Top 553 Client services manager Jobs in Wilmington, Nc

General Manager
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Leland, NC
- Full-time
- Computer literacy
- Basic math
- English
- Paid training
- Health insurance
3d
Dual Hotel General Manager
Tru by Hilton —Wilmington, NC
- Full-time
- Sales
- Inventory management
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Client Services Manager
Brunswick County School District —Bolivia, NC
- $32.14 - $46.07 an hour
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
Office Manager
Stratas Scapes Outdoor Living —Wilmington, NC
- $50,000 - $60,000 a year
- Full-time
- Construction site
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Claims Director
MegaCorp Logistics —Wilmington, NC
- $125,000 - $150,000 a year
- ERP systems
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Client Services Manager
Brunswick County Schools —Bolivia, NC
- $5,570.46 - $6,711.10 a month
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
12d
Residential Construction Project Manager
Wallace Custom Homes —Wilmington, NC
- $80,000 - $100,000 a year
- Extended hours
- Construction site
- Inventory management
- Mid-level
- Health insurance
- Paid time off
Quick Apply
HR Manager, Technology
Corning —Wilmington, NC
- $94,316 - $129,685 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
Territory Manager - Myrtle Beach SC - Wilmington NC
Kestra Medical Technologies Inc. —Wilmington, NC
- $100,000 a year
- Extended hours
- Background check
- Marketing
- Hospital
- Health insurance
- Dental insurance
Commercial Insurance Advisor - The Carolinas
Trucordia —Wilmington, NC
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
High Net Worth Insurance Advisor - Personal Lines
Trucordia —Wilmington, NC
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
Veterinarian
Atlantic Animal Hospital & Pet Care Resort —Wilmington, NC
- $110,000 - $130,000 a year
- Full-time
- Senior level
- Communication skills
- Continuing education credits
- Disability insurance
Quick Apply
Self Motivated Roofing Project Manager/Supervisor
Willis Roofing —Southport, NC
- $20 - $25 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
10d
Service Advisor- Wilmington
Transource Inc —Wilmington, NC
- $40,000 - $83,200 a year
- ASE Certification
- Mid-level
- Ability to lift 50 pounds
Quick Apply
NC Licensed Real Estate Agent - Zillow Preferred Opportunity
Aimee & Co. - Brokered by: Real Brokerage, LLC. —Wilmington, NC
- $75,000 - $200,000 a year
- Weekends as needed
- Sales
- Mid-level
- Real Estate License
- Professional development assistance
- Flexible schedule
Quick Apply
12d
Irrigation Technician
Mainscape Inc. —Wilmington, NC
- $24 - $26 an hour
- Overtime
- 18 years or older
- Spanish
- Customer service
Quick Apply
FLOOR TECHNICIAN (FULL TIME)
ESFM —Wilmington, NC
- $18.50 an hour
- Full-time
- Background check
- Sanitation
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Quick Apply
Learn, Earn & Grow Real Estate Broker - Property Manager Hybrid Apprentice
Sold Buy the Sea Realty —Wilmington, NC
- $13 - $15 an hour
- Part-time
- Hybrid work
- Sales
- No background check
- In-person
- Professional development assistance
- Flexible schedule
Quick Apply
12d
General Manager (Public Transit)
RATP Dev USA —North Carolina
- Full-time
- Pass drug screening
- Master's degree
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Account Manager – Personal Lines Insurance
Finpoint Insurance Group, LLC —Wilmington, NC
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d

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client services manager jobs near wilmington, nc

General Manager

CROWN HOTEL & TRAVEL MANAGEMENT LLC -
Leland, NC

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Job Details

Full-time
3 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Report preparation
Computer operation
Customer communication
Staff supervision
Hotel policy compliance
Safety regulations
Spreadsheets
Basic math
Presentations for conferences or internal meetings
Client inquiry handling
Word embeddings
English
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Driver's License
Productivity software
Hotel safety procedures

Full Job Description

Embark on an exciting hotel career with Crown Hotel & Travel management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry.

FULL TIME

Benefits

Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture

Responsibilities:

Hires, trains and supervises hotel team, with particular attention to the front desk agents, conducts performance evaluations and coaches and counsels' associates.
Maintains all hotel standards set forth by the brand and the management company
Assists with scheduling, billing and some accounts receivable responsibilities
Plans, organizes, assigns and coordinates the daily activities and any special projects for the staff to ensure compliance with the Hotel’s guest service standards
Regularly monitors the payroll budget to ensure labor costs are aligned with the forecast
Fields Guest complaints, conducting through research to develop the most effective solutions
Listen and extend assistance in order to resolve problems such as rate conflict or facilities issues
Inputs and retrieves information from the computer system for file maintenance, correspondence, and preparation of all Front Office reports
Regularly conducts Front Office staff meetings for the purpose of keeping the staff informed, providing training and to create a positive work environment
Attends the Hotel staff meeting and coordinates with other department heads to ensure smooth operation
Establishes and maintains policies and procedures for the Front Office and interprets company policy for employees and enforces safety regulations
Assigns duties and shifts to the staff and observes performances to ensure adherence to Hotel policies and established operating procedures
Confers and cooperates with other department heads to ensure coordination of activities
Answers inquiries pertaining to Hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
Receives and processes advance registration payments
Meets and personally greets VIP Guests, whenever possible
Conducts performance evaluations and coaches and counsels all associates when necessary
Reviews the group resumes, event schedules and daily reports to ensure proper staffing of the hotel
Prepares the weekly schedule and makes modifications, by regularly monitoring the house count and making adjustments accordingly to meet the needs of business
Reviews, revises, and approves daily payroll reports as needed
Documents and submits a work order to report items that need to be repaired and follows up with the Maintenance Department accordingly
When necessary performs the duties of his/her subordinates

Qualifications/Requirements

IHG and/or Hotelkey experience is highly recommended
Previous front office supervisory and/or management experience in a hotel setting is required
1 year of customer service required
Branded hotel experience required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to use a moderately complex computer system
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must have knowledge of policies and procedures as they relate to safety and security of guest and Hotel property
The ability to effectively deal with employees and customers some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
Excellent organizational skills
Ability to read, listen and communicate effectively in English
Able to write reports, correspondences, memos and employee performance evaluations
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume by applying basic math skills
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
To perform this job successfully, an individual should have knowledge of Microsoft Word processing software and Excel spreadsheet software
Meets legal age requirements for the position
Driver's License Required
High school diploma or equivalent
Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to walk and climb/descend stairs approximately 20% of the time
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply Now

Refine Your Search

client services manager jobs in wilmington, nc

General Manager

Dual Hotel General Manager

Client Services Manager

Office Manager

Claims Director

Client Services Manager

Residential Construction Project Manager

HR Manager, Technology

Territory Manager - Myrtle Beach SC - Wilmington NC

Commercial Insurance Advisor - The Carolinas

High Net Worth Insurance Advisor - Personal Lines

Veterinarian

Self Motivated Roofing Project Manager/Supervisor

Service Advisor- Wilmington

NC Licensed Real Estate Agent - Zillow Preferred Opportunity

Irrigation Technician

FLOOR TECHNICIAN (FULL TIME)

Learn, Earn & Grow Real Estate Broker - Property Manager Hybrid Apprentice

General Manager (Public Transit)

Account Manager – Personal Lines Insurance

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