MCO contracts, including MH-PHP, SA-PHP, MH-IOP, and SA-IOP. We are people first and have enjoyed the work we do for over 12 years.
The Group Facilitator plans and leads structured therapeutic group sessions, maintains compliant clinical documentation, and supports members in working toward individualized recovery goals within a structured day-program environment.
Responsibilities
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Facilitate daily therapeutic group sessions for PHP and/or IOP members using evidence-based approaches (CBT, DBT, motivational interviewing, psychoeducation)
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Plan and prepare group content, skill-building activities, and relapse prevention programming aligned with member treatment goals
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Complete same-day progress notes and assist with weekly treatment plan updates per Medicaid, MCO, and BFS documentation standards
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Assist with continued stay authorizations and level-of-care documentation as directed by the Clinical Supervisor
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Administer substance use surveys, behavioral health screenings, and other clinical instruments as required
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Participate in team meetings, case reviews, and scheduled supervision
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Communicate member progress, behavioral concerns, and safety issues to the Clinical Supervisor promptly
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Adhere to BFS policies, DBHDS regulations, and Joint Commission standards at all times
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Active Virginia credential required: CSAC, LMSW, LPC, LMHP-R, or equivalent designation recognized by DBHDS for PHP/IOP service delivery
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Minimum 1–2 years of experience facilitating therapeutic groups; PHP, IOP, or structured outpatient setting strongly preferred
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Working knowledge of evidence-based group modalities and behavioral health treatment principles
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Ability to produce accurate, timely clinical documentation in compliance with Medicaid and state guidelines
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Familiarity with ASAM criteria and Virginia DBHDS regulations preferred
Preferred Qualifications
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Experience across both mental health and substance use programming
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Comfort working in a structured, fast-paced clinical environment with direct accountability to documentation timelines
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Experience with adolescent programming or evening/extended-day schedules
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Bilingual candidates encouraged to apply
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Part-time/contract or full-time available: approximately 25–40 hours per week
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Daytime shifts available for adult PHP/IOP; evening shifts available for adolescent IOP programming
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Benefits package available for full-time
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Consistent weekly schedule; hours increase with program census growth
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$32.00 – $38.00 per hour, commensurate with credential level and PHP/IOP experience
Benevolent Family Services is an Equal Opportunity Employer.
