Top 21 Hcm Jobs in Worcester, Ma

PAYROLL AND TIME TRACKING SPECIALIST
City of Worcester —Worcester, MA
- $27.23 - $33.23 an hour
- Full-time
- Bilingual
- Computer literacy
- ERP systems
HCM Account Executive
PAYLOCITY CORPORATION —Worcester County, MA
- $57,900 - $107,500 a year
- Full-time
- Remote
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Staff HR Technology Analyst - HCM and Talent (Hybrid - Acton, MA)
Insulet Corporation —Acton, MA
- $107,900 - $161,825 a year
- Full-time
- Hybrid work
- Office
- 3 years
- SQL
- Health insurance
- Dental insurance
WORKDAY SYSTEM ADMINISTRATOR AND ANALYST
City of Worcester —Worcester, MA
- $93,232 - $122,661 a year
- Full-time
- Bilingual
- Computer Science
- Customer service
Implementation Project Manager, Benefits
BenefitScape —Natick, MA
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Director - HCM IT Lead & Business Partner
Waters Corporation —Milford, MA
- $167,500 - $279,500 a year
- Bachelor's degree
- Continuous improvement
- Mentoring
IS Applications Manager - Human Capital Management (HCM)
UMass Memorial Health —Worcester, MA
- $111,384.00 - $200,491.20 a year
- 8 hour shift
- Hybrid work
- 5 years
- System design
- Bachelor's degree
Housing Case Manager
Making Opportunity Count Inc —Fitchburg, MA
- $24.50 - $33.17 an hour
- Full-time
- Spanish
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, HRIS
Cognex Corporation —Natick, MA
- $120,000 - $240,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Sr. Staff Enterprise Architect - Corporate Systems (Hybrid - Acton, MA)
Insulet Corporation —Acton, MA
- $138,700 - $208,000 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Office
- Health insurance
- Dental insurance
Principal Business Strategy Architect - Corporate Domain (HR, Finance, Site Solutions, CCRS)
TJX Companies —Framingham, MA
- $142,500 - $185,300 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Health savings account
- Paid holidays
HRO Comprehensive Services | Associate District Manager
ADP —Marlborough, MA
- $44,800 - $97,200 a year
- Full-time
- Hybrid work
- Military
- Mid-level
- Wellness program
- Disability insurance
Senior Oracle Reporting Analyst - Remote
CHS Corporate —United States
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
- Paid holidays
- Disability insurance
Quick Apply

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PAYROLL AND TIME TRACKING SPECIALIST

City of Worcester -
Worcester, MA

Apply Now

Job Details

Full-time
$27.23 - $33.23 an hour

Qualifications

Confidential information handling
Copy machines
ERP systems
In-person customer service
Employee relationship building
High school diploma or GED
Fax machines
Human capital management
Productivity software
Faxing
Time & attendance systems
Technical Proficiency
Workday

Full Job Description

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:

By Mailing to the Department of Human Resources, ATTN: PAYROLL AND TIME TRACKING SPECIALIST , 455 Main Street, Room 109, Worcester, MA 01608
(If applying via US Mail, please include a completed Application Questionnaire & VSID)

Title:

PAYROLL AND TIME TRACKING SPECIALIST

Department/Division:

Human Resources

Apply Start Date:

06/26/2026

Apply End Date:

Open Until Filled

Type:

Full Time

Hours:

40 Per Week

Wage:

$27.23 - $33.23 Per Hour

Description:

PAYROLL AND TIME TRACKING SPECIALIST
DEPARTMENT OF HUMAN RESOURCES
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of Payroll and Time Tracking Specialist within the Payroll Division of the Human Resources Department. Under the direction of the Payroll Director, the Payroll and Time Tracking Specialist will provide front-line customer service and support to City of Worcester employees and residents. This position will predominantly support Workday payroll and time tracking for employees but will also assist with benefits inquiries and general Human Resources (HR) operations. This position is expected to perform initial research and troubleshooting for customer service inquiries and, if necessary, escalate to Payroll, HR, Benefits or Workday subject matter experts as needed. This role requires strong customer service skills, attention to detail, and working knowledge of payroll and HR processes, with the ability to work collaboratively across HR divisions.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

