Make an Impact Through Training!
Training is more than checking a box—it helps our employees feel confident, prepared, and successful in their work. As our Training Coordinator/Facilitator, you’ll have the opportunity to directly influence employee development and help ensure that the people we support receive the highest quality services possible.
In this position, you will coordinate, develop, and deliver training programs. You’ll work closely with programs and staff to identify training needs, coordinate required certifications and courses, facilitate engaging training sessions, and ensure training requirements are completed and documented.
This is a great opportunity for someone who enjoys working with people, presenting information, staying organized, and finding creative ways to make learning meaningful and effective.
What You'll Do:
- Provide engaging in-person training for new hires and current employees to gain and maintain DSP certification including MANDT, CPR/First Aid, and other required topics.
- Schedule live training sessions and assign online coursework to ensure employees meet DHHS, OADS, and SKILLS training requirements.
- Schedule external training with CRMA providers and facilitate training with SKILLS’ RN Consultant.
- Serve as the SKILLS subject matter expert for the College of Direct Support and Relias learning management systems.
- Stay current on changes to regulatory and training requirements and communicate those changes appropriately.
- Develop and update training materials and curriculum to reflect current best practices.
- Communicate training schedules, expectations, and objectives clearly and in a timely manner.
- Track employee attendance, training completion, certifications, and recertification dates in the Paylocity system.
- Proactively schedule employees for required recertification before certifications expire.
- Create certificates of completion and provide documentation to employees and Human Resources.
- Gather feedback through surveys, interviews, and evaluations to assess the effectiveness of training.
- Monitor training needs and make recommendations.
- Identify opportunities for additional training and professional development for SKILLS employees.
- Maintain the Training Room calendar and help coordinate training logistics.
We're Looking For Someone Who Is:
- Highly organized and detail-oriented, with strong follow-through.
- An excellent communicator who can present information clearly and confidently.
- Engaging and approachable and able to connect with people with different learning styles and levels of experience.
- Comfortable working independently while also collaborating with employees, supervisors, and leadership.
- Tech-savvy and comfortable learning and working with multiple computer systems and software programs.
- Able to maintain confidentiality and handle sensitive information professionally.
- Positive, dependable, and committed to providing excellent service to employees.
- Comfortable developing, adapting, and evaluating training materials and curriculum.
Required Qualifications
- High school diploma or equivalent.
- Three to five years of experience in training, facilitation, education, human services, employee development, or a related field.
- Experience delivering presentations, teaching others, facilitating groups, or developing training materials may be considered in place of formal training experience.
- Strong administrative, organizational, interpersonal, and communication skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Strong proficiency with a variety of computer programs and technology.
- Experience with data management, data mining, and/or analytics.
- Ability to become certified to teach Adult CPR/First Aid and MANDT.
- Ability to develop and revise training curriculum to support best practices.
- Ability to present learning materials and evaluate learner competency.
- Positive work ethic and strong follow-through.
- Willingness to complete required criminal, Adult and Child Protective Services, reference, and other background checks.
Preferred Qualifications
- Current DSP, Adult CPR/First Aid, and MANDT certifications.
- Experience working in the intellectual and developmental disabilities field.
- Experience with Paylocity, College of Direct Support/Elsevier and/or Relias.
Why This Position Matters
If you’re someone who loves helping people learn and thrives in keeping things organized, we’d love to hear from you!
Pay Range: $19.27 - $27.37
SKILLS, Inc., is an equal opportunity employer and prohibits discrimination against otherwise qualified applicants on the basis of the individual's status in a protected class. Protected classes include race, color, religion, sex, age, national origin, genetic information, legally recognized disability, military services or veteran status, creed, gender identity, sexual orientation, pregnancy, marital or civil union status, citizenship, ancestry, ethnic heritage, or any other status protected under local, state, or federal laws.
Pay: $19.27 - $27.37 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you possess a strong proficiency with a variety of computer programs and technology?
- Do you have 3-5 years of experience in training, facilitation, education, human services, employee development, or a related field?
- Do you have experience delivering presentations, teaching others, facilitating groups, or developing training materials?
Education:
- High school or equivalent (Required)
Work Location: In person
