Top 742 Customer experience supervisor Jobs in Youngstown, Oh

Office Supervisor, Managed Operations
JTH Tax LLC —Youngstown, OH
- $18 - $21 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Retail Supervisor - Austintown
Youngstown Area Goodwill Industries —Youngstown, OH
- $14.50 an hour
- Part-time
- Merchandising
- Mid-level
- Mentoring
Quick Apply
5d
Customer Experience Supervisor
W.W.Williams Company —Hubbard, OH
- $60,000 - $84,000 a year
- Full-time
- Sales
- Research
- Mid-level
- Paid training
- Paid holidays
Quick Apply
5d
Business Office Manager
Park Vista Care Community —Youngstown, OH
- $65,000 - $75,000 a year
- Full-time
- Employment & labor law
- Mid-level
- Office
- Loan repayment program
- Health insurance
Quick Apply
2d
Full-Time Assistant Store Manager
ALDI —Austintown, OH
- $25 - $26 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
Team Manager Developmental
Sam's Club —Warren, OH
- $70,000 - $95,000 a year
- High school
- Military
- Merchandising
- Paid jury duty
- Disability insurance
Store Manager Unassigned
Walgreens —Youngstown, OH
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training
3d
Collision Center Manager
Diehl Automotive of Hermitage —Hermitage, PA
- $55,000 - $80,000 a year
- Full-time
- Mid-level
- Recruiting
- In-person
- Health insurance
- Dental insurance
Quick Apply
OSP Telecom Construction Supervisor
TurnKey Network Solutions —Ohio
- Weekends as needed
- Construction site
- CDL A
- Mid-level
- Fuel card
- Health savings account
Quick Apply
Regional Sales Manager - Real Estate License Required
Berkshire Hathaway HomeServices The Preferred Realty —New Castle, PA
- $80,000 - $120,000 a year
- Real Estate License
- Senior level
Regional Sales Manager - Real Estate License Required
Berkshire Hathaway HomeServices The Preferred Realty —New Wilmington, PA
- $80,000 - $120,000 a year
- Real Estate License
- Senior level
OSP Telecom Construction Supervisor
TurnKey Network Solutions —Ohio
- Weekends as needed
- Construction site
- 5 years
- CDL A
- Fuel card
- Health savings account
Quick Apply
Midas - Automotive Store Managers
Midas —Youngstown, OH
- $57,000 - $90,000 a year
- Full-time
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Environmental Services - Manager in Training
Healthcare Services Group, Inc. —Masury, OH
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
Retail Store Manager
Heritage Cooperative —Canfield, OH
- Full-time
- Computer literacy
- Merchandising
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
5d
Automotive Finance Manager (Ford) - 3 Yrs Experience Required
Prestige Ford —Columbiana, OH
- $70,000 - $180,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Environmental Services Assistant Manager
Healthcare Services Group, Inc. —Boardman, OH
- Full-time
- Customer service
- Computer literacy
- Mid-level
- COVID-19 protective measures
- Employee assistance program
Project Manager
Brilex Technical Solutions —Youngstown, OH
- Full-time
- 5 years
- Welding
- Senior level
- Health savings account
- Disability insurance
Quick Apply
5d
Environmental Services - Manager in Training
Healthcare Services Group, Inc. —Boardman, OH
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
General Manager - Leetonia Operations
Pennex Aluminum Company —Leetonia, OH
- $170,000 - $215,000 a year
- Full-time
- Sales
- Pass drug screening
- 11+ years
- Paid holidays
- Disability insurance

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Office Supervisor, Managed Operations

JTH Tax LLC -
Youngstown, OH

Apply Now

Job Details

Seasonal
$18 - $21 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership

Status: Seasonal

FLSA Status: Non-Exempt

Job Summary

The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership.

Responsibilities/Duties

Office Management:

Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel.
Monitor and report office performance metrics, addressing any operational issues.

Customer Service:

Ensure delivery of exceptional client service throughout the tax season.
Serve as the main point of contact for client concerns, resolving issues quickly and professionally.
Maintain a clean, welcoming office environment that promotes positive customer experience.

Compliance and Accuracy:

Ensure adherence to all company policies and procedures.
Maintain compliance with federal, state, and local regulations applicable to tax operations.
Monitor return preparation accuracy and assist staff with technical or compliance-related questions.

Staff Leadership and Development:

Lead recruitment and onboarding of seasonal staff.
Provide training, coaching, and performance feedback to all office employees.
Foster a collaborative, high-performing team culture.

Marketing and Community Engagement:

Execute local marketing strategies to promote office visibility and drive business growth.
Participate in outreach initiatives to attract new clients and build brand awareness.

Documentation and Reporting:

Ensure completion and submission of daily operational reports.
Maintain organized and accurate documentation for client files, employee schedules, and performance metrics.

Qualifications

Strong leadership and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Excellent verbal and written communication abilities.
Customer-focused mindset with strong interpersonal skills.
Experience using Microsoft Office Suite and tax preparation software.
Ability to work independently and manage staff performance effectively.
Must have PTIN or eligible to receive
Minimum 3 years previous tax preparation experience is preferred

Education and Experience

High school diploma or equivalent required; associate's degree or higher preferred.
Minimum of 1-2 years of office management or supervisory experience.
Prior tax preparation or financial services experience is a plus.

Physical Requirements

Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time.

Employee Acknowledgement

This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change.

Liberty Tax Service is an equal opportunity employer.

Apply Now

Refine Your Search

customer experience supervisor jobs in youngstown, oh

Office Supervisor, Managed Operations

Retail Supervisor - Austintown

Customer Experience Supervisor

Business Office Manager

Full-Time Assistant Store Manager

Team Manager Developmental

Store Manager Unassigned

Collision Center Manager

OSP Telecom Construction Supervisor

Regional Sales Manager - Real Estate License Required

Regional Sales Manager - Real Estate License Required

OSP Telecom Construction Supervisor

Midas - Automotive Store Managers

Environmental Services - Manager in Training

Retail Store Manager

Automotive Finance Manager (Ford) - 3 Yrs Experience Required

Environmental Services Assistant Manager

Project Manager

Environmental Services - Manager in Training

General Manager - Leetonia Operations

I want to receive the latest job alert for customer experience supervisor in youngstown, oh

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