Top 27 Service desk Jobs in Williamsport, Pa

Customer Service Representative
Labels by Pulizzi —Williamsport, PA
- From $15 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician - Entry Level 1
IT-Solution Services LLC —Williamsport, PA
- $23 - $28 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- 401(k)
- Tuition reimbursement
Quick Apply
13d
Patient Access Coordinator
Hanger, Inc. —Williamsport, PA
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
Patient Scheduler
River Valley Health —Williamsport, PA
- Medical terminology
- Communication skills
- Entry level
Quick Apply
PC Technician – I
Susquehanna Computer Innovations —Williamsport, PA
- Part-time
- Research
- Office
- Windows
- Health insurance
- Dental insurance
Network Tech I
Susquehanna Computer Innovations —Williamsport, PA
- Full-time
- Research
- Office
- Windows
- Health insurance
- Dental insurance
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Allenwood, PA
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
Guest Services Representative
Comfort Suites Lewisburg —Lewisburg, PA
- Part-time
- Bilingual
- Hotel
- US work authorization
Quick Apply
End User Technical Support
First Quality —Lock Haven, PA
- Full-time
- Computer science
- Computer Science
- English
Front Desk
Candlewood Suites —Williamsport, PA
- From $12 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
Quick Apply
3d
Hotel Night Auditor
Holiday Inn Downtown/ Holiday Inn Express & Suites —Williamsport, PA
- From $16 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Free parking
- Health insurance
Quick Apply
4d
Patient Access Assistant I - Lewisburg Ortho - Days
Wellspan Health —Lewisburg, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
- Health savings account
- Disability insurance
Executive/HR Assistant
First Quality —Lock Haven, PA
- Full-time
- Customer service
- 5 years
- English
Patient Access Assistant I - Lewisburg - Days
Wellspan Health —Lewisburg, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Travel
- Paid parental leave
- Health insurance
5d
Hotel Front Desk Clerk
Quality Inn and Suites —Williamsport, PA
- From $12 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Paid time off
- Flexible schedule
Quick Apply
3d
Patient Access Assistant I- Lewisburg - PRN
Wellspan Health —Lewisburg, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Travel
9d
Office Assistant
Miller Chevrolet —Lock Haven, PA
- $12 - $18 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
Sales & Marketing Assistant
Ritz-Craft Corporation Management —Mifflinburg, PA
- Weekends as needed
- Construction site
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Front Desk - RV
TJO 10 X 10 MANAGEMENT, L.P. —Milton, PA
- $12 - $15 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
Quick Apply

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Customer Service Representative

Labels by Pulizzi -
Williamsport, PA

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Customer service
English
Administrative experience
Attention to detail
Organizational skills

Full Job Description

Job Title: Customer Service Representative

Reports to: Sales Manager

Status: Full-time

Typical Work Hours: 8:00 am – 4:30 pm M-F

FLSA Classification: Non-Exempt

Method of Pay: Hourly

____________________________________________________________________________

Job Summary:

The Customer Service Representative position provides customer service assistance to our customers, as well as spending a portion of time handling reception and office administrative responsibilities. The customer service responsibilities will focus on for Flexo (labels). All work is to be done with a high attention to detail and in a friendly and professional manner. A key focus of this position is ensuring the customer’s orders are monitored through the production process and communication with the customer occurs to keep them informed of their order’s status.

Essential Responsibilities:

Customer Service

· Monitors all jobs through the production schedule, following up at every step as needed to ensure the customer gets the product in the time they expect

· Gather information to provide estimating so a quote can be created

· Responsible for sending quotes from estimating to the client

· Obtain a PO or approval from the customer and process the order in the system ensuring all details are correct

· Process POs for re-orders, ensuring new quotes are received

· Contact customers via various methods, typically email, to answer questions or follow up on orders

· Create a file folder for each Job, retrieve folders for re-print orders

· Take the job folder to the appropriate department depending on the needs of the order: warehouse, production, etc.

· Once order is shipped, check the system ensuring details are completed and the final price is on the packing list. Provide the completed packing list and PO to person responsible for double checking the pricing. File the checked PO into the appropriate file.

Other Responsibilities:

· Attend weekly and periodic meetings

Supervisory Responsibility:

· None

Qualifications:

· Prior experience in customer service preferred

· General knowledge of computer systems, keyboarding, and basic computer skills

· Microsoft Office programs, specifically Excel and Outlook

Competencies:

· Self-starter ensuring daily requirements are completed

· Strong customer service approach, aiming to satisfy the customer to the highest level

· Strong verbal and written communication skills

· Ability to work independently as well as a team

· High level of attention to detail, follow up

· Ability to shift from task to task and deal with frequent interruptions, returning to the task at hand competently

· Strong organization skills

· Prioritizing

· Ability to file in an organized manner

· Problem solving and troubleshooting

Working Conditions:

· Office environment, environmentally controlled

· Day is mixed with sitting at a desk and walking around the facility

· Work with a computer and computer screen most of the day

· Use of telephone

Mental and Physical Requirements:

· Communicate verbally and in writing

· Attentive during your entire shift, checking details constantly

· Ability to do basic math

· Sitting

· Walking

· Must be able to see all colors of the spectrum

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift

Experience:

Customer service: 2 years (Required)

Language:

English (Required)

Ability to Commute:

Williamsport, PA 17701 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in williamsport, pa

Customer Service Representative

IT Helpdesk Technician - Entry Level 1

Patient Access Coordinator

Patient Scheduler

PC Technician – I

Network Tech I

Service Desk Technician (Level I / Level II)

Guest Services Representative

End User Technical Support

Front Desk

Hotel Night Auditor

Patient Access Assistant I - Lewisburg Ortho - Days

Executive/HR Assistant

Patient Access Assistant I - Lewisburg - Days

Hotel Front Desk Clerk

Patient Access Assistant I- Lewisburg - PRN

Office Assistant

Sales & Marketing Assistant

Front Desk - RV

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