The County of Yolo is recruiting to fill one (1) regular, full-time position in the class of Administrative Clerk II at the Behavioral Health and Veterans Services Branch within the Health and Human Services Agency (HHSA). Successful candidates will be placed on an eligible list that will be utilized to fill this vacancy as well as future positions within the County as they arise.
Typing certificates MUST be attached to applications at the time of filing. You can find details of typing certificate requirements in the APPLICATION AND SELECTION PROCESS section.
The Program
HHSA Behavioral Health supports high-risk clients requiring intensive follow-up to reduce psychiatric decompensation, emergency department utilization, psychiatric hospitalization, incarceration, and loss to follow-up.
The Position
The Administrative Clerk II plays an essential role in supporting continuity of psychiatric treatment, processing referrals, scheduling appointments, and ensuring clients are connected to necessary services. This position will be assigned to work in multiple offices throughout each week, and provide front desk coverage in our three locations as needed (Woodland, West Sacramento and Davis). Daily functions include interacting with the public, document management within client records, and heavy call volume on a multi-line phone system. Other functions may include collaborating with staff from other teams or agencies, assisting in processing referrals and records requests, and independent problem solving relating to clerical functions and client access to services. This position is public-facing and receives an additional 10% differential pay.
Ideal Candidate Characteristics
The ideal candidate is proficient in providing customer service and engaging in collaborative work processes. They are able to work in multiple locations throughout the week, sometimes with short notice, and have an ability to independently problem solve without immediate supervision. They will adhere to all relevant regulations and policies and procedures.
HOW TO APPLY
Interested applicants should submit an online County of Yolo Employment Application, completed supplemental questionnaire, and verification of education beyond high school graduation by the closing date. For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement.
Definition
Under general supervision, to perform the daily administrative clerical and basic accounting functions of more than average difficulty within a county department and to do related work which pertains to this class specification.
Distinguishing Characteristics
This is the full journey level classification in the Administrative Clerk series. Incumbents in this class are distinguished from those in the Administrative Clerk I class by the assignment of duties and responsibilities requiring a working knowledge of the subject matter and clerical procedures pertaining to the department or section in which they are assigned. An Administrative Clerk II is expected to solve independently a variety of problems relating to the clerical functions of the department without immediate supervision.
Experience: Two years of increasingly responsible clerical experience; one (1) year of full time business education beyond the high school level may be substituted for one year of the required experience.
Typing Speed: Ability to type no less than 35 words per minute.
Background Requirements
Incumbents in this class may have access to Federal Tax Information and are subject to confidentiality and safeguarding requirements of Internal Revenue Code 6103(p)(4). As such, an individual selected for this position is subject to a thorough background investigation as stipulated in Section 5.1.1 of Internal Revenue Service Publication 1075, which includes the following:
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Review of Federal Bureau of Investigation (FBI) fingerprint results;
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Check of local law enforcement agencies where the subject has lived, worked and/or attended school within the last five (5) years and, if applicable, of the appropriate agency for any identified arrests; and
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Verification of an employee's eligibility to work in the United States.
Background investigations are conducted upon hire and every ten (10) years of employment thereafter.
License: Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.
SELECTION PROCEDURE
The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.
Screening for Minimum Qualifications - First review will be completed on September 2, 2026
Screening for Best Qualified
Department Selection Interviews
Reference Checks
Conditional Job Offer, pending:
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Confirmed Job Offer
Screening for Best Qualified: The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.
TYPING CERTIFICATE INFORMATION
There are a variety of businesses and agencies where you can obtain a typing certificate. Most applicants get a certificate at a temporary employment agency. However, a typing certificate can also be obtained from the Health and Human Services Agency (HHSA) free of charge.
Location Information:
HHSA - Woodland One-Step Career Center
25 N. Cottonwood Street
Woodland, CA 95695
(530) 661-2641
HHSA - West Sacramento One-Step Career Center
500-A Jefferson Blvd., Suite 110
West Sacramento, CA 95605
Phone: (916) 375-6307
HHSA - Winters One-Stop Career Center
111 East Grant Avenue
Winters, CA 95694
Phone: (530) 406-4444
Online typing certificates are not accepted. In order for your typing certificate to be accepted, it must meet the following criteria:
- The test must be a minimum of three minutes long.
- The test must have been in the past 12 months of application. Typing certificates older than 12 months are not accepted.
- The certificate must include time limit of the test, gross words per minute, number of errors, date of test, and the signature of the person administering the test. The certificate must be on agency letterhead.
CONTACT INFORMATION
For questions about the position or about employment with the County, please contact Human Resources by e-mail at [email protected] or by phone at (530) 666-8055.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.
Yolo County, a place where YOU belong!
The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.
Come join us! This is where YOU belong.
