MONDAY - FRIDAY 8:00 AM - 4:30 PM
GENERAL RESPONSIBILITY:
Responsible for performing tasks as a flexible resource as outlined in the “Operator Skill Sets” matrix. Duties include but are not limited to: the ability to perform all Operator I & II task including; picking, packing, replenishment, cycle counting, receiving and distribution. All duties are conducted within the procedures, quality standards, and safety guidelines set forth by SpecialMade and SpecialMade’s customer expectations. May be assigned to work at MAPA warehouse as needed.
ESSENTIAL DUTIES / RESPONSIBILITIES:
DUTY 1: Safety and Housekeeping
Commitment to and continual focus on working safely and maintaining a clean and organized work area:
- Follows all established health and safety policies and procedures
- Maintains personal work area in a clean and orderly manner
- Wears proper personal protective equipment (PPE)
- Attends all safety training
- Uses safe work practices to eliminate slips, trips and falls
- Lifting safely and helping others to do the same
- Labeling all chemical containers and becoming familiar with material safety data sheets
- Knowing evacuation procedures and the location of emergency equipment
- Expectations of 0 accidents or injuries
- Performs daily safety checks as required
- Assures all machinery and equipment are in safe operating condition
- Assures all stringers in hbay are straight and centered while receiving, picking or stocking.
DUTY 2: Quality
Producing and delivering a quality product to our customers is our mission and our responsibility:
§ Understands and acts on the concept of “do it right the first time”
§ Takes ownership of quality improvements
§ Accepts the importance of his or her own role in making quality happen
§ Completes assigned task verifying quality throughout the process
DUTY 3: Packing / Shipping
Delivering the proper product in excellent condition and on time:
§ Accurately Picks, Packs and Ships product to meet customer order “By Dates”
§ Verifies ‘picked’ product counts/qty and part ID versus PackList
§ Packs verified product in appropriate carton
§ Follow shipping/order specifications as identified on PackList
§ Accurate and timely entry of labor ticket
§ Maintains a fulfillment accuracy of > 99.6%
§ Maintains a PRO Score of > 7.4
PRO Score = (# of Orders Shipped –Errors)/Available Work Hrs
Errors are discrepancies or inaccuracies that directly affect the customer or business. Examples include, but are not limited to, UPS shipping errors, Visual Errors etc.
DUTY 4: Inventory Control & Accuracy
Performing all inventory transactions and cycle counts properly to ensure inventory accuracy which affects order accuracy and cost.
§ Cycle counts inventory accurately.
§ Troubleshoots inventory discrepancies and reporting any adjustments to the Inventory Control. Works with Inventory Control on resolution of discrepancies.
§ Stocks product properly and accurately assuring proper location and qty.
§ Runs daily reports to identify and correct negative inventory levels
§ Moves inventory accurately both physically & systematically
§ When performing cycle counts, maintains a count accuracy of >95% with minimal recounts required
§ Maintains an inventory accuracy of 97.5%
DUTY 5: Product Modification
Crafting our products through creation or modification to exceed our customers’ expectations:
§ Applying label applications, accurately and efficiently
§ Uses hand tools properly and safely
§ Disassembles / assembles product and parts
§ Operates hot stamp equipment in a safe and efficient manner
§ May be assigned to flametreat or help in any Product Modification
§ Quality checks all work
DUTY 6: Receiving
Works, as assigned performing Receiving duties. Ensures product is received accurately and timely:
§ Unloads trailers, verifies product, verifies counts and performs QC check, if necessary, of in-bound product.
§ Assigns appropriate locations to in-bound product and stores product accurately within computer system (Visual).
§ Assures that all BOL’s are clearly marked with discrepancies and reports to the Purchasing.
§ All Receipts are to be completed within 2 days of receipt.
§ Receives items and forwards to various departments.
§ Updates Trailer Log
§ Processes Returns
§ Accurate and timely entry of labor tickets
§ Maintains Receiving Accuracy > 99.4%
DUTY 7:Flexforce Team Player
A Flexforce Team Player demonstrates an individual’s passion, compatibility, dependability, positiveness, trust, cooperation, desire, initiative, respectfulness, and commitment to be in attendance and on time every day.
§ Works well with coworkers, willing to follow instructions from leaders/trainers, and be able to accept criticism.
§ Willing to accept assignments that help co-workers, works on their own initiative (seeking others work when a job is complete) and able to perform with minimal supervision.
§ Keeps negative comments to self to keep a positive team atmosphere. Feel free to share anything to Lead or Manager.
§ Is on time and in attendance every day, meeting or exceeding guidelines as described in the employee handbook
DUTY 8: Participates in Strategic Initiatives
Strategic initiative is an opportunity for employee growth and support for the company.
§ Supports priority requests and technical information
§ Supports company policies in a fair and consistent manner
§ Provides leadership in areas of expertise
§ Promotes an atmosphere of creative improvement
§ Creates work and cost improvement ideas
§ Periodically may serve in other departments or warehouses or in higher/lower level positions
§ Supports and provides cross-functional training
§ Capable of and performs Operator I & II level duties at, or above performance levels
§ Accurate and timely entry of labor ticket
KNOWLEDGE / SKILLS / TRAITS:
Knowledge Required:
* Practical understanding of production and distribution work environment.
* Possesses a spirit of teamwork with a desire to work toward a common goal.
* Has an understanding of inventory control
* Can assume responsibility for safe work practices in all aspects of job.
Skills Required:
* Interpersonal Skills - cooperative, tactful, works well with department personnel
* Priority Setting/Decision Making - prioritizes work as needed to maintain proper level of customer service and internal cost effectiveness
* Problem Solving - questions to determine cause of problem and seeks solution
* Communication - open communication with other departments to ensure superior customer service and a smooth flow of information
* Computer usage – Must have minimum to moderate skill level. Must be able to maneuver within operating system and enter data.
Traits Required:
* Responsible - reliable, trustworthy, can be depended upon to meet commitments
* Initiative - self-motivated, moves ahead on projects
* Cooperative - works well with other areas within company
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
VISION:
* Must be able to visually identify and discern printed words on either typewritten pages or computer screen.
* Must be able to identify and differentiate colors.
* Must have depth perception within normal ranges.
HEARING:
* Must be able to respond to spoken words and other auditory sounds including the ringing of telephone or beepers and monitors.
* Must be able to respond and communicate orally by telephone.
TOOLS AND EQUIPMENT:
* Must be able to use, operate and interpret information from equipment in work area.
* Must be able to operate a hand held operating tools.
SPEECH:
* Must be able to verbally communicate in the English language directly and over the telephone and be understood.
RANGE OF MOTION:
* Must have mobility for all parts of the body, walking, bending, lifting, reaching above head and use of hands.
* Must have manual dexterity, fine motor skills (typing, computer, etc.).
* Must be able to stand and/or mobilize by walking for 90% of an 8 hour shift.
* Some tasks may require sitting for 10% of the work day.
WORKING CONDITIONS:
* Must be able to work under stress.
* Must be able to utilize and wear protective equipment or apparel in accordance with OSHA standards.
* Must be able to regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move 75 pounds.
MENTAL CAPACITY:
* Must have mental capacity to fulfill the requirements of the job including problem solving, logic, communication and numerical calculations.
* Must be able to read and understand written instructions in English.
* Accurate recall and memory.
* Must be able to use judgment in making decisions and choices.
* Ability to analyze numbers and make basic mathematical calculations.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