Serve as a primary customer service point of contact for employees and personnel surrounding all Workday, HCM, payroll, time tracking, absence benefits and Human Resources-related inquiries in person, by phone or via email.
Respond to employee inquiries related to pay, deductions, taxes, direct deposit, time entry, leave balances, and benefit deductions using Workday HCM and Payroll.
Perform initial review, research, and troubleshooting of reported issues to determine the root cause of the issue.
Monitor and respond to general human resource inquiries and appropriately, triage and route issues to Payroll, Benefits, Human Resources, Time Tracking, or Workday technical staff or third parties as appropriate. Escalate any issues as needed to the appropriate Supervisor or Manager within the Human Resources divisions.
Track, document, and follow up on employee inquiries to ensure a timely resolution and high-quality customer service.
Assist payroll & benefits staff by gathering documentation and information required to resolve discrepancies or corrections.
Assist with data flow between time tracking, payroll absence and benefits.
Assist with communication to employees, timekeepers and managers regarding payroll schedules, deadlines, and system updates.
Assist and support the regular processing of payroll, time tracking & absence integrations as needed (EIB support, data support, auditing)
Identify and track any recurring issues that may come through.
Other duties as assigned.

SECONDARY ELEMENTS:

Respond to general inquiries and direct employees, retirees, or residents to appropriate city divisions when necessary
Act as a backup escalation point for benefit related issues when front-line or customer service staff are unavailable or unable to resolve them
Assist with Workday testing, upgrades, implementations, and process improvements
Assist Benefit staff by gathering documentation and information required to resolve discrepancies or corrections
Analyze and resolve Benefit and withholding inquiries or changes requested by employees, Human Resources or Technical Services Departments
Act as a backup support for processing employment forms assisting new employees with payroll, benefits or HR related documentation as needed
Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Working knowledge of Workday HCM, Payroll, Benefits and Time Tracking or similar Enterprise Resource Planning (system
Strong customer service and interpersonal skills with the ability to work effectively with diverse populations and stakeholders
Working knowledge of federal and state regulations related to employee payroll administration
Ability to work professionally and compassionately with the public and all levels of staff/management and explain information to employees with varying levels of understanding
Strong analytical and organizational skills with attention to detail
Ability to handle sensitive and confidential information with discretion and maintain strict confidentiality
Ability to manage multiple inquiries and prioritize workload in a deadline-driven environment
Ability to multitask in a fast-paced environment and complete assignments in a detailed, timely and organized manner
Ability to establish and maintain effective working relationships with employees, City officials, retirees, and the public
Detail-oriented with strong analytical and problem-solving skills
Ability to work independently and collaboratively in a team-oriented environment
Proficiency with Microsoft Office Suite, other computer software, copier, scanner, printer, and fax machine
Ability to maintain regular onsite attendance

MINIMUM REQUIREMENTS:

High School Diploma or equivalent
Two (2) years of experience working in a human resources and/or payroll environment
Computer proficiency, including Microsoft Office
Excellent communication skills

PREFERRED QUALIFICATIONS:

Associate’s degree in business administration, accounting or related field
Four (4) years of experience in Payroll environment
Four (4) years of experience in Human Resources
Four (4) years of experience performing customer service in an office setting
Experience with Workday or similar Human Resource Information Systems (HRIS).
Knowledge of payroll deductions, leave administration, employee benefits and Human Resource operations.
Knowledge of applicable Federal and State law regulations related to payroll and benefits administration.

SALARY RANGE: $27.23 - $33.23 hourly, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JULY 10, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, [email protected].

Apply Now

Refine Your Search

hcm jobs in worcester, ma

PAYROLL AND TIME TRACKING SPECIALIST

HCM Account Executive

Staff HR Technology Analyst - HCM and Talent (Hybrid - Acton, MA)

WORKDAY SYSTEM ADMINISTRATOR AND ANALYST

Implementation Project Manager, Benefits

Director - HCM IT Lead & Business Partner

IS Applications Manager - Human Capital Management (HCM)

Housing Case Manager

Senior Manager, HRIS

Sr. Staff Enterprise Architect - Corporate Systems (Hybrid - Acton, MA)

Principal Business Strategy Architect - Corporate Domain (HR, Finance, Site Solutions, CCRS)

HRO Comprehensive Services | Associate District Manager

Senior Oracle Reporting Analyst - Remote

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