Top 253 Analyst Jobs in Winston Salem Nc

Service Desk Analyst II - 2nd Shift
HCTec —Winston-Salem, NC
- Part-time
- Customer service
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Fraud Analyst
Allegacy Federal Credit Union —Winston-Salem, NC
- Research
- Mid-level
- 3 years
Quality Control Analytical Laboratory Analyst
Procter & Gamble —Greensboro, NC
- $29.14 an hour
- Full-time
- Mid-level
- Manufacturing
- Associate's degree
Application Analyst Intermediate - Healthy Planet
Cone Health —Greensboro, NC
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Business Analyst
Legna Software —Winston-Salem, NC
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
Associate, Project Administrative Analyst
Hanesbrands —Winston-Salem, NC
- Full-time
- Marketing
- Merchandising
- Bachelor's degree
Quick Apply
IT Analyst I
Cambrex —High Point, NC
- Full-time
- Computer science
- Azure
- Computer Science
Product Operations Analyst (Data & Insights)
Inmar —Winston-Salem, NC
- $58,762.13 - $97,936.88 a year
- Full-time
- Computer Science
- Mid-level
- SQL
- Health savings account
- Paid holidays
Accounts Payable Analyst
Entrematic (Amarr) —Winston-Salem, NC
- Microsoft Word
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Business Analyst, Strategic Finance & Enterprise Analytics
Better Impact —Winston-Salem, NC
- Full-time
- Remote
- SQL
- Analysis skills
- QuickBooks
- Paid parental leave
- Paid holidays
Quick Apply
Application Analyst Intermediate - Epic - Orders
Cone Health —Greensboro, NC
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Information Technology Analyst - Utilities Network/Operations Technology
City of Winston-Salem, NC —Winston-Salem, NC
- $83,177 a year
- Full-time
- Computer science
- Computer Science
- System design
- Wellness program
- Paid jury duty
10d
Supply Chain Analyst
Culp, Inc. —High Point, NC
- Bachelor of Science
- Mid-level
- Analysis skills
Quick Apply
Salesforce Application Analyst Lead
Cone Health —Greensboro, NC
- Full-time
- Remote
- Salesforce
- Bachelor's degree
- Experience equivalent to degree accepted
Senior Application Development Analyst
Ralph Lauren —Kernersville, NC
- Weekends as needed
- Office
- Organizational skills
- Senior level
Analyst Customer Development II
Hanesbrands —Winston-Salem, NC
- Full-time
- Mid-level
- 3 years
- Master's degree
Quick Apply
7d
Application Analyst Intermediate - EPIC Ambulatory
Cone Health —Greensboro, NC
- Part-time
- Hybrid work
- Clinic experience
- Mid-level
- Bachelor's degree
Salesforce Application Analyst Sr
Cone Health —Greensboro, NC
- Full-time
- Remote
- Salesforce
- Bachelor's degree
- Senior level
Business Analyst for Enrollment Management
The University of North Carolina Greensboro —Greensboro, NC
- Full-time
- Microsoft Excel
- Mid-level
- Office

I want to receive the latest job alert for analyst in winston salem nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

analyst jobs near winston salem nc

Service Desk Analyst II - 2nd Shift

HCTec -
Winston-Salem, NC

Quick Apply

Job Details

Part-time | Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Customer service
Employee relationship building
Windows
High school diploma or GED
Driver's License
Desktop applications
Telecommunications headsets
Cross-functional collaboration
Grammar Experience
Citrix
Help desk
Mobile devices

Full Job Description

POSITION SUMMARY:

The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic remote support from our 24/7 call center environment. In addition, this role will be responsible for technical support to patients, physicians, and hospital staff for related hospital applications through a variety of support channels. Customer Service and communication skills are a must and critical to the success of this role. This candidate will be expected to be able to work both independently and as part of a team and be able to adapt to new technologies and environments.

ESSENTIAL FUNCTIONS:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Take phone calls as directed/needed for client SLA's

Interact with customers to provide and process information in response to inquiries, concerns, and requests

Gather customer’s information and determine the issue by evaluating and analyzing the symptoms

Deliver service and support to end-users, including via remote connection or over the Internet

Research required information using available resources

Follow standard processes and procedures

Accurately process and record call transactions using a computer and designated tracking software

Organize ideas and communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers where necessary

Stay current with system information, changes and updates

Identifies troubleshooting techniques/steps; Document all case information and updates as information becomes available via Healthy IT ticketing system

Follows proper escalation procedures as defined by management

Ensure customers receive prompt, accurate and courteous service

Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills and/or abilities required.

High School Diploma, GED, or equivalent required; completion of two-year community college/vocational/technical school in a relevant field preferred

Customer service support experience in a call center environment via multiple channels (phone/chat/email) or technical support and/or troubleshooting experience

Current valid State Drivers’ License

Proper phone etiquette and effective listening skills

Ability to speak and write clearly and accurately with demonstrated proficiency in typing and grammar

Knowledge of customer service principles and practices

Medical/clinical terminology is preferred, but not required

Must be able to sit for long periods of time

Position requires use of headset/microphone

Experience supporting software computer applications and equipment from a helpdesk environment

Experience maintaining, and troubleshooting all versions of Microsoft Windows operating system

Experience with mobile device support (iPhone, Android, Windows Mobile)

Must be a team player and build good working relationships across all functions

Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high energy environment with a proactive focus

Need to be flexible, adaptable, and possess creative problem-solving skills

INDCORP

Job Types: Full-time, Part-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

analyst jobs in winston salem nc

Service Desk Analyst II - 2nd Shift

Service Desk Analyst

Fraud Analyst

Quality Control Analytical Laboratory Analyst

Application Analyst Intermediate - Healthy Planet

Business Analyst

Associate, Project Administrative Analyst

IT Analyst I

Product Operations Analyst (Data & Insights)

Accounts Payable Analyst

Business Analyst, Strategic Finance & Enterprise Analytics

Application Analyst Intermediate - Epic - Orders

Information Technology Analyst - Utilities Network/Operations Technology

Supply Chain Analyst

Salesforce Application Analyst Lead

Senior Application Development Analyst

Analyst Customer Development II

Application Analyst Intermediate - EPIC Ambulatory

Salesforce Application Analyst Sr

Business Analyst for Enrollment Management

I want to receive the latest job alert for analyst in winston salem nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected