The 911 Public Safety Dispatcher Trainee position serves as an entry-level classification in which individuals are trained to operate a variety of emergency communications equipment and perform duties within the 911 Communications Center and Realtime Crime Center. Employees begin under close supervision and receive comprehensive on-the-job training in call taking, dispatching, alarm and camera monitoring, and the operation of technical systems. As trainees demonstrate increased competence, they are allowed greater independence and work under general supervision. To facilitate training, work assignments rotate frequently. Trainees are subject to daily observation reports (DOR) until they can successfully perform duties independently. This classification is differentiated from the 911 Public Safety Dispatcher, whose responsibilities include independently executing all dispatcher functions.
Upon successful completion of the P.O.S.T. Certified Basic Dispatcher Course, associated on-the-job training program and the twelve month probationary period, 911 Public Safety Dispatcher Trainees may be eligible for reclassification to the 911 Public Safety Dispatcher classification. The department will assess each trainee’s progress within the first twelve (12) months of employment to determine if promotional standards have been achieved. Trainees who do not meet performance expectations or fail to achieve reclassification within twelve (12) months will be subject to termination.
Apply By Date: August 14, 2026
Qualifications
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
-
Possession of a valid California class C driver's license at the time of application, to be maintained as a condition of continued employment.
-
Completion of a POST Entry-Level Dispatcher Selection Test Battery with a T-score of fifty (50) or higher. UCDPD will be hosting this test for those applicants that have not taken this test.
-
Completion of a POST certified Basic Dispatcher certification course within twelve (12) months of the date of hire.
-
Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
-
Equivalent to graduation from high school
-
One year of experience involving heavy public contact while performing multiple tasks and using a computer and answering phones
-
Ability to Perform a variety of complex work with speed and accuracy; remain calm under emergency situations
-
Ability to learn to operate specialized law enforcement automated information and communication systems; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately
-
Ability to organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.
-
Skill to Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately at a rate of 40 words per minute.
Preferred Qualifications
-
Knowledge of: Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.
-
Experience with CAD, CLETS and other law enforcement specialized software.
Key Responsibilities
-
50% - 911 Dispatch Function
-
50% - Realtime Crime Center
Department Overview
The primary mission of the University of California Police is the protection of life and property at the University. The primary goal of the department is to accomplish its mission in a manner that enhances and supports the University's ability to deliver quality higher education and research opportunities in a peaceful environment
POSITION INFORMATION
-
Salary or Pay Range: $25.26 - $35.77/hour
-
Salary Frequency: Hourly
-
Salary Grade: STEPS
-
UC Job Title: PUBL SFTY DISPATCHER AST
-
UC Job Code: 005215
-
-
Appointment Type: Career
-
Percentage of Time: 100%
-
Shift (Work Schedule): Manager will advise
-
Location: Davis, CA
-
Union Representation: Yes - CX-Clerical/Admin
-
Benefits Eligible: Yes
-
This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.
-
High quality and low-cost medical plans to choose from to fit your family's needs
-
UC pays for dental and vision coverage for you and your family
-
Retirement plans for eligible employees including Pension and other Retirement Saving Plans
-
Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
-
Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
-
Lactation Support Program and Family Care discounts and resources
-
Employee Well-being resources and programming to support thriving in all aspects of employee’s lives
-
On-site Employee Assistance Program including access to free mental health services
-
Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
-
Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
-
Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
-
Access to free professional development courses and learning opportunities for personal and professional growth
-
Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees
Physical Demands
-
Standing - Continuous 6 to 8+ Hours
-
Walking - Continuous 6 to 8+ Hours
-
Sitting - Occasional Up to 3 Hours
-
Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
-
Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
-
Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
-
Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
-
Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
-
Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
-
Bending/Stooping - Occasional Up to 3 Hours
-
Squatting/Kneeling - Occasional Up to 3 Hours
-
Twisting - Occasional Up to 3 Hours
-
Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
-
Reaching overhead - Occasional Up to 3 Hours
-
Keyboard use/repetitive motion - Occasional Up to 3 Hours
Environmental Demands
-
Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
-
Loud noise levels - Occasional Up to 3 Hours
-
Marked changes in humidity or temperature - Occasional Up to 3 Hours
-
Microwave/Radiation - Never 0 Hours
-
Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
-
Extreme Temperatures - Occasional Up to 3 Hours
-
Uneven Surfaces or Elevations - Occasional Up to 3 Hours
Mental Demands
-
Sustained attention and concentration - Frequent 3 to 6 Hours
-
Complex problem solving/reasoning - Occasional Up to 3 Hours
-
Ability to organize & prioritize - Frequent 3 to 6 Hours
-
Communication skills - Frequent 3 to 6 Hours
-
Numerical skills - Occasional Up to 3 Hours
-
Constant Interaction - Frequent 3 to 6 Hours
-
Customer/Patient Contact - Continuous 6 to 8+ Hours
-
Multiple Concurrent Tasks - Occasional Up to 3 Hours
Work Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry-on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area, and employee wears a headset, which restricts physical movement about the work area. Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts.
Special Requirements – Please contact your recruiter with questions regarding which activities apply by position
-
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
