Description:
Job Summary: The Cardiology Clinic Manager will manage all aspects of the clinic and reports to the Director of Clinic Operations. The Cardiology Clinic Manager is responsible for managing personnel, supplies, and equipment in the clinics and for promoting teamwork among co-workers and other departments. Responsible for hiring staff, evaluations and corrective actions. Ensures that clinics are always prepared for state surveys, and follow all policies and procedures.
Standards of Behavior
William Newton Hospital’s Standards of Behavior allow a mechanism for holding each employee accountable and encourages us to "raise the bar".
All employees are expected to familiarize themselves with the Standards and practice them daily.
i - Integrity
We act with unwavering moral principle,
transparency, and sincerity in every
interaction.
P - Patient-Centered
We meet patients where they are, ensuring
the are active participants in their care
journey. We prioritize the patient's physical
and emotional well-being over all else.
A - Accountability
We own our actions. We set clear
expectations and hold all team members to
the same high standards.
C - Compassion
We treat every patient, family member, and
colleague with kindness, empathy, and
dignity.
E - Excellence
We approach every task, large or small, with
enthusiasm. We continually pursue mastery
and best practices in our field.
Job Duties and Responsibilities:
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Demonstrates initiative, creativity, motivation, flexibility and positive interpersonal relations.
- Coordinates practitioner’s schedules to ensure all clinics are covered appropriately.
- Attempts to address patient concerns and problems at the point they are identified or as soon as possible.
- Demonstrates tact and diplomacy when setting patient accounts and responding to physicians’ requests to discount patient bills; follows established facility guidelines.
- Credentials practitioners to become providers for appropriate insurance companies.
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Prepares, organizes and conducts monthly rural health clinic staff meetings.
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Promotes good staffing practices by maximizing the utilization of human resources; forecasts and anticipates the personnel needs of the Department with regard to fluctuations in the projected workload; holds staffing at a functional minimum; effectively employs part-time help.
- Organizes the Department in a manner that is consistently responsible to patient/customer needs.
- Consistently demonstrates good organizational skills in the routine accumulation of statistical information and reports it to the Chief Financial Officer (CFO) in an accurate and timely manner.
- Balances and prepares the bank deposits on a daily basis.
- Opens and distributes all mail from all clinics.
- Effectively maintains all required records for the Department; demonstrates good organizational skills.
- Continually works toward establishing an environment within the department which reduces the “paper shuffle” through increased use of computer technology and more effective methods of activity consolidation.
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Demonstrates the ability to devise more efficient methods and systems for getting the work done in the Department; reduces the use of time and effort to an effective minimum; institutes change in techniques and procedures as necessary.
Requirements:
Professional Requirements:
- Adheres to dress code standards; appearance is neat and clean.
- Completes annual educational requirements.
- Maintains regulatory requirements, including all state, federal and CMS regulations.
- Maintains and ensures patient confidentiality at all times.
- Reports to work on time and as scheduled.
- Wears identification while on duty.
- Attends annual Hospital Review and Department in-services as scheduled.
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Actively participates in the Department’s Continuous Quality Improvement (CQI) activities, attend committee and management meetings, as appropriate.
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Ensures confidentiality of patient’s records.
- Communicates the mission, ethics and goals of the Hospital, as well as the
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focus statement of the Department.
- Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
- Represents the organization in a positive and professional manner.
- Ensures compliance with policies and procedures regarding department
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operations, fire, safety and infection control.
- Complies with all organizational policies regarding ethical business practices.
Regulatory Requirements:
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High School diploma or GED.
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College degree preferred but not required.
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At least Five years of previous hospital/clinic experience in all aspects of business office functions.
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Ability to work with patients, guests, employees and physicians in a professional manner.
