Top 106 Program administration records Jobs in Yuma, Az

HCBS Program Director
107321 —Yuma, AZ
- $70,000 a year
- Full-time
- Background check
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
8d
Program Administration Records Coordinator
Mentor Community Services —Yuma, AZ
- $17.92 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Paid holidays
- Paid time off
ADMINISTRATIVE ASSISTANT III
State of Arizona —Yuma, AZ
- $38,400 a year
- Full-time
- Current TB test
- Customer service
- Writing skills
- Wellness program
- Paid parental leave
3d
City Clerk Specialist
City of Yuma, AZ —Yuma, AZ
- $26.41 - $34.32 an hour
- 8 hour shift
- Writing skills
- Research
- Office
- Paid parental leave
- Health savings account
2d
Credentialing Specialist I
Onvida Health —Yuma, AZ
- $20.57 - $30.85 an hour
- Full-time
- Microsoft Excel
- Hospital
- Administrative experience
4d
Military Service - U.S. Air National Guard, Command and Control Operations
Military Service - U.S. Air National Guard Recruiting —Arizona
- From $49,838.78 a year
- Full-time
- High school
- English
- High school diploma or GED
- Health insurance
Aesthetic Physician Assistant
Skin Clique —Arizona
- Choose your own hours
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
Quick Apply
C.T.E. Student
City of Yuma, AZ —Yuma, AZ
- $15.15 an hour
- Part-time
- Background check
- High school
- Inventory management
- Paid holidays
- Paid sick time
5d
Court Clerk Supervisor
City of Yuma, AZ —Yuma, AZ
- $31.39 - $40.79 an hour
- 8 hour shift
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Health savings account
1d
Manager Patient Experience | Main | Days
Onvida Health —Yuma, AZ
- $90,758.62 - $145,213.79 a year
- Full-time
- Nursing
- Hospital
- 3 years
Customer Service - Donor Support Technician
CSL Plasma —Yuma, AZ
- Extended hours
- Bilingual
- Customer service
- Basic math
Practice Manager
Desert Veterinary Clinic —Yuma, AZ
- Full-time
- Bachelor's degree
- Quality control
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
CDC DIRECTOR NF4
Marine Corps Community Services —Yuma, AZ
- $89,211 - $92,186 a year
- Weekends as needed
- Classroom
- 18 years or older
- Experience working with individuals with disabilities
- On-the-job training
10d
Human Resources Director
Sunset Community Health Center —Yuma, AZ
- $98,592 a year
- HIPAA
- Bachelor's degree
- Organizational skills
Quick Apply
7d
Assistant Manager/Leasing Agent - 5592
Guardian Real Estate Services LLC —Yuma, AZ
- Full-time
- OSHA
- Sales
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
Human Resources Assistant Director
Cocopah Indian Tribe —Somerton, AZ
- $43,051 a year
- Full-time
- 18 years or older
- Customer service
- Writing skills
Area Director I
Young Life —Yuma, AZ
- Full-time
- Hybrid work
- Accounting
- Senior level
- Leadership
Court Security Supervisor (Grade 10)
Yuma County, AZ —Yuma, AZ
- $23.45 - $29.31 an hour
- Full-time
- Clean driving record
- Customer service
- Military
- Health savings account
- Health insurance
HCBS Program Director
FAMILY PARTNERS LLC —Yuma, AZ
- Full-time
- Spanish
- CPR Certification
- Clean driving record
Quick Apply
8d
CUSTOMER SERVICE REPRESENTATIVE 3 ( TRIAGE CUSTOMER SERVICE REPRESENTATIVE)
State of Arizona —Yuma, AZ
- $17.35 an hour
- Full-time
- Computer literacy
- English
- Research
- Paid parental leave
- Paid holidays
16h

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HCBS Program Director

107321
Yuma, AZ

Quick Apply

Job Details

Full-time
$70,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Spanish
CPR Certification
Customer communication
Teamwork
Team leadership
Social service program staff supervision
English
Driver's License
Bachelor's degree
First Aid Certification
Medicaid regulations
Business Administration
Project leadership
General management
Time management

Full Job Description

POSITION EXPECTATIONS

The HCBS Program Director is expected to lead by example, consistently demonstrating professionalism, integrity, sound judgment, and accountability. This individual serves as a steward of the organization's mission by ensuring services are delivered safely, ethically, efficiently, and in a manner that supports the health, independence, dignity, and quality of life of each child and adult with developmental disabilities served.

JOB SUMMARY

The HCBS Program Director provides strategic leadership and operational oversight for the Home and Community-Based Services (HCBS) program. This position is ultimately responsible for ensuring the program operates with the highest level of integrity, regulatory compliance, quality, customer service, and fiscal responsibility. The HCBS Program Director supervises HCBS Assistants and Coordinators while fostering a culture of accountability, professionalism, and person-centered services.

The Program Director ensures services are delivered in accordance with Arizona Division of Developmental Disabilities (DDD), AHCCCS, company policies, and all applicable federal and state regulations.

