Top 38 Quality assurance lead Jobs in Yakima, Wa

Quality Director
Kittitas Interactive Management —Yakima, WA
- $81,120 - $87,360 a year
- 18 years or older
- Word processing
- Basic math
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Program Manager - Youth and Young Adult Housing
Catholic Charities Serving Central Washington —Yakima, WA
- $35 - $42 an hour
- Full-time
- CPR Certification
- Word processing
- Computer literacy
- AD&D insurance
- Paid holidays
Administrator
Radiant Medical Staffing —Yakima, WA
- $140,000 - $170,000 a year
- Nursing
- Skilled nursing facility
- Bachelor's degree
- Relocation assistance
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QA Lab Tech - Ross Plant
Tree Top —Selah, WA
- $21.99 - $27.90 an hour
- Full-time
- 18 years or older
- English
- Mid-level
- On-the-job training
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10h
Director of Health Services RN - Yakima, WA
Avamere Skilled Advisors, LLC —Yakima, WA
- $100,000 - $110,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health savings account
- AD&D insurance
Quick Apply
10d
SBA Underwriter/Credit Analyst
GESA CREDIT UNION —Yakima, WA
- $29.90 - $60.25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Commuter assistance
- Paid holidays
Behavioral Health Compliance System Manager
Catholic Charities Serving Central Washington —Yakima, WA
- $32 - $39 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Driver's License
- AD&D insurance
- Paid holidays
Adjunct Nursing Instructor
Yakima Valley College —Yakima, WA
- $920 a week
- Part-time
- Nursing
- Doctoral degree
- RN License
- Disability insurance
- Health insurance
Heart of House Lead (Union Gap, WA)
Buffalo Wild Wings —Union Gap, WA
- $16.66 - $21.00 an hour
- Mid-level
- Quality control
- Organizational skills
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Staff Hydrogeologist (Hydrogeologist 3) (In Training)
State of Washington Dept. of Ecology —Union Gap, WA
- $66,372 - $105,909 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- Driver's License
- Paid training
- Wellness program
Tax Manager
Baker Tilly Advisory Group, LP —Yakima, WA
- $90,000 - $146,340 a year
- Full-time
- CPA
- Customer service
- Research
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Tax Senior Manager
Baker Tilly Advisory Group, LP —Yakima, WA
- $130,000 - $196,200 a year
- Full-time
- CPA
- 5 years
- Research
Quick Apply
Construction Manager - Telecommunications-Inside Plant Construction (ISP)
Backbone Construction, LLC —United States
- $70,000 - $85,000 a year
- Full-time
- Background check
- Construction site
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
Compounding Pharmacist (Full -Time)Prince Edward Island, Canada
Murphy's Pharmacies PEI —United States
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Relocation assistance
- Dental insurance
Quick Apply

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12d

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quality assurance lead jobs near yakima, wa

Quality Director

Kittitas Interactive Management -
Yakima, WA

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Job Details

$81,120 - $87,360 a year

Qualifications

Performance dashboard reports
Incident investigation techniques for hazard identification
Project reporting
Computer operation
Operational analysis
Committee work
Staff supervision
Performance improvement leadership
Quality records maintenance
Defect resolution root cause analysis
Data analysis reporting
Bachelor's degree in social work
Team supervision
Quality of care (regulatory compliance area)
Word processing
Spreadsheets
Professional ethics
Copy machines
Healthcare Administration
Basic math
Presentations for conferences or internal meetings
Client inquiry handling
Social service program staff supervision
Process design
Client rights in caregiving
Metrics Reporting
Inspection reporting and documentation
Performance management
Data summary reports
Quality reports

Full Job Description

Job Title: Quality Director

Classification: Exempt

Department: Quality

Revision Date: July 29, 2026

Reporting Relationships

Reports To: Vice President of Compliance & Quality

Positions Supervised: Quality Assurance Manager

Summary

The Quality Director establishes, leads, and continuously refines agency-wide quality assurance systems across all KIM residential homes and community programs. This position is directly responsible for embedding KIM’s Standards of Excellence—Consistency in Care, Integrity in Operations, and Stability & Growth—into daily operational workflows, staff expectations, and client support environments. The Quality Director works collaboratively with program leadership to ensure that every client receives the same high standard of care, every shift, every day. By combining hands-on site evaluations with transparent, data-driven audit processes, the Quality Director safeguards client safety, drives protocol adherence, and builds the operational foundation needed for sustained agency growth.

