Top 4 Senior customer service Jobs in Winder, Ga

Senior Customer Service Supervisor
Cargill —Gainesville, GA
- Weekends as needed
- Mid-level
- Leadership
- 2 years
- Health insurance
2d
Sr. Technical Services Representative
LATICRETE International, Inc. —Winder, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
6d

More jobs to discover

Find similar jobs that you might be interested in.

Staff Business Analyst
TriNet —Atlanta, GA
Work with engineering teams to develop and implement technical applications, bringing expertise in challenging status quo.
$89,600 - $179,200 a year
Automation Engineer
Confidential Posting —McDonough, GA
The Automation Engineer is responsible for companywide applications of the design, programming, budgetary requirements, installation of equipment and components…
Quick Apply
9d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…
$54,000 - $70,000 a year
Front Desk Receptionist
Senior Star —Columbus, OH
Answer and route calls with a friendly demeanor. A hospitality pro who knows how to create a welcoming atmosphere. Ensure building security and resident safety.
From $16.50 an hour
Quick Apply
14d

Show more jobs in cities nearby

I want to receive the latest job alert for senior customer service in winder, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service jobs near winder, ga

Senior Customer Service Supervisor jobs in Illinois

Uc Davis Health Supervisor jobs in Sacramento, CA

Senior Customer Service Supervisor jobs in Anderson, IN

Senior Customer Service Supervisor jobs in Auburn Hills, MI

Work From Home Customer Service jobs in South Carolina

Overnight Customer Service Remote jobs in Nashville, TN

Senior Customer Service Supervisor jobs in Jersey City, NJ

Senior Customer Service Supervisor

Cargill -
Gainesville, GA

Apply Now

Job Details

2 days ago

Benefits

Health insurance

Qualifications

Managing teams in a customer support role
Team leadership

Full Job Description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Senior Customer Service Supervisor will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run analytics for routine operations in the order management process. In this role, you will drive customer focus and achievement of the company sales and revenue objectives by delivering exceptional customer service within our sweetners business.

Key Accountabilities

Manage a team of customer facing or customer enabling customer service representatives working with complex standard service level two or three customers and drive delivery of exceptional customer service.
Conduct performance management, talent development, succession planning and engagement.
Assist in development and maintenance of strong, collaborative customer relationships through proactive engagement on complex customer issues, where escalation will likely be required.
Analyze customer service issues and drive service level improvements through data analysis and insights and conduct root cause analysis on complex, repetitive and common issues the reoccur across more junior team members.
Collaborate on customer experience improvement areas with team members and customers to improve established practices and policies.
Influence team to make better decisions to drive revenue growth and customer experience.
Drive change and continuous improvement throughout the customer service organization.
Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
Other duties as assigned

#LI-KP1

Qualifications

Minimum Qualifications

Customer Service leadership experience
Minimum of four years of related work experience

Preferred Qualifications

Two years of supervisory experience
Salesforce or SAP experience
Food or manufacturing industry customer service experience

Additional Details

Location: IA-Eddiyville, IA-Cedar Rapids, GA-Gainesville, or KS-Wichita; Relocation assistance is not provided for this role.
There are also some events that might need to work on the weekends and on-call.
The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet

Apply Now

Refine Your Search

senior customer service jobs in winder, ga

Senior Customer Service Supervisor

Sr. Technical Services Representative

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for senior customer service in winder, ga

Explore jobs in more locations

Job Purpose and Impact

Key Accountabilities

Qualifications

Minimum Qualifications

Preferred Qualifications

Additional Details

Job Seeker Tools

Employer Tools

Browse

Stay Connected