Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Contract Legal Services
The GBSC (Global Business Solutions Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law Department team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the Mastercard Technology Operations Hub headquartered in O’Fallon, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries.
The Senior Specialist, Contract Services, serves on a team of contract negotiators within the broader GBSC Legal Services team. Reporting to the Senior Counsel, Contract Services, this position will perform end to end contract services and be accountable for delivering positive customer experiences and efficient business results.
- Does the pursuit of excellence appeal to you?
- Are you committed to customer service?
- Do you enjoy solving legal and business problems?
- Are you passionate about identifying and implementing process improvements?
If so, keep reading as this might be the perfect role for you.
What You’ll Do
- Perform end to end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature.
- Receive contract requests and conduct triage to ensure adherence to established business policies, processes and procedures.
- Review, draft and negotiate routine vendor and commercial contracts including but not limited to confidentiality/non-disclosure agreements, software license agreements and related support service agreements, consulting services agreements, and other agreements routinely used in financial and information technology service sectors.
- Manage a high volume of commercial contract transactions with the ability to independently prioritize, negotiate, and close multiple agreements simultaneously while maintaining exceptional client service.
- Interpret legal playbooks, assess contractual risk, and independently resolve common negotiation issues while appropriately escalating non-standard provisions.
- Ensure that all agreements are prepared, revised, and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks.
- Analyze contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, policies and procedures.
- Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time, and adhering to Service Level Objectives (SLOs).
All About You
- Juris Doctor from U.S. accredited law school preferred, with 2-3+ years of experience reviewing, drafting, and negotiating commercial contracts in-house or at a law firm.
- Demonstrated experience independently negotiating vendor agreements, software licensing agreements, SaaS agreements, consulting agreements, and NDAs.
- Experience utilizing contract lifecycle management (CLM) systems and legal workflow tools.
- Ability to manage a high-volume contract portfolio while meeting service-level agreements (SLAs).
- Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms.
- Advanced negotiation skills.
- Ability to recognize when to escalate and when to exercise independent judgement and discretion in reviewing/ negotiating contracts.
Additional Preferred Qualifications.
- Experience working within a shared services, legal operations, or CoE environment.
- Familiarity with privacy, GDPR, and cross-border contracting provisions.
- Experience supporting technology, payments, financial services, or other highly regulated industries.
- Knowledge of European, Middle East, Africa, Asia Pacific, Latin or Caribbean legal systems and business practices.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact
[email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $88,000 - $141,000 USD
