Top 19 Assistant veterans agent Jobs in Worcester Ma

ASSISTANT VETERANS AGENT
City of Worcester —Worcester, MA
- $69,898 - $91,542 a year
- Full-time
- Bilingual
- Customer service
- Military
Assistant Store Manager
Extra Space Management, Inc —Boylston, MA
- $18 - $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Parks & Cemetery Seasonal Laborer
The Town of Shrewsbury —Shrewsbury, MA
- $20.80 an hour
- Part-time
- Driving
- Hand tools
- Outdoor work
Physical Therapy Assistant, 24 Hours Days, University Campus
UMass Memorial Health —Worcester, MA
- $25.83 - $38.36 an hour
- 8 hour shift
- Inventory management
- Physical & Rehabilitation Medicine
- University
GUEST SERVICES AGENT (PART TIME)
Flik Hospitality Group —Ashland, MA
- $18 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
Area Director (Staff Assistant) - Framingham State University
Framingham State University —Framingham, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- English
- Office
Area Director (Staff Assistant)
Framingham State University —Framingham, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- English
- Office
Store Manager
Extra Space Management, Inc —Sudbury, MA
- $19 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
6d
Occupational Therapist, Hand Therapist, Per Diem
UMass Memorial Health —Worcester, MA
- $34.51 - $62.13 an hour
- 8 hour shift
- Physical & Rehabilitation Medicine
- Adults
- Inpatient
Physical Therapist, Saturdays Only, Memorial Campus
UMass Memorial Health —Worcester, MA
- Online Application
- Management
- Hospital
- Customer service
Physical Therapist, Per Diem, Memorial Campus
UMass Memorial Health —Worcester, MA
- $33.96 - $61.14 an hour
- Part-time
- Management
- Hospital
- Physical & Rehabilitation Medicine
Physical Therapist, Home, Health and Hospice, Per Diem
UMass Memorial Health —Leominster, MA
- $33.29 - $59.93 an hour
- 8 hour shift
- Physical & Rehabilitation Medicine
- Adults
- Research
Physical Therapist, 40 HPW, Days
UMass Memorial Health —Clinton, MA
- $32.76 - $128,772.80 a year
- 8 hour shift
- Management
- Physical & Rehabilitation Medicine
- Adults
Physical Therapist, Home Health, 40hr, Days
UMass Memorial Health —Leominster, MA
- $33.29 - $59.93 an hour
- 8 hour shift
- Physical & Rehabilitation Medicine
- Adults
- Research
Physical Therapist, Days, Inpatient/Outpatient
UMass Memorial Health —Leominster, MA
- $33.29 - $59.93 an hour
- 8 hour shift
- Management
- Hospital
- Physical & Rehabilitation Medicine
Physical Therapist
UMass Memorial Health —Leominster, MA
- $33.29 - $61.14 an hour
- Part-time
- Management
- Hospital
- Physical & Rehabilitation Medicine

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ASSISTANT VETERANS AGENT
City of Worcester —Worcester, MA
Bachelor's degree from an accredited institution in social science, social work, counseling, business/public administration, or related field OR;
$69,898 - $91,542 a year
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City of Worcester —Worcester, MA
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ASSISTANT VETERANS AGENT

City of Worcester -
Worcester, MA

Apply Now

Job Details

Full-time
$69,898 - $91,542 a year

Qualifications

Confidential information handling
Experience working with the veteran population
Military
Word processing
Spreadsheets
Writing skills
Employee relationship building
Advocacy
Driver's License
Managing budgets in a finance role
Math
Computer hardware
Desktop applications
Working with families
Productivity software
Local ordinances
Legal compliance
Organizational budget management
Office record organization

Full Job Description

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:

By Mailing to the Department of Human Resources, ATTN: ASSISTANT VETERANS AGENT , 455 Main Street, Room 109, Worcester, MA 01608
(If applying via US Mail, please include a completed Application Questionnaire & VSID)

Title:

ASSISTANT VETERANS AGENT

Department/Division:

Veterans' Services

Apply Start Date:

07/01/2026

Apply End Date:

Open Until Filled

Type:

Full Time

Hours:

40 Per Week

Wage:

$69,898 - $91,542 annually

Description:

ASSISTANT VETERANS AGENT
VETERAN SERVICES
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for an Assistant Veterans Agent for the Division of Veterans’ Services within the Health and Human Services Department. Under the direction of the Director of Veterans Services, the Assistant Veterans Agent performs administrative and professional work planning, organizing, and carrying out programs/benefits from state and federal agencies to meet the economic and medical needs of military veterans and their eligible dependents who reside in the City of Worcester. The Assistant Veterans Agent supports the Director of Veterans’ Services in interpreting the guidelines, recommending how they should be applied, and developing relevant operating policies in accordance with State and Federal law and regulations. The Assistant Veterans Agent provides customer service to and advocates for veterans and their families who are in need and provides referral services when necessary.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

