Top 330 Lead Jobs in Wilmington, Oh

Team Leader Customer Experience - PCC
Connection —Wilmington, OH
- $58,000 - $73,563 a year
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Paid time off
8d
Assistant Store Leader (Assistant Manager)
7-Eleven —Wilmington, OH
- $11.50 - $17.75 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Merchandising
- Paid holidays
- Health insurance
Lead Toddler Teacher
Wenzler Preschool & Learning Center —Dayton, OH
- From $15 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Landscape Maintenance/Landscape Crew Leader
Schill Landscaping and Lawn Care Services LLC —Maineville, OH
- $19 - $25 an hour
- Extended hours
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Facilities Project Lead Opening #505414
L-H Battery Company —Jeffersonville, OH
- Full-time
- AutoCAD
- 7 years
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
10d
Medical Lead Opening #505798
L-H Battery Company —Jeffersonville, OH
- Full-time
- Nursing
- OSHA
- RN License
- Health savings account
- Paid holidays
Quick Apply
3d
Lead Medical Lab Scientist/Technician - Highland District Hospital
CompuNet Clinical Laboratories —Hillsboro, OH
- Full-time
- Management
- Hospital
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Kids & Aquatics Leader
Life Time —Dayton, OH
- $58,200 - $80,000 a year
- Urgently hiring
- Mid-level
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Lead Teacher
Children of America —Maineville, OH
- $17.30 - $18.69 an hour
- Full-time
- Classroom
- CPR Certification
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
O&O Team Lead (Part Time)
Sky Zone —Dayton, OH
- $15.50 an hour
- Part-time
- 18 years or older
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Lead Service Technician - Fairborn
Grismer Tire Company —Fairborn, OH
- $85,000 - $125,000 a year
- Full-time
- ASE Certification
- 5 years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Site Logistics Leader: Day
SITEMETRIC LLC —Jeffersonville, OH
- $55,000 - $75,000 a year
- Construction site
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Tree Climber/ Crew Lead
SavATree LLC —Maineville, OH
- Up to $30 an hour
- Mid-level
- CDL
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Jimmy John's Shift Lead
Jimmy John's —Dayton, OH
- $14 - $17 an hour
- Part-time
- 18 years or older
- Clean driving record
- English
- Paid training
- Health insurance
Quick Apply
Lead Electrical Engineer 1 - Nuclear
Sargent & Lundy —Ohio
- $118,023 - $180,313 a year
- Full-time
- 3 years
- Continuous improvement
- Mentoring
- Paid parental leave
- Health savings account
13d
Child Care Lead Teacher Preschool
BrightPath Kids USA —Maineville, OH
- $16 - $20 an hour
- Full-time
- Classroom
- Customer service
- Preschool
- Paid holidays
- Health insurance
Quick Apply
MDS Nurse Transition Leader - RN
Otterbein SeniorLife —Lebanon, OH
- Nursing
- RN License
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
1d
Team Leader, Integration Center
Connection —Wilmington, OH
- $65,500 - $83,129 a year
- Full-time
- Research
- Databases
- Bachelor's degree
- Paid time off
Production Lead I - 1st Shift
Maker's Pride —Wilmington, OH
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
LEAD SALES ASSOCIATE-FT
Dollar General —Wilmington, OH
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED

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Team Leader Customer Experience - PCC

Connection -
Wilmington, OH

Apply Now

Job Details

Full-time
$58,000 - $73,563 a year
8 days ago

Benefits

Paid time off
Volunteer time off

Qualifications

Shipping and receiving inventory management
Productivity software
Proofreading

Full Job Description

Overview:

