Top 73 Technical support Jobs in Woodland Ca

Help Desk Technician 1
Clark Pacific —Woodland, CA
- $24 - $28 an hour
- 8 hour shift
- Computer science
- Computer Science
- Construction site
- Dental insurance
- Flexible spending account
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23h
Student Assistant - Information Technology (IT) Service Desk- Hybrid
University Enterprises, Inc. —Sacramento, CA
- $22 - $30 an hour
- Part-time
- Remote
- Background check
- Computer Science
- Criminal background check
- Health insurance
- Work from home
IT Help Desk Specialist
SitelogIQ —Sacramento, CA
- $28 - $36 an hour
- Hybrid work
- Computer Science
- Office
- 1 year
- Paid holidays
- Disability insurance
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1d
Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Sacramento, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Help Desk Technician I
United Mechanical —West Sacramento, CA
- $28 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
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IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $38.58 - $74.75 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
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Systems Support Analyst
AutoZone —Elk Grove, CA
- $39.42 - $65.82 an hour
- Full-time
- Azure
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
IT Support Technician
MARIANI PACKING GROUP —Vacaville, CA
- $27 - $32 an hour
- Online Application
- 5 years
- Research
- Office
- Wellness program
- Health insurance
Accessible Technology Assistant (COMPUTER RESC SPEC 1)
University of California, Davis —Davis, CA
- $30.84 - $42.34 an hour
- Extended hours
- Background check
- Experience working with individuals with disabilities
- Pass drug screening
- Continuing education credits
- Paid holidays
14d
Technology Support Specialist
Eskaton Properties Incorporated —Carmichael, CA
- $30 - $35 an hour
- Call employer
- Current TB test
- Pass drug screening
- HIPAA
- 401(k) matching
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Student Assistant - Desktop Operations Information Technology (West Sacramento, CA)
University Enterprises, Inc. —West Sacramento, CA
- $18.27 - $23.89 an hour
- Part-time
- Background check
- Microsoft Excel
- Computer Science
7d
Student Assistant - Information Technology Administrative Support - Hybrid
University Enterprises, Inc. —Sacramento, CA
- $16.90 - $21.66 an hour
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Work from home
Specialist, IT & Manufacturing Systems Support (Off-Shift)
Orca Bio —Sacramento, CA
- $65,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- In-person
- 2 years
- Disability insurance
- Health insurance
Student Assistant- Information Technology (IT)
University Enterprises, Inc. —Sacramento, CA
- $20 - $24 an hour
- Part-time
- Background check
- Computer Science
- Office
Software Implementation Consultant
ABI, Inc. —Sacramento, CA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
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Epic Support Analyst III, EpicCare Inpatient ClinDoc
Sutter Health —Sacramento, CA
- $46.65 - $69.98 an hour
- 8 hour shift
- Hybrid work
- Computer Science
- Mid-level
- Office
Technology/ Sotware Trainer - Legal
Suntek Corporations Inc —Sacramento, CA
- $68,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
Quick Apply
9d
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —West Sacramento, CA
- $22.90 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
2d
IT Service Coordinator
Leverage IT Consulting —Sacramento, CA
- $18 - $26 an hour
- Full-time
- Microsoft Outlook
- Bachelor of Science
- System design
- Profit sharing
- Health insurance
Quick Apply
Epic Medical EHR Software Trainer
California Foot & Ankle Centers —Davis, CA
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Surgery
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Technician 1

Clark Pacific -
Woodland, CA

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Job Details

$24 - $28 an hour
23 hours ago

Benefits

Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Spreadsheets
Employee relationship building
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Desktop applications
SharePoint
Productivity software
Desktop administration
IT department experience

Full Job Description

Clark Pacific is in the midst of expansion projects that has promoted company growth. This growth (additional employees, additional equipment, expansion projects, additional office locations) necessitates enablement and support staff. The growth plan now includes admin offices in Phoenix and Boise, a new plant location being built in Coolidge, AZ and another plant location on the roadmap. This new Help Desk Technician role would provide onboarding and technology support to current and new office locations as well as the additional employees assigned to each workspace.

At Clark Pacific, the IT Help Desk Technician I serves as the primary point of contact for employees seeking technical support across the organization. Working within the Information Technology team, this role is responsible for supporting and maintaining end-user devices, troubleshooting hardware and software issues, and ensuring employees have the tools and technology needed to perform their work effectively. The IT Help Desk Technician plays a critical role in maintaining system reliability, resolving service requests, and supporting the implementation of new hardware and software solutions across the company.

