Top 71 Reservations Jobs in Winter Haven, Fl

Guest Service Representative
Home2 Suites Winter Haven —Winter Haven, FL
- $15 an hour
- Weekends as needed
- Hotel
- Typing
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
7d
HOTEL FRONT DESK- NIGHTS PT
Merlin Entertainments —Winter Haven, FL
- $15.25 an hour
- Part-time
- English
- High school diploma or GED
- Experience equivalent to degree accepted
4d
Host / Hostess
Applebee's —Winter Haven, FL
- 18 years or older
- US work authorization
- Fair chance
Quick Apply
Clubhouse Attendant
Troon —Eagle Lake, FL
- $20 an hour
- Entry level
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Server Assistant
Ruby Tuesday —Winter Haven, FL
- Weekends as needed
- Ability to walk for extended periods
- No experience needed
- Ability to lift 50 pounds
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Experienced Front Desk Associate
Howard Johnson Inn —Winter Haven, FL
- $14 - $15 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
Quick Apply
11d
Night Auditor - Hotel Front Desk
Murphco of FL —Winter Haven, FL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Host
Red Lobster —Winter Haven, FL
- Part-time
- Casual dining restaurant
- US work authorization
- Entry level
- Disability insurance
- Health insurance
SENIOR VIP HOST
Merlin Entertainments —Winter Haven, FL
- $16 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
5d
Hostess - Host
Mellow Mushroom Lakeland —Lakeland, FL
- Weekends as needed
- Restaurant
- Communication skills
- Entry level
- Flexible schedule
Hostess Cashier
mikado sushi —Davenport, FL
- $14 - $18 an hour
- Part-time
- In-person
- Restaurant
- Restaurant experience
- Employee discount
- Flexible schedule
Quick Apply
Front Office Agent
Kompose Boutique Resort at Theme Parks —Kissimmee, FL
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Westgate Resorts —Kissimmee, FL
- $16.50 an hour
- Overtime
- Background check
- Pass drug screening
- US work authorization
- Paid holidays
- Health insurance
9d
Guest Services Agent - Flexible Shift (FT)
Reunion Resort and Golf Club —Kissimmee, FL
- $16 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Opportunities for advancement
Quick Apply
3d
Host-Togo
Ford's Garage —Kissimmee, FL
- $15 - $17 an hour
- Full-time
- English
- Ability to lift 50 pounds
- Reliable transportation
- Health insurance
- Employee discount
Quick Apply
Host/Hostess | Seasonal Part-Time
Omni Hotels & Resorts —Champions Gate, FL
- Weekends as needed
- 18 years or older
- Restaurant
- Communication skills
Quick Apply
Host
Red Robin International, Inc. —Davenport, FL
- $14.00 - $16.90 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- 21 years or older
- Employee stock purchase plan
- Health insurance
Quick Apply
Night Audit Clerk
Vacatia —Kissimmee, FL
- $18 an hour
- Weekends as needed
- Mid-level
- Communication skills
Quick Apply
Guest Services Coordinator
Sun, Inc. —Davenport, FL
- $16 an hour
- Full-time
- Computer literacy
- Mid-level
- Administrative experience
- Paid jury duty
- Paid parental leave
CUSTOMER SERVICE REPRESENTIVE-FULL TIME
Aero Centers —Lakeland, FL
- $17.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening

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reservations jobs near winter haven, fl

Guest Service Representative

Home2 Suites Winter Haven
Winter Haven, FL

Quick Apply

Job Details

Full-time
$15 an hour
7 days ago

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Payment Processing Systems
Typing

Full Job Description

Embark on a great career path in Hospitality!

Perks

Hilton Team Member Benefits, PTO, Employee Benefits

As a Guest Service Representative, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

Job Responsibilities:

Process guest check-ins and check-outs, including confirming reservations, assigning rooms, issuing and activating room keys, and reviewing charges.
Create, modify, and confirm guest reservations accurately.
Set wake-up calls promptly and courteously.
Answer incoming phone calls within three rings, providing prompt and professional assistance.
Complete all shift checklist tasks and required shift reports.
Provide personalized service by responding to guest inquiries and concerns with professionalism and a focus on satisfaction.
Conduct courtesy call-backs to guests after check-in to ensure their needs are met.
Serve as a local expert by offering recommendations on shopping, dining, entertainment, and directions.
Log and address guest comments or complaints to ensure all guests leave satisfied.
Maintain an accurate and detailed shift pass-on log to ensure clear communication between shifts.
Notify housekeeping of room status updates such as departures and early check-ins.
Create and log maintenance work orders using the hotel’s work order tracking system.
Keep the front desk, lobby, and immediate public areas clean, organized, and welcoming at all times.
Greet every guest you encounter during your shift with a warm and friendly smile.
Maintain a professional appearance in accordance with uniform and grooming standards.
Follow all hotel procedures for handling lost and found items.
Ensure guest and associate safety by adhering to key security, emergency protocols, and confidentiality standards.
Comply with all company safety guidelines; report any accidents, injuries, or unsafe conditions to management immediately.
Complete all required safety training and certifications.
Must maintain a professional appearance inaccordance with company standards.
Additional responsibilities may be assigned as needed to meet evolving business demands.

Job Qualifications:

Minimum of 1 year of experience in customer service, preferably in a hotel or hospitality setting.
Excellentverbal and written communication skills with a professional and friendly demeanor.
Proficient in computer and keyboard use, including familiarity with standard office software and reservation systems.
Strong ability to multi-task and manage shifting priorities in a fast-paced, guest-facing environment.
Able to make sound decisions using good judgment and in accordance with company policies and procedures.
Highly reliable, punctual, and team-oriented, with a positive attitude and commitment to guest satisfaction.
Ability to work a flexible schedule, including weekends and holidays, based on hotel needs.

Physical Demands:

Must be able to occasionally lift or carry items up to 25 pounds.
Requires frequent and extended periods of standing, walking, bending, stretching, pushing, pulling, and twisting throughout the shift.
Must have manual dexterity to operate phones, computers, tablets, payment systems, and other front desk equipment.
Ability to multi-task efficiently, including switching between guest interactions, phone calls, and administrative tasks.
Must be able to work independently for extended periods, including low-traffic shifts when management may not be present.
Ability to perform in a fast-paced and high-pressure environment while maintaining composure and professionalism.

As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.

Comprehensive Benefits Package for Full-Time Employees

Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
Comprehensive health, dental, and vision insurance, plus disability and life coverage
401(k) with employer match
Exclusive global hotel discounts
Career growth opportunities across our hotel portfolio
Additional perks including paid volunteer time and lifestyle discount

Quick Apply

Refine Your Search

reservations jobs in winter haven, fl

Guest Service Representative

HOTEL FRONT DESK- NIGHTS PT

Host / Hostess

Clubhouse Attendant

Server Assistant

Experienced Front Desk Associate

Night Auditor - Hotel Front Desk

Host

SENIOR VIP HOST

Hostess - Host

Hostess Cashier

Front Office Agent

Front Desk Agent

Guest Services Agent - Flexible Shift (FT)

Host-Togo

Host/Hostess | Seasonal Part-Time

Host

Night Audit Clerk

Guest Services Coordinator

CUSTOMER SERVICE REPRESENTIVE-FULL TIME

I want to receive the latest job alert for reservations in winter haven, fl

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Embark on a great career path in Hospitality!

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Comprehensive Benefits Package for Full-Time Employees

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