Top 284 Support analyst Jobs in Worcester Ma

Treasury & Collections Analyst
Web Industries Inc —Marlborough, MA
- $50,000 - $70,000 a year
- Full-time
- Oracle
- Mid-level
- Office
- Employee stock ownership plan
Revenue Cycle Analyst - Primary Care
HealthDrive —Framingham, MA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Primary Care
- Profit sharing
- Health insurance
Financial & Reporting Analyst
Avidia Bank —Hudson, MA
- $73,000 - $84,000 a year
- Full-time
- Mid-level
- Office
- Finance
Quick Apply
6d
IT Support Analyst
Worcester Polytechnic Institute —Worcester, MA
- $22 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- University
End User Computing Analyst
UMass Memorial Health Care —Worcester, MA
- $23.36 - $42.04 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Organizational skills
23h
Integration Support Analyst
Barrett Distribution Centers —Franklin, MA
- $70,000 - $90,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
11d
Research Analyst I - Immunology
Charles River Laboratories —Shrewsbury, MA
- Full-time
- Computer literacy
- Bachelor of Science
- Data entry
- Health insurance
- Paid time off
4d
IT Support Analyst
EaglePicher Technologies —Southbridge, MA
- $58,000 - $68,000 a year
- Full-time
- Remote
- Inventory management
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Fraud Analyst
TJX Companies —Marlborough, MA
- $65,000 - $81,200 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Paid holidays
7d
Operations Analyst
BNY Mellon —Westborough, MA
- $22.40 - $28.00 an hour
- Contract
- Research
- Office
- Finance
- Health insurance
- Dental insurance
Client Relationship Analyst
Morgan Stanley —Worcester, MA
- $15.00 - $43.27 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Lab Computing Analyst
Zifo —Worcester, MA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
EPIC Applications Systems Analyst, Orders/Research/ClinDoc
UMass Memorial Health Care —Worcester, MA
- $59,051.20 - $106,308.80 a year
- 8 hour shift
- Remote
- Computer science
- Computer Science
- Mid-level
PLANNING ANALYST
City of Worcester —Worcester, MA
- $31.40 - $38.27 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
Coding Compliance Analyst
Optum —Worcester, MA
- $23.89 - $42.69 an hour
- 8 hour shift
- Remote
- Pass drug screening
- Mid-level
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Clinical Research Coverage Analyst
University of Massachusetts Medical School —Worcester, MA
- $60,000 - $72,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Quality control
5d
Data Analyst
St. Mary's Credit Union —Marlborough, MA
- $30 - $33 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
13d
Benefits Analyst
Cumberland Farms, Inc. —Westborough, MA
- $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
13d
Research Analyst I
Charles River Laboratories —Shrewsbury, MA
- $25 - $26 an hour
- Full-time
- Bachelor of Science
- Communication skills
- Entry level
- Health insurance
- Paid time off
Board Certified Behavior Analyst (BCBA)- Insurance Based Services $5000 sign on bonus
Center for Applied Behavioral Instruction —Auburn, MA
- $75,000 - $90,000 a year
- Part-time
- Working with individuals with developmental disabilities
- BC/BE
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply

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Treasury & Collections Analyst

Web Industries Inc -
Marlborough, MA

Apply Now

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Employee stock ownership plan

Qualifications

VLOOKUP function
Customer communication
Task prioritization
Cross-functional collaboration
Cross-functional communication
Excel data analysis

Full Job Description

Web Industries a 100% employee-owned company (ESOP), which brings a lot of advantages to the people who work here—beyond the great pay and excellent benefits. You’re not just an employee, you are an employee-owner, with a vested interest in the success of the company. Web Industries’ founder, Bob Fulton, believed that the people who create the value of a company, the employees, should share in the success of the company. We believe there is a real energy that exists when people are open, honest, and work together to meet mutual goals. We do this by living our values:

Heart of an Owner: Taking personal responsibility and pride in our work.

Stronger Together: The power of collaboration and teamwork.

Find a Way: Determination and creativity to overcome challenges

As a company, we thrive on that energy and work to bring it into every product and every project that we touch. At Web, we believe the employee experience is paramount to our company’s success. Working with us, you’ll experience a myriad of cultures, locations, industries, and technologies. And you’ll be part of an employee-owned company dedicated to helping you achieve a fulfilling life and a rewarding career.