ESSENTIAL FUNCTIONS

Program Leadership

Provide overall leadership and direction for the HCBS program.
Ensure the program consistently operates in compliance with DDD, AHCCCS, and company standards by staying informed of and implementing new policies and procedures.
Promote a culture of integrity, accountability, quality, and continuous improvement.
Monitor program performance and implement corrective actions when needed.
Develop and maintain effective operational systems and workflows.
Evaluate program metrics and identify opportunities for improvement.

Staff Supervision

Directly supervise HCBS Assistants and Coordinators and indirectly support the Direct Care Workers (DCWs) providing the services to individuals with developmental disabilities.
Directly recruit, train, coach, mentor, and evaluate employees.
Conduct regular supervision meetings and performance evaluations.
Hold staff accountable for accuracy, timeliness, customer service, and compliance.
Address performance concerns through coaching and corrective action as appropriate.
Foster a collaborative, professional, and positive work environment.

Regulatory Compliance

Ensure all services comply with Arizona DDD policies, AHCCCS requirements, company policies and procedures
Monitor documentation for quality, completeness, and compliance.
Oversee internal audits and quality assurance activities.
Respond to compliance concerns and implement corrective action plans.
Prepare for and participate in internal and external audits.

Operational Oversight

Oversee daily operations of the HCBS department.
Ensure timely authorization management and service coordination.
Ensure accurate billing claims and payroll data is captured using the Electronic Visit Verification (EVV) and case management system (Vtrack).
Collaborate with other departments to ensure seamless member services.

Customer Service & Relationship Management

Model exceptional customer service.
Support staff in resolving complex or sensitive concerns involving members, families, guardians, service providers, and support coordinators.
Build positive relationships with DDD representatives and community partners.
Address complaints professionally while maintaining regulatory compliance and company standards.

Quality Assurance

Monitor trends affecting service quality or compliance.
Recommend and implement process improvements.
Ensure accurate recordkeeping and documentation practices.
Provide training to small and large groups.

Financial Stewardship

Monitor program productivity and operational efficiency.
Assist with budget management and resource allocation.
Identify opportunities to improve efficiency while maintaining quality services.

Other Responsibilities

Participate in leadership meetings and organizational planning.
Assist in developing departmental policies and procedures.
Lead special projects as assigned.
Perform other duties consistent with the position.

KNOWLEDGE, SKILLS & ABILITIES

Strong leadership and decision-making skills.
Excellent organizational and time management abilities.
Exceptional verbal and written communication skills.
Ability to navigate difficult conversations with professionalism and empathy.
Strong conflict resolution and problem-solving skills.
Ability to interpret policies, regulations, and contractual requirements.
High level of integrity and ethical judgment.
Ability to analyze data and make informed operational decisions.
Strong attention to detail and follow-through.
Proficiency with electronic health records, Microsoft Office, and other business software.

MINIMUM QUALIFICATIONS

Bachelor's degree in Human Services, Social Work, Business Administration, Healthcare Administration, or a related field preferred.
Minimum of five years of progressively responsible experience in HCBS, developmental disabilities, healthcare, or human services.
Minimum of three years of supervisory or management experience.
Working knowledge of Arizona DDD and AHCCCS regulations.
Strong understanding of person-centered practices and HCBS service delivery.
Demonstrated ability to lead teams and manage multiple priorities.
Possess a valid Arizona Driver’s License, a clean driving record and a reliable means of transportation with current insurance and registration
Bilingual in both English and Spanish required
Must be 21 years of age or older
Must have flexible work schedule to accommodate scheduling of home visits
Must successfully qualify for and/or complete Arizona Level One Fingerprint Clearance, Article Nine Training, Certification in Adult/Child/Infant CPR, and First Aid
Must have the ability to address more than one project at a time while prioritizing the demands and issues in a busy operating environment

Family Partners values the safety and security of our employees. While accidental or intentional physical or behavioral encounters between the individuals served are rare, these instances do occur. This is a high risk job that involves working with developmentally disabled individuals. You may get hit, pushed, slapped, spit on, yelled at, etc. The agency will provide thorough training and advanced orientation on how to handle individuals who display challenging behaviors.

PHYSICAL REQUIREMENTS

Ability to sit, stand, walk, bend, and lift up to 25 pounds occasionally.
Ability to travel to office locations, member homes, provider sites, and meetings as needed.
Ability to operate standard office equipment.

Pay: $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have or can you obtain a Fingerprint Clearance Card?

Education:

Bachelor's (Preferred)

Experience:

human services: 5 years (Required)
supervisory: 3 years (Required)

Language:

English and Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

program administration records jobs in yuma, az

HCBS Program Director

Program Administration Records Coordinator

ADMINISTRATIVE ASSISTANT III

City Clerk Specialist

Credentialing Specialist I

Military Service - U.S. Air National Guard, Command and Control Operations

Aesthetic Physician Assistant

C.T.E. Student

Court Clerk Supervisor

Manager Patient Experience | Main | Days

Customer Service - Donor Support Technician

Practice Manager

CDC DIRECTOR NF4

Human Resources Director

Assistant Manager/Leasing Agent - 5592

Human Resources Assistant Director

Area Director I

Court Security Supervisor (Grade 10)

HCBS Program Director

CUSTOMER SERVICE REPRESENTATIVE 3 ( TRIAGE CUSTOMER SERVICE REPRESENTATIVE)

I want to receive the latest job alert for program administration records in yuma, az

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