Top 39 Healthcare administration Jobs in Williamsburg Va

Director of Patient Experience
York Post Acute (SNF) —Yorktown, VA
- $50,000 - $55,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Supervising experience
- Dental insurance
- Tuition reimbursement
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Clinical Program Administrative Manager
William & Mary —Williamsburg, VA
- $46,500 - $58,000 a year
- Overtime
- Background check
- Spanish
- English
Benefits Manager
Versability Resources Inc —Hampton, VA
- $75,000 - $90,000 a year
- Online Application
- Hybrid work
- HIPAA
- Office
- Residential
- Dental insurance
Healthcare Recruiter/Entry Level Sales
Maxim Healthcare Services Direct —Newport News, VA
- $21.64 an hour
- Full-time
- Marketing
- Customer service
- Office
- Profit sharing
- Paid training
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2d
Practice Manager of Operations
Port Warwick Dental Arts —Newport News, VA
- $52,324 - $78,486 a year
- Full-time
- Dental office
- Management
- Current TB test
- Paid holidays
- Health insurance
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Regional Manager Of Operations
Atlantic Vision Partners —Williamsburg, VA
- $90,000 - $100,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
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Office Manager
Pinnacle Treatment Centers —Williamsburg, VA
- $21 - $24 an hour
- Addiction Medicine
- Mid-level
- Office
- Loan repayment program
- Disability insurance
Quick Apply
RN PRACTICE COORDINATOR
Sentara Hospitals —Williamsburg, VA
- Full-time
- Nursing
- RN License
- Clinic experience
- 403(b) matching
- Paid parental leave
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Administrator in Training SNF
Lifelong Health Management Contracts —Newport News, VA
- $20 an hour
- Part-time
- Skilled nursing facility
- Research
- Mid-level
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Market Business Development Manager
Maxim Healthcare Services Direct —Newport News, VA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Public speaking
- Profit sharing
- Commuter assistance
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14d
Urgent Care Veterinary Practice Manager
UrgentVet - Newport News —Newport News, VA
- Weekends as needed
- Acute care experience
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Quick Apply
VETERINARY OFFICE MANAGER
MERCURY ANIMAL HOSPITAL INC. —Hampton, VA
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- OSHA
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Respiratory Care Practitioner III - Mary Immaculate Hospital
Bon Secours —Newport News, VA
- PALS Certification
- Customer service
- BLS Certification
- Health savings account
- Disability insurance
Provider Relations Director
Odyssey Behavioral Healthcare —Virginia
- $115,000 - $130,000 a year
- Full-time
- Management
- Marketing
- Residential
- Health savings account
- AD&D insurance
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Operations Manager - Newport News
HOSPITAL TO HOME LLC —Newport News, VA
- $60,000 - $75,000 a year
- Background check
- CPR Certification
- BLS Certification
Quick Apply
6d
Admissions Counselor
Riverside College of Health Sciences —Newport News, VA
- $19.70 - $25.63 an hour
- Weekends as needed
- High school diploma or GED
- University
- Business Administration
Quick Apply
Deputy Executive Director
MIDDLE PENINSULA NORTHERN NECK CSB —Saluda, VA
- $90,000 - $130,000 a year
- Full-time
- Background check
- Current TB test
- Office
Quick Apply
7d
Regional Practice Manager
Atlantic Vision Partners —Williamsburg, VA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
DRMO Sustainment Lead
SOLUTION ONE INDUSTRIES —Williamsburg, VA
- Full-time
- Customer service
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Dental Hygiene Program Coordinator - Norge
Morrison Dental Group —Williamsburg, VA
- $21 - $25 an hour
- Full-time
- Dental office
- Mid-level
- Team management
- Paid holidays
- Health insurance
Quick Apply
13d

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Director of Patient Experience

York Post Acute (SNF)
Yorktown, VA

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Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Employee relationship building
Stakeholder relationship building

Full Job Description

Join our team at York Post Acute as the Director of Patient Experience.

Proudly supported by Marquis Health Consulting Services

Full-time opportunity available

$50,000-$55,000/year

At York Post Acute, we believe that exceptional experiences for residents and families are at the heart of quality care. Guided by our core values of Passion, Respect, and Excellence, the Director of Patient Experience champions resident satisfaction by fostering meaningful relationships, promoting service excellence, and collaborating with interdisciplinary teams to create a welcoming and compassionate environment.

Responsibilities for Director of Patient Experience:

Conduct daily resident and family rounds to gather feedback regarding care, services, and overall satisfaction.
Serve as a primary point of contact for residents and families seeking information, assistance, or support.
Address resident and family concerns and coordinate timely follow-up with appropriate department leaders.
Ensure a welcoming and positive first impression for new admissions, families, and visitors.
Lead and oversee Management Ambassador rounding programs to enhance the resident experience.
Maintain documentation of resident concerns, grievances, and resolutions in accordance with facility policies.
Monitor Guest Service Line utilization, identify feedback trends, and develop strategies for continuous service improvement.
Lead resident satisfaction initiatives through recognition programs, testimonials, reviews, and Marquis signature resident engagement activities.
Collect, analyze, and present resident and family satisfaction data to identify trends and opportunities for quality improvement.
Partner with department leaders to implement service excellence initiatives and improve resident outcomes.
Support customer service education, employee recognition, and staff training that reinforces resident-centered care.
Promote a culture of professionalism, courtesy, respect, responsiveness, and service recovery throughout the facility.
Participate in quality assurance and performance improvement initiatives to enhance the overall patient experience.

Qualifications for Director of Patient Experience:

Bachelor’s degree in Healthcare Administration, Business Administration, Social Work, Communications, Public Health, Hospitality Management, or a related field preferred; equivalent education and experience may be considered.
Minimum of two (2) years of experience in healthcare, long-term care, senior living, hospitality, customer service, or a related field preferred.
Experience in a healthcare or hospitality setting preferred.
Leadership or supervisory experience preferred.
Strong interpersonal, communication, customer service, and conflict-resolution skills.
Ability to build positive relationships with residents, families, staff, and visitors.
Excellent organizational, documentation, and problem-solving abilities.
Ability to collect, analyze, and communicate resident satisfaction data effectively.
Proficiency with Microsoft Office applications and electronic healthcare systems preferred.

Our Core Values in Action

Passion – Creating meaningful experiences that enhance resident satisfaction and quality of life.

Respect – Building trusting relationships through compassionate communication, empathy, and responsiveness.

Excellence – Leading continuous improvement initiatives that elevate the patient experience and reinforce a culture of exceptional care.

Benefits of Director of Patient Experience:

Tuition reimbursement
Employee referral bonus
Health, vision, and dental benefits
401(k) with match
Employee engagement and culture committee
Company-sponsored life insurance
Employee assistance program (EAP) resources

Join our team at York Post Acute and Healthcare Center, a 80-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.

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Refine Your Search

healthcare administration jobs in williamsburg va

Director of Patient Experience

Clinical Program Administrative Manager

Benefits Manager

Healthcare Recruiter/Entry Level Sales

Practice Manager of Operations

Regional Manager Of Operations

Office Manager

RN PRACTICE COORDINATOR

Administrator in Training SNF

Market Business Development Manager

Urgent Care Veterinary Practice Manager

VETERINARY OFFICE MANAGER

Respiratory Care Practitioner III - Mary Immaculate Hospital

Provider Relations Director

Operations Manager - Newport News

Admissions Counselor

Deputy Executive Director

Regional Practice Manager

DRMO Sustainment Lead

Dental Hygiene Program Coordinator - Norge

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