Team Leader Customer Experience

Working under supervision of the Manager, Customer Experience (CX) relying on experience and judgement to plan and accomplish goals, the Team Leader, CX is responsible for supervising the daily operations of the assigned Customer Experience team members and multiple projects. The Team Leader supports Sales, PMO and other internal teams and customers by managing the production related aspects of orders that require value added services, expedited processing, and special-order handling. The Team Leader deals with situations of a varied and possibly complex nature requiring a wide range of process knowledge, advanced problem solving and interpersonal skills to assist Coordinators and end users. The Team Leader assists with the creation of process and procedure documentation providing training on changes. The Team Leader acts as a link between CX or Client Engagement and Product Management, Technical Services, Production, Quality, all other areas of the Technology Integration and Distribution Center (TIDC), as well as other corporate departments such as Purchasing, Customer Care, and Finance. The Team Leader provides Tier II department & sales support to resolve complicated order issues; coordinates employee training, coaching and development; serves as a champion for overall department quality; promotes safety awareness; supports incidents (as applicable), order management best practices & internal audit controls within the scope of department processes.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Responsibilities:

Supervises assigned coordinators supporting current projects to ensure a smooth operation and high customer satisfaction:
- Keeps the team informed on related project and updates
- Manages and validates weekly timesheets, schedules and approve time off requests
- Ensures agents follow company policies and legal guidelines
- Attends internal and external client meetings
- Handles client project monitoring, escalations, and reports
- Handles problems related to warehouse shipments, inventory, and order carries
- Supervises the processing of new and open service and change management requests
Works with the Manager on current performance and future staffing needs:
- Participates in new hire interviews and leads onboarding of new hires
- Supervises the development, implementation, and administration of assigned staff training procedures and policies
- Completes assigned performance assessment tasks for direct reports
- Identifies and develops career paths for team members for jobs within the department, other areas of the TIDC or the company
- Provides assistance to direct reports on new and ongoing projects
- Mentors team members and addresses performance issues in a timely manner
- Performs individual Quality Assurance assessments
Coordinates value added processes to ensure quality and generate efficiencies
- Supports seamless onboarding of new customer projects into active production
- Coordinates production activities and develops improved processes
- Ensures tickets and orders are handled to customer specifications and oversees resolution of tickets and orders not processed per standard

Min: USD $58,000.00/Yr. Max: USD $73,563.00/Yr. Qualifications:

Bachelor's Degree or the equivalent combination of educatio and work experience
Attention to detail in composing, keying, and proofing professional emails, business materials and standard procedure documents.
Strong working knowledge of Microsoft products (Windows, Word, Excel, PowerPoint, OneNote, Teams), and other technology such as File Maker, Incident Management System (preferably ServiceNow), E1 or similar EPR system, Bartender, Pega, Avaya, VPN and Citrix
Ability to document processes, create and manage training schedules (as applicable), and assess training needs daily
Ability to create and manage SOP’s (as applicable), job aids and department processes according to Company standards
Strong knowledge of SLO/SLA’s (as applicable), Receiving, Shipping, and Inventory Control procedures.
Strong organizational skills with ability to make time sensitive decisions regarding customers tickets and order issues to ensure customer needs are met.
Strong management skills to ensure the team is meeting customer expectations by gathering information and executing in a rapid growing, fast-paced environment.
Coaching skills to ensure minimal errors and ability to provide quality feedback as needed

Apply Now

Refine Your Search

lead jobs in wilmington, oh

Team Leader Customer Experience - PCC

Assistant Store Leader (Assistant Manager)

Lead Toddler Teacher

Landscape Maintenance/Landscape Crew Leader

Facilities Project Lead Opening #505414

Medical Lead Opening #505798

Lead Medical Lab Scientist/Technician - Highland District Hospital

Kids & Aquatics Leader

Lead Teacher

O&O Team Lead (Part Time)

Lead Service Technician - Fairborn

Site Logistics Leader: Day

Tree Climber/ Crew Lead

Jimmy John's Shift Lead

Lead Electrical Engineer 1 - Nuclear

Child Care Lead Teacher Preschool

MDS Nurse Transition Leader - RN

Team Leader, Integration Center

Production Lead I - 1st Shift

LEAD SALES ASSOCIATE-FT

I want to receive the latest job alert for lead in wilmington, oh

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