Treasury & Collections Analyst:

Summary:
We are seeking a detail‑oriented Treasury & Collections Analyst to manage accounts receivable activities and provide entry‑level support to Web Industries, Inc.’s treasury function. Reporting to the Director of Treasury, this role combines day‑to‑day collections and credit administration with responsibilities for forecasting customer receipts, cash application, and routine banking/transaction tasks. The ideal candidate is organized, communicates well with customers and internal partners, and is comfortable working cross functionally and leading teams/discussion through change..

Key responsibilities:

Manage collections activities for all customer accounts: contact customers, resolve payment issues, negotiate payment arrangements, collaborate with Web Customer Care colleagues to escalate delinquent accounts per Web’s Internal Escalation policy. Responsibilities Include but no limited too:

Organize and report on past due accounts
Schedule and conduct weekly/bi-weekly meetings to review accounts
Post meeting follow up of scheduled actions and timelines for resolutions
Liaise with Senior Leaders to provide updates on progress and request assistance where warranted

Monitor AR aging, identify trends/risks, and prepare weekly/monthly collections reports.
In partnership with Director of Treasury and Legal team, perform credit assessments and set/modify customer credit limits in accordance with company policy; gather financial information and references as needed.

Prepares annual credit insurance renewal information and works with broker/insurer to set correct coverage levels for A/R

Apply customer payments accurately and timely (cash application) and resolve unapplied cash items and short pays.
Prepare day‑to‑day banking administration tasks: process ACH, wire transfers, check runs, lockbox items and other routine bank transactions under supervision.
Maintain bank account documentation, assist with bank signatory updates, and support bank fee/transaction related inquiries.
Produce and maintain customer receipts forecasts and contribute to rolling 13-week cash forecast (daily/weekly receipts forecasts) to support treasury liquidity planning.
Reconcile AR subledger to the general ledger and support month‑end close tasks related to AR and cash.
Support treasury team with daily /weekly cash position reporting, positive pay file prep, and ad hoc transaction tracking.
Prepare analysis and KPI reporting (DSO, past due collections, forecast variance) and present findings to Director of Treasury.
Assist with internal and external audits, documentation requests, and continuous improvement initiatives (process automation, AR system housekeeping).
Maintain accurate customer records and document collection activities in Traverse.

Required Qualifications:

Bachelor’s degree in Accounting, Finance, Business, or equivalent experience.
3+ years of relevant experience in accounts receivable, credit & collections, or treasury support (internships or co‑op experience acceptable for entry level).
Proficiency with Microsoft Excel (VLOOKUP, pivot tables) and experience with accounting/ERP systems (e.g., Traverse, NetSuite, SAP, Oracle, or similar).
Strong verbal and written communication skills; customer service orientation.
High attention to detail, strong organizational and time management skills, and ability to prioritize competing tasks.
Basic understanding of accounting principles and cash accounting processes.
Ability to work independently and as part of a cross‑functional team.
Discretion with confidential financial information.

Preferred Qualifications:

Experience with cash application tools/lockbox processing.
Familiarity with bank file formats (ACH, wire, NACHA) and treasury management systems.
Prior exposure to credit scoring, trade references, or collections software.
Familiarity with Credit Card payment Systems and processing details

Performance metrics:

Days Sales Outstanding (DSO)
Collection effectiveness / percent of overdue collected
Cash application match rate and unapplied cash reduction
Forecast accuracy for customer receipts
Timeliness and accuracy of daily banking transactions and reconciliations

Must be able to work on government contracts.

Apply Now

Refine Your Search

support analyst jobs in worcester ma

Treasury & Collections Analyst

Revenue Cycle Analyst - Primary Care

Financial & Reporting Analyst

IT Support Analyst

End User Computing Analyst

Integration Support Analyst

Research Analyst I - Immunology

IT Support Analyst

Fraud Analyst

Operations Analyst

Client Relationship Analyst

Lab Computing Analyst

EPIC Applications Systems Analyst, Orders/Research/ClinDoc

PLANNING ANALYST

Coding Compliance Analyst

Clinical Research Coverage Analyst

Data Analyst

Benefits Analyst

Research Analyst I

Board Certified Behavior Analyst (BCBA)- Insurance Based Services $5000 sign on bonus

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