Top 1 Front desk/surgical scheduler Jobs in Willow Grove, Pa

Front Desk/Surgical Scheduler
Atria Health Opco, Inc. —Horsham, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
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Front Desk/Surgical Scheduler
Atria Health Opco, Inc. —Horsham, PA
Answer and triage multi-line phone system; route calls to appropriate clinical staff. Collect co-pays, patient balances, and issue receipts; reconcile daily…
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Front Desk/Surgical Scheduler

Atria Health Opco, Inc.
Horsham, PA

Quick Apply

Job Details

Full-time

Qualifications

Medical scheduling
High school diploma or GED

Full Job Description

POSITION SUMMARY

The Front Desk / Surgical Scheduler serves as the first point of contact for patients and referring providers at the Cardiovascular Surgery Center. This dual-role position combines high-touch patient reception with the precision-driven coordination of surgical and procedural scheduling. The ideal candidate is detail-oriented, calm under pressure, and comfortable navigating a fast-paced, high-acuity clinical environment.

KEY RESPONSIBILITIES

Front Desk & Patient Services

Greet patients, families, and visitors in a professional and compassionate manner.

Check patients in and out; verify demographics, insurance, and referral information at each visit.

Collect co-pays, patient balances, and issue receipts; reconcile daily cash and credit transactions.

Answer and triage multi-line phone system; route calls to appropriate clinical staff.

Obtain and scan insurance cards, photo IDs, and consent forms into the EMR.

Maintain an organized, welcoming waiting area and ensure HIPAA-compliant handling of all patient information.

Surgical & Procedural Scheduling

Schedule cases in coordination with surgeons, anesthesia, and OR staff.

Book pre-operative appointments, labs, imaging, cardiac clearance, and post-operative follow-up visits.

Communicate surgery dates, times, prep instructions, and facility directions to patients and caregivers.

Maintain surgeon block schedules and notify staff of changes or cancellations.

Prepare and distribute daily surgery schedules to clinical, anesthesia, and administrative teams.

Prepare patient charts

Administrative & Compliance

Enter and update accurate patient and scheduling data in the EMR/practice management system.

Ensure all required operative reports, dictations, and consent forms are filed prior to surgery.

Communicate with referring physicians' offices regarding case updates, results, and continuity of care.

Assist with faxing, scanning, and managing incoming medical records requests.

Participate in team huddles, staff meetings, and process improvement initiatives.

Adhere to all HIPAA, OSHA, and organizational compliance requirements.

QUALIFICATIONS

Education & Experience

High school diploma or GED required

Minimum 2 years of front desk or medical office experience required.

Minimum 1 year of surgical or procedural scheduling experience, preferably in cardiovascular, thoracic, or specialty surgery.

Prior experience with insurance authorization for surgical procedures strongly preferred.

Knowledge, Skills & Abilities

Familiarity with cardiovascular surgical terminology, CPT/ICD-10 codes, and OR workflows.

Proficiency with EMR/practice management systems

Strong knowledge of insurance verification, pre-authorization, and referral processes.

Excellent verbal and written communication skills; ability to interact professionally with physicians, clinical staff, patients, and external partners.

Exceptional organizational skills and the ability to manage multiple competing priorities without error.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Ability to maintain composure in high-pressure, time-sensitive situations.

Benefits Eligible

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front desk/surgical scheduler jobs in willow grove, pa

Front Desk/Surgical Scheduler

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