Competitive Pay Range: $24.00/hr. - $28.00/hr. depending on experience

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

Exercise a high level of professionalism and confidentiality when working with staff, systems, and proprietary information.
Serve as the primary point of contact for end users seeking IT support across the organization.
Record, track, and document service requests and incidents while resolving issues in accordance with established service level agreements.
Troubleshoot hardware and software issues in person, through remote tools, by phone, or via chat.
Install, diagnose, repair, maintain, and upgrade end-user devices including desktops, laptops, and related equipment.
Support the deployment of new computers, hardware projects, and system upgrades.
Install and maintain software applications and perform updates to software releases.
Perform hands-on troubleshooting when remote tools are not sufficient to resolve issues.
Coordinate with third-party vendors and IT service providers when additional support is required.
Follow established procedures for employee onboarding and offboarding related to system access and equipment.
Contribute to the IT knowledge base by creating documentation, help sheets, and support resources for employees.
Other duties as assigned.

Skills and Abilities

Exceptional communication skills, both written and verbal, as well as effective listening and engagement with all levels of the organization.
Ability to build strong relationships and engage and motivate teams representing diverse backgrounds and viewpoints; exceptionally collaborative.
Ability to maintain attentiveness to detail and accuracy throughout involvement in multiple projects without losing sight of goals and deadlines.
Excellent organization skills to drive topics with multiple stakeholders/interests.
Problem solving skills that aim to remedy and prevent reoccurrence.
Comfortable escalating issues while maintaining positive relationships with team members and other organizations.
Passionate about Clark Pacific’s vision and mission; able to promote, demonstrate, and communicate the mission, values and core competencies of Clark Pacific to others.
Able to exercise appropriate discretion when handling confidential and/or sensitive information.
Display willingness and interest in stepping up into greater leadership role if the situation requires or the opportunity presents itself.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Proficient with Microsoft Excel, and Microsoft Office Suite programs

Key Interfaces:

Internal
- IT Manager
- IT Department
- Clark Pacific Employees
External
- IT Vendors

Key Metrics and Deliverables

Mean time to Resolution (MTTR): management and resolution of help desk tickets per established service legal guidelines with a goal of resolution under 8 hours.
Policy/Procedures: 90% adherence to established policy and procedures including system availability, onboarding/off-boarding employee systems.

Work Environment

Primary work environments include Clark Pacific offices and manufacturing facilities. Occasional work in construction office/trailer at CP job sites.
Requires the ability to lift, move and install computer equipment including PCs, servers, network gear, etc. Installation requires the ability to crawl under desks, work in ceilings and under floors, etc.
There will be periodic exposure to manufacturing environments which may present hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
There will be periodic exposure to outside weather conditions, including extreme cold and extreme heat, wet and/or humid environments.

Physical Demands

Frequent: Sitting at desk, utilizing computers and phones, standing and
walking
Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements
Occasional: Business travel, (5%). Bending squatting, stooping,
reaching, pushing, pulling, and lifting.

Qualifications

Minimum of 2 years of IT Help Desk or technical support experience
Experience supporting desktop and server operating systems.
Experience supporting enterprise software and productivity tools such as Microsoft Office and SharePoint.
Bachelor’s degree in management information systems, Computer Science, or related field, or equivalent experience preferred.

Core Values

Determination: Meet challenges head on
Innovation: Always look for better
Well-Being: Seek the success, health, and happiness of all

Benefits

Competitive compensation, paid weekly
Health, Dental, and Vision Insurance, including Kaiser and VSP options
Medical FSA
Dependent Care FSA
Employer-paid life insurance
Voluntary ancillary benefits including Critical Illness, Accident Insurance, and Whole Life Insurance
401k matching: 100 percent of the first 3 percent, then 50 percent of the next 2 percent

Benefits are subject to a waiting period.

Experience

Required

2 year(s): Bachelor’s degree in MIS or Computer Science or equivalent experience is required. Minimum 2 years in IT Help Desk Support is required. Experience with desktop and server operating systems is required. Extensive application support experience of Microsoft Office, SharePoint is required. Experience administering Revit, Tekla, Viewpoint, Bluebeam and other applications used in construction strongly desired

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

technical support jobs in woodland ca

Help Desk Technician 1

Student Assistant - Information Technology (IT) Service Desk- Hybrid

IT Help Desk Specialist

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

Help Desk Technician I

IS Support Analyst I

Systems Support Analyst

IT Support Technician

Accessible Technology Assistant (COMPUTER RESC SPEC 1)

Technology Support Specialist

Student Assistant - Desktop Operations Information Technology (West Sacramento, CA)

Student Assistant - Information Technology Administrative Support - Hybrid

Specialist, IT & Manufacturing Systems Support (Off-Shift)

Student Assistant- Information Technology (IT)

Software Implementation Consultant

Epic Support Analyst III, EpicCare Inpatient ClinDoc

Technology/ Sotware Trainer - Legal

In-Home Sales & Tech Support (Part Time)

IT Service Coordinator

Epic Medical EHR Software Trainer

I want to receive the latest job alert for technical support in woodland ca

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