Top 33 Front desk customer representative Jobs in York Pa

Customer Service Representative (CSR) - Level 2
Cassel —Manheim, PA
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Select Medical —Camp Hill, PA
- From $16.50 an hour
- Full-time
- Computer literacy
- HIPAA
- Office
- Dental insurance
- Paid time off
5h
Appointment Setter
Southern National Roofing —Hanover, PA
- $40,000 - $70,000 a year
- Urgently hiring
- Office
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Dover Area Animal Hospital —Dover, PA
- Part-time
- Organizational skills
- Communication skills
- Entry level
Men's Residence - Customer Service Representative
YMCA of the Roses —York, PA
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
Quick Apply
Guest Service Agent
Tru by Hilton —Hershey, PA
- $16.50 - $17.50 an hour
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
- 401(k) matching
Quick Apply
11d
Full Time Receptionist
Feeser's Food Distributors —Harrisburg, PA
- $18 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
2d
Guest Service Agent
Springhill Suites by Marriott —Camp Hill, PA
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
Quick Apply
Office Support I 37.5 FT
Lancaster County, PA —Lancaster, PA
- $31,960.50 a year
- Full-time
- High school
- Computer literacy
- English
14d
Part-Time Guest Services Representative - TownePlace Suites
High Hotels Ltd. —Mechanicsburg, PA
- $15.40 an hour
- Part-time
- Hotel
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Attendant - Lodge
Hershey Entertainment & Resorts Company —Hershey, PA
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
2d
Veterinary Client Service Representative
Landisville Animal Hospital —Landisville, PA
- $18 an hour
- Full-time
- Computer literacy
- Military encouraged
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Services Representative
Chord Specialty Dental Partners —Mechanicsburg, PA
- From $17 an hour
- Full-time
- Dental office
- Pediatrics
- Entry level
Quick Apply
Night Auditor
Fairfield Inn and Suites by Marriott —Hershey, PA
- $16.50 - $17.50 an hour
- Part-time
- English
- Mid-level
- Hotel
Quick Apply
Part-Time Guest Services Representative - TownePlace Suites
The High Companies —Mechanicsburg, PA
- $15.40 an hour
- Part-time
- Hotel
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
7d
Assistant Store Manager
Extra Space Management, Inc —York, PA
- $15 - $16 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
Guest Service Representative (Front Desk Agent) - Woodspring Suites - Brand New Hotel
J&P Hospitality Management, LLC —Lancaster, PA
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Customer Representative
Pennsylvania Housing Finance Agency —Harrisburg, PA
- Full-time
- Office
- Communication skills
- Entry level
Breakfast Attendant
MCR Hotels —Harrisburg, PA
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Fairfield Inn/Towneplace Suites —Lancaster, PA
- $16.50 - $18.00 an hour
- Part-time
- English
- Mid-level
- Hotel
- 401(k) matching
Quick Apply
10d

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Customer Service Representative (CSR) - Level 2

Cassel -
Manheim, PA

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Teamwork
Customer service
High school diploma or GED
Driver's License
Attention to detail
Account management
Time management

Full Job Description

At Cassel, we transform vehicles into moving brand statements through custom wraps and fleet graphics, supported by decals and signage that complete the look. We’re a collaborative, fast‑paced team that values craftsmanship, communication, and keeping projects moving smoothly from concept to completion.

JOB SUMMARY

We're looking for an experienced Customer Service Representative (CSR) - Level 2 to serve as a trusted partner for our customers throughout the sales, design, print production, and install process. In this role, you'll manage customer projects from start to finish, build strong customer relationships, coordinate with cross-functional teams, and proactively solve problems to ensure a smooth and successful customer experience.

PRIMARY RESPONSIBILITIES

1. Customer Service & Account Management

Serve as the primary point of contact and trusted advisor for assigned customers throughout the sales, design, print production, and install process
Manage customer projects from start to finish, coordinating multiple vehicles, locations, schedules, and contacts to ensure a successful outcome
Review quotes, sales orders, and project details for accuracy and completeness, identifying risks or missing information before producing materials
Set clear customer expectations regarding project scope, pricing, timelines, design revisions, and installation requirements
Anticipate customer needs and proactively provide recommendations, solutions, and next steps
Independently resolve escalated customer concerns while maintaining strong customer relationships and protecting company interests

2. Sales Lead Support

Support assigned sales inquiries and opportunities that align with your experience and customer portfolio
Partner with Sales and Estimating to gather project requirements and develop accurate quotes
Build strong relationships with prospective customers by understanding their goals and guiding them through the vehicle graphics process
Follow up on assigned opportunities and open quotes to support timely customer decisions
Identify opportunities for additional services, future projects, and repeat business
Collaborate with Sales, Design, and Operations to ensure a smooth transition from opportunity to project execution

3. Project & Operational Coordination

Partner with sales, design, logistics, print production, and install teams to ensure successful project execution
Monitor active projects and proactively address risks, missing information, or customer-impacting issues
Serve as a resource for resolving complex customer concerns requiring strong judgment and problem-solving skills
Advocate for customers while balancing operational capabilities, priorities, and commitments
Take ownership of customer outcomes by driving issues through to resolution and ensuring commitments are met
Identify opportunities to improve processes, communication, and the overall customer experience

4. Administrative & Team Support

Provide backup front desk coverage, including greeting visitors and coordinating customer drop-offs and pick-ups
Support shared email and phone communications, ensuring timely and professional responses
Assist with vehicle tracking, lot audits, documentation, and other operational support activities as needed
Maintain a strong working knowledge of company workflows and processes.
Support onboarding and training of new Customer Service Representatives by sharing best practices and process knowledge
Contribute to a collaborative team environment focused on delivering an exceptional customer experience

EXPERIENCE

High School Diploma or Equivalent Required
4+ years of customer service, account management, project coordination, or related experience preferred
Experience managing multiple priorities and providing support in a fast-paced environment preferred

SKILLS

Strong written and verbal communication
Excellent organization and time management
Customer-focused and service-driven
Effective problem-solving and conflict resolution
Detail-oriented and highly accountable
Adaptable in a fast-paced environment
Proficient in Microsoft 365 and business systems

CHARACTERISTICS

Humble
Hungry
Self-Aware
Emotionally Mature
Sense of Urgency
Professionalism
Self-Motivated
Engaging
Empathetic
Integrity
Servant Hearted
Willing
Hospitable
Proactive
Optimistic
Personable
Active Listener

OTHER INFORMATION

This job description outlines the core responsibilities of the role but may evolve as business needs change. Additional tasks may be assigned by the manager.
This position is full‑time, on‑site at our Manheim location. Pay is commensurate with experience. Learn more about us at casselteam.com.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk customer representative jobs in york pa

Customer Service Representative (CSR) - Level 2

Customer Service Representative

Appointment Setter

Customer Service Representative

Men's Residence - Customer Service Representative

Guest Service Agent

Full Time Receptionist

Guest Service Agent

Office Support I 37.5 FT

Part-Time Guest Services Representative - TownePlace Suites

Front Desk Attendant - Lodge

Veterinary Client Service Representative

Patient Services Representative

Night Auditor

Part-Time Guest Services Representative - TownePlace Suites

Assistant Store Manager

Guest Service Representative (Front Desk Agent) - Woodspring Suites - Brand New Hotel

Front Desk Customer Representative

Breakfast Attendant

Night Auditor

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