Top 9 Senior desktop support Jobs in Wisconsin

IT Technical Support Engineer Senior
Advocate Aurora Health —Milwaukee, WI
- $47.50 - $71.25 an hour
- Full-time
- 5 years
- Office
- Bachelor's degree
Sr. Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $53,900 - $67,400 a year
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Support - Product Support Specialist
Aline —Wisconsin
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
Help Desk Engineer
Heritage Senior Living —West Allis, WI
- 8 hour shift
- Ability to walk for extended periods
- Research
- Mid-level
Quick Apply
Senior Level 3 Technician
Datum Consulting —Milwaukee, WI
- $72,000 - $80,000 a year
- Full-time
- Windows
- Driving
- In-person
- Health insurance
Quick Apply
Senior Data Center Technician
Microsoft —Mt Pleasant, WI
- $34.13 - $63.61 an hour
- Weekends as needed
- Background check
- Computer science
- High school diploma or GED
- On-the-job training
2d
Client Care Associate
FOREVER INC. —Hobart, WI
- $17 an hour
- Weekends as needed
- Mid-level
- 3 years
- Continuous improvement
- Opportunities for advancement
Quick Apply
Senior Trainer DC
AHU Technologies Inc —United States
- $70 an hour
- Full-time
- Remote
- System design
- Mid-level
- Bachelor's degree
Quick Apply
Senior Trainer
AHU Technologies Inc —United States
- $0.68 - $0.75 an hour
- Full-time
- Remote
- Microsoft Outlook
- 8 years
- Analysis skills
Quick Apply

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IT Customer Service Manager
State of Wisconsin - Health Services —Wisconsin
Experience creating and maintaining technical procedures and process documentation for use by either technical or non-technical audiences.
$43.50 - $49.00 an hour
6d
Information Technology Specialist-Bellin College
Bellin Health —Green Bay, WI
Education - Licensures: Associate degree in an information technology related field or high school graduate with equivalent five years training and experience…

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Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
Experience performing inventory audits, user audits, or software license reviews. CompTIA A+ or equivalent technical certification.
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Senior Training & User Experience (UX) Specialist
Atash Enterprises LLC —Columbus, OH
Web design, user interfaces and user experience; and tools including HTML and image editing. This position requires a unique combination of technical skills and…
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senior desktop support jobs near wisconsin

IT Technical Support Engineer Senior

Advocate Aurora Health -
Milwaukee, WI

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Job Details

Full-time
$47.50 - $71.25 an hour

Qualifications

Application Integration
Systems integration
Software engineering
Database systems
Operating systems
Application systems
IT user and group management
GPO
Tooling
Equipment installation
Software implementation
Application deployment
Software installation
System design for system development
Scripting
Productivity software
DevOps automation
Desktop administration
Project planning phase

Full Job Description

Major Responsibilities:

Enforces, applies architecture standards/governance, provides input to corporate policies. Collaborates with multi-disciplinary teams to mitigate risks. Consultants to improve work processes, address information system or operational inefficiencies. Implements existing device security standards. Provides senior-level consulting to end-users for solution requirements. Escalates for complex device or application selection. Oversees adherence to change control processes, provides guidance/oversight to team members, representative to enterprise change control, documents architecture/design. Facilitates proactive communication amongst technical teams.
Responsible for all end-point devices, including desktop, mobile, and print. Monitors/analyzes environment to prevent issues. Employs tools, rounding, or observation to find improvement opportunities. Analyzes data to identify systemic issues/risks to prevent incidents. In collaboration with engineering, develops/executes corrective action plans. Provides guidance to technicians as it relates to deployment of software using defined processes and is a resource for technical teams to address technical environment deficiencies. Acts as highest-level within support services to escalate troubleshooting for the most technically complex, complicated, challenging issues. Ensures fleet management is documented.
Responsible for all aspects of technical operations. Creates/executes coding/scripting to achieve operational imperatives. Employs best practice in development operations. Provides consultation across enterprise environment. Documents coding/scripting and process re-engineering. Ensures incidents/service requests are resolved within service level objectives. Analyzes performance metrics to improve cost/service efficiency. Provides direct feedback for team performance, standards compliance, and technical proficiency. Effectively communicates with senior leadership and end users to instill confidence in strategy and execution.
Serves as technical subject matter expert (SME) for site/regional projects of varying size and complexity. Develops/executes project plans and coordinates team member activities. Coordinates and provides guidance to project team meetings and communicates project status to all stakeholders. Escalates issues as required. Serves as the highest technical matrix resource within Support Services for activities/reviews that require support or resources from other teams including technical team, networking, security and vendor. Ensures project documentation is completed.
Manages escalation process of the most technically complex issues. Provides subject matter expertise on software deployment, information security management, operations oversight, environment testing, procedure management, standards, and compliance. Interacts regularly with site service line and operational leaders to collect and understand new business needs, relevant issues or adoption barriers. Locates existing solutions or works with engineering to develop new technology to solve issues.
Serves as a technical expert across HIT Support Services in the technical review process. Defines and oversees management of site-based activities in information security/availability, testing, procedure management, compliance, and fiscal responsibility. Site representative on system-wide enterprise technical oversight committees. Collaborates with core technology owners to enhance and measure adoption/optimization goals.
Ensures core application and local site technology training is available and team members maintain competency. Maintains a culture that requires staff to continuously discover and learn new technology and advancements. Coordinates and guides staff on-boarding process to ensure new team members become immediately productive.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Bachelor's Degree (or equivalent knowledge) in Information Technology or related field.

Experience Required:

Typically requires 5 years of experience in a complex information technology environment that includes experience with system design, installation, and support.

Knowledge, Skills & Abilities Required:

Understands complex requirements and solutions that integrate multi-platform applications.
Excellent communication and customer service skills.
Knowledge of a variety of hardware platforms, architecture, and operating systems.
Excellent skills in project planning and management.
Automated software deployment and device management tools.
Application programming and/or scripting, DevOps best practices, database administration.
Active Directory experience that includes group policy creation and administration, user and device management.
Microsoft Office productivity platforms.

Physical Requirements and Working Conditions:

Position requires travel which may result in exposure to road and weather hazards.
Exposed to normal office environment.
Operates all equipment necessary to perform the job.
24 hour/7 day on call support required.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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Refine Your Search

senior desktop support jobs in wisconsin

IT Technical Support Engineer Senior

Sr. Desktop Support Technician

Support - Product Support Specialist

Help Desk Engineer

Senior Level 3 Technician

Senior Data Center Technician

Client Care Associate

Senior Trainer DC

Senior Trainer

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