Assist the Director of Veterans Services in preparing and verifying monthly Ch. 115 benefits.
Review and process claims for state, federal and local benefits for accuracy and completeness, including but not limited to Veterans Affairs (VA) compensation and Pension.
Utilize internal and external databases to reconcile bills, payments, and payable vouchers and ensure accuracy and accountability of the distribution of monthly and semi-annual benefits in accordance with the law.
Analyze departmental standard operating procedures to identify and suggest improvements that improve customer service (in compliance with relevant laws and regulations).
Assist with the oversight of monuments installation, upkeep, and maintenance in coordination with other city departments.
Provide staffing support to the Commission for the Preservation of Historic Artifacts, Relics and Military Memorials, and/or local Veteran organizations.
Assist with oversight of veterans’ gravesites and/or resting places in the City of Worcester which may include cleaning, upkeep and/or removal of brush, weeds, grass, or objects not belonging to the gravesite.
Organize, implement, and coordinate departmental events.
Assist with the preparation and administration of the annual divisional operating budget.
Reconcile expenditures with City departments and the Massachusetts Executive Office of Veterans Services (MA EOVS)
Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

Working knowledge of applicable state and federal Veteran service programs, regulations, other applicable local, state and federal agencies, and other non-profit programs (i.e. health care systems and social services) that provide support to Veterans and their eligible dependents
Understanding of the needs of Veterans experiencing a personal crisis to include, but not limited to, eviction, homelessness, unemployment, addiction, and mental health concerns
Knowledge of multimedia communications to support and advance department services and programs
Ability to prepare and manage budgets and assist with oversight of complex division financials
Working knowledge of budgetary policies and standard operating practicesExcellent organizational skills
Demonstrated proficiency with computer and software: Microsoft Office Suite, data processing including word processing and spreadsheet applications
Outstanding counseling, diplomacy, and discretion when interacting with Veterans and/or their spouses/family with sensitive, personal issues
Skilled in advocacy and mediation; must have empathy with Veterans, spouses and other eligible dependents
Strong math, research, and analytical skills
Ability to establish and maintain effective working relationships with Veterans, their families, dependents, subordinates, and external agencies
Ability to read and interpret and apply federal, state and local laws and ordinances
Ability to manage multiple tasks simultaneously in a detailed and organized manner in a fast-paced environment
Ability to handle problems and emergencies effectively
Ability to advocate for veterans and communicate clearly, both orally and in writing
Ability to maintain confidential information
Ability to maintain, manage, and organize records
Ability to deal appropriately with clients, City employees, City officials, other governmental agencies, and the public
Regular onsite attendance is required

MINIMUM REQUIREMENTS:

Honorably Discharged U.S. military veteran.
Bachelor's degree from an accredited institution in social science, social work, counseling, business/public administration, or related field OR;
- Any equivalent combination of education & three (3) years of experience that provide the knowledge, skills, and abilities to perform the required duties of the position in lieu of the above-mentioned requirements.
Excellent interpersonal skills including oral, written, and digital communications
Ability to obtain VSO certification within six (6) months of hiring.
Ability to obtain VA claims certification through EOVS and/or external accredited agency within six (6) months of hiring.
Proficiency with computer hardware and software, including Microsoft Office Suite.
Valid Driver’s license and reliable transportation.

PREFERRED QUALIFICATIONS:

Master’s degree from an accredited institution in social science, social work, counseling, business/public administration, or related field.
Five (5) years of related experience working with veterans and their dependents.
Three (3) years’ experience performing administrative tasks.

SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JULY 17, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, [email protected].

Apply Now

Refine Your Search

assistant veterans agent jobs in worcester ma

ASSISTANT VETERANS AGENT

Assistant Store Manager

Parks & Cemetery Seasonal Laborer

Physical Therapy Assistant, 24 Hours Days, University Campus

GUEST SERVICES AGENT (PART TIME)

Area Director (Staff Assistant) - Framingham State University

Area Director (Staff Assistant)

Store Manager

Occupational Therapist, Hand Therapist, Per Diem

Physical Therapist, Saturdays Only, Memorial Campus

Physical Therapist, Per Diem, Memorial Campus

Physical Therapist, Home, Health and Hospice, Per Diem

Physical Therapist, 40 HPW, Days

Physical Therapist, Home Health, 40hr, Days

Physical Therapist, Days, Inpatient/Outpatient

Physical Therapist

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