Essential Duties and Responsibilities

Standard of Excellence Leadership

Consistency in Care: Enforce rigorous protocol adherence and precision in support services to guarantee that every client receives the same high standard of care every shift, ensuring safety for clients and professional security for staff.

Integrity in Operations: Foster a culture of transparency and accountability by demanding absolute clarity in documentation, communication, and compliance.

Stability & Growth: Strengthen the foundational operations to support full capacity utilization and the long-term vitality of the organization.

Operationalize the Standard of Excellence across all residential homes, ensuring these core pillars are reflected in training, supervision, and daily work.

Identify operational barriers quickly and solve them openly, utilizing staff feedback to continuously improve processes.

Core Quality Functions

Design, implement, and enforce standardized quality assurance protocols across all residential homes to ensure reliability and precision in client support services.

Direct and conduct regular, unannounced quality assurance evaluations and site inspections in full alignment with KIM standards, WAC guidelines, and DDA expectations.

Monitor shift-by-shift protocol adherence, identifying variance in service delivery and implementing immediate corrective measures to maintain client safety and staff confidence.

Collaborate with program managers and training leads to educate employees on how their daily work directly impacts the agency’s quality management framework.

Serve as the primary resource for root-cause analysis, identifying operational barriers quickly and addressing compliance or care gaps openly.

Establish clear metrics, control frameworks, and reporting dashboards to evaluate system effectiveness and provide executive leadership with accurate, honest data.

Ensure all records relating to client intake, quality policies, and regulatory mandates are meticulously maintained and audit-ready.

Analyze quality trends, site inspection data, and outcome metrics to strengthen KIM’s foundational operations, directly supporting long-term capacity and program vitality.

Partner with leadership on workflow improvements that streamline client intake, improve responsiveness to guardians and DDA/RCS representatives, and support full occupancy goals.

Prepare annual program descriptions, quality evaluations, and progress reports to demonstrate service outcomes to external stakeholders and state bodies.

Directly supervise, mentor, and evaluate the QA Manager, fostering a proactive and supportive team culture.

Lead internal quality committee meetings and represent KIM professionally during external audits, state examinations, and stakeholder interactions.

Actively listen and respond promptly to concerns raised by clients, families, guardians, DDA representatives, and direct care staff.

Reinforce KIM’s core culture, ensuring that the needs, rights, and choices of all supported clients are honored with dignity, respect, and professional ethics.

Education and Experience

Minimum age of 18 years.

Current criminal background check, cleared by DSHS before working alone, unsupervised with clients.

High School Diploma or GED required.

Bachelor’s Degree in Human Services, Healthcare Administration, Social Work, or a related field preferred, but not required.

An equivalent combination of direct work experience, state regulatory knowledge, and demonstrated leadership may substitute for formal education.

Knowledge, Skills and Abilities

Language Skills: Excellent reading comprehension and written communication skills required. For example: ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence. Ability to apply proper grammar, spelling, punctuation, and format to communications. Ability to present information in one-on-one, small group, and large group situations to management and staff.

Mathematical Skills: Ability to do simple math such as addition, subtraction, multiplication. Know how to handle cash and keep a running balance of cash on hand.

Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.

Computer Skills: Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

Physical Demands

Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.

Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 50 lbs.

Your Work Place

Internally, work is normally performed in a climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, and fumes are very limited. Noise level is moderate and may include sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in the normal performance of job duties.

Intent and Function of Job Descriptions

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by management as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

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Refine Your Search

quality assurance lead jobs in yakima, wa

Quality Director

Program Manager - Youth and Young Adult Housing

Administrator

QA Lab Tech - Ross Plant

Director of Health Services RN - Yakima, WA

SBA Underwriter/Credit Analyst

Behavioral Health Compliance System Manager

Adjunct Nursing Instructor

Heart of House Lead (Union Gap, WA)

Staff Hydrogeologist (Hydrogeologist 3) (In Training)

Tax Manager

Tax Senior Manager

Construction Manager - Telecommunications-Inside Plant Construction (ISP)

Compounding Pharmacist (Full -Time)Prince Edward Island, Canada

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