Top 34 Help desk Jobs in Winter Haven Fl

IT Support Specialist
good2grow Bottling —Auburndale, FL
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
12h
Service Desk Technician II
South State Bank —Winter Haven, FL
- $49,863 - $79,653 a year
- Full-time
- Computer literacy
- Data analysis skills
- English
- On-the-job training
6d
Tier 2 Technician
IT Voice —Lakeland, FL
- $50,000 - $600,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Health insurance
Quick Apply
12d
IT Support Technician
Adena Corporation —Lakeland, FL
- Email
- In person
- Computer science
- Computer Science
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
6d
IT Operations Specialist
Exxact Express —Lakeland, FL
- Full-time
- Mid-level
- In-person
- 1 year
Quick Apply
IT Support Specialist
Reunion Resort and Golf Club —Kissimmee, FL
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
- Opportunities for advancement
Quick Apply
7d
Analista de Suporte
LUZA Group —Lake Wales, FL
Training Analyst I - Tampa
AdventHealth Medical Group West Florida —Davenport, FL
- $47,968.26 - $89,213.41 a year
- Weekends as needed
- Background check
- Writing skills
- Driver's License
- Paid parental leave
- Disability insurance
IT Support Specialist
CSX Cloud LLC —Celebration, FL
- $15 - $25 an hour
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Student Worker - IT
Florida Polytechnic University —Lakeland, FL
- $14.25 an hour
- Part-time
- Background check
- Computer Science
- High school diploma or GED
7d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lakeland, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Technology Specialist
MI ESCUELA MONTESSORI INC —Lakeland, FL
- $28,000 - $35,000 a year
- Classroom
- Spanish
- Google Workspace
Quick Apply
Technical Services Specialist – Automotive Aftermarket Product Support
ITW Car Care —Lakeland, FL
- Full-time
- ASE Certification
- 5 years
- Organizational skills
Crown and Bridge Technician
Prodirect Dental Lab —United States
- From $50,000 a year
- Full-time
- Background check
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
11d

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Service Desk Technician II
South State Bank —Winter Haven, FL
Field incoming requests to the Service Desk via telephone, e-mail and chat to ensure courteous, timely and effective resolution of end user issues.
$49,863 - $79,653 a year
6d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
MEDICAL TECHNOLOGIST - Clinical Applications Support (Medical Device)
ilocatum —Columbus, OH
Bachelor's degree in Medical Technology or a related field. Prior experience providing clinical applications or technical support in a lab instrumentation or…
$75,000 - $90,000 a year
Quick Apply
6d

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IT Support Specialist

good2grow Bottling
Auburndale, FL

Quick Apply

Job Details

Full-time
12 hours ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Mid-level

Full Job Description

Position Summary

The IT Support Specialist is the first point of contact for technology support across good2grow's Auburndale Bottling Plant and Warehouse. This role owns the inbound help desk queue and handles day-to-day support for Windows 11, Microsoft 365, and the applications people rely on. It also manages the device and asset lifecycle, supports plant and facility technology, administers Active Directory and Microsoft 365 accounts and access, and supports food safety and FSSC 22000 compliance activities.

Key Skills Required

Accountability: Takes personal responsibility for the quality and timeliness of work.
Ethics & Integrity: Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
Initiative: Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations.
Teamwork: Promotes cooperation and commitment within a team to achieve goals and deliverables.

Primary Responsibilities and Essential Functions:

Front line for all help desk requests by ticket, phone, Teams, or walk-up
Troubleshoot Windows 11, Microsoft 365, and line-of-business applications
Support printing, Intune devices, VPN, telephony, network, and security triage
Own the inbound queue — categorize and prioritize every request
Resolve what is in scope; escalate the rest with complete detail
Meet published response and resolution targets; maintain how-to guides
Order, receive, deploy, configure, and retire workstations and mobile devices
Maintain asset records so inventory, warranty, and license data stay accurate
Open manufacturer warranty cases and see repairs through to closure
Support shop floor kiosks, label printers, and barcode scanners
Administer access control and video — badging, credentials, doors, cameras
Install and administer conference room AV, digital signage, and paging
Active Directory password resets, unlocks, and account lifecycle changes
Manage file share permissions and security group membership
Document access changes for audit and compliance

Key Performance Indicators:

Ticket quality — accurate categorization, documentation, and routing
End user satisfaction — survey results and feedback on closed tickets
Asset inventory accuracy — physical asset reconciles to the recorded inventory

Travel:

Travel between the Auburndale and Winter Haven facilities a few times a month, periodically transporting IT equipment such as monitors and boxed hardware by personal vehicle.
Mileage reimbursed at the current IRS standard rate
No overnight or out-of-region travel required

Education/Experience

Required:

High School diploma or GED required
Working knowledge of Windows 11 and Microsoft Office in a business environment
Basic understanding of networking and the tools used to troubleshoot connectivity issues, and comfortable working inside a PC or laptop for basic component replacement
Valid driver's license, clean driving record, and reliable transportation
Authorized to work in the United States without current or future visa sponsorship, and able to pass a background check and drug screening

Preferred:

College-level coursework in a computer related field, or a CompTIA A+, MS-900, or similar certification (or progress toward one)
Experience with any of the tools in use here — NinjaOne, Freshservice, PaperCut print management, Avigilon Alta Access and Alta Video (formerly Openpath), or Active Directory and Microsoft 365 administration
Manufacturing, warehouse, or plant environment experience
Basic PowerShell familiarity

About Us

good2grow® is a children’s beverage company headquartered in Atlanta, Georgia. Our mission is to use fun to help kids consume healthier products. And our commitment to this mission has made us a high-growth innovative beverage company, with a large, diverse, and ever-growing set of retail partners. We create better-for-you drinks that give both parents and kids a smile by combining great taste with tons of fun. We partner with some of the biggest names in entertainment including Disney, Universal Studios, Nickelodeon, Hasbro and so many more to top our products with 100s of all of their favorite characters. Our line of products includes snacks, juices, and flavored waters, so there’s something to make everybody smile.

Why join us?

good2grow Bottling offers a competitive benefits package, including Medical, Dental, Vision, 401(k) with company match, Health Savings Account, Flexible Spending Account, Long Term Disability, Life Insurance, 12 Paid Holidays, paid time off and sick time. We value our employees’ experience and the community around us. At good2grow®, you will be consistently challenged, and your opportunities will only be limited by your ambition!

Our Culture

Not only are our products fun, so is our organization! We are visionaries with a growth mindset, built on trust, integrity, and collaboration. Our goal is for every employee to feel empowered, valued, and part of the good2grow family. Our organization is dedicated to leveraging technology to make our work more efficient and to keep our workforce connected. We place value on hard work and pride by encouraging a culture that understands the importance of each individual’s unique contributions.

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Refine Your Search

help desk jobs in winter haven fl

IT Support Specialist

Service Desk Technician II

Tier 2 Technician

IT Support Technician

IT Operations Specialist

IT Support Specialist

Analista de Suporte

Training Analyst I - Tampa

IT Support Specialist

Student Worker - IT

Seasonal, Operations Technical Specialist (Part Time)

Technology Specialist

Technical Services Specialist – Automotive Aftermarket Product Support

Crown and Bridge Technician

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