Top 13 desktop support Jobs in yuma az

Retail Tech Support
Shammam Consulting Services Inc. —Yuma, AZ
- $25 - $40 an hour
- Email
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Computer Specialist I
Crane Elementary School District 13 —Yuma, AZ
- $19.94 - $23.45 an hour
- Full-time
- Computer science
- Computer Science
- Office
Geek Squad Agent (Retail Store)
Best Buy —Yuma, AZ
- $15.15 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
11d
Information Technology (IT) Assistant- (INTERNAL ONLY)
Crane Elementary School District 13 —Yuma, AZ
- $15.43 - $17.30 an hour
- Clean driving record
- Microsoft Outlook
- Writing skills
Supervisor IT Service Desk | Evenings
Onvida Health —Yuma, AZ
- $58,608.12 - $87,912.18 a year
- Full-time
- Mid-level
- Office
- 3 years

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Computer Specialist I
Crane Elementary School District 13 —Yuma, AZ
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Retail Tech Support

Shammam Consulting Services Inc.
Yuma, AZ

Quick Apply

Job Details

Full-time
$25 - $40 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance

Qualifications

Microsoft Excel
Customer service
Networking tools
In-person customer service
Windows
Printer (troubleshooting support)
Microsoft Office
SQL
Managing clients in a customer support role
Driver's License
Computer hardware
Desktop (troubleshooting support)
IT support
Scripting
Desktop applications
Computer networking
Technical customer support for office equipment
Productivity software
Application support
Desktop administration
Associate's degree
POS systems
Peripheral hardware support
PowerShell
Ticketing system technical support
Time management
Help desk
Client interaction via phone calls

Full Job Description

Retail Point of Sale Tech Support

We are a local technology company serving the Southern California, Arizona, Washington, and Las Vegas areas, with clients worldwide. We've been in business for over 15 years providing services in ERP, Retail POS, Business Application Integrations, Data Warehousing, Custom Software Development, Security, Hosting Solutions, and Professional IT Services and Support. As we continue to grow, we're looking for experienced, self-motivated people who want to be part of a team that solves real problems for real businesses every day.

We are looking to add a member to our team who enjoys a challenge and possesses a strong foundation in a wide range of applications, hardware, and software support.

This is a full-time position for candidates with experience supporting Retail Technologies like LOC SMS, NCR ISS45, ECRS, NCR ScanMaster, and NCR ENCORE POS environments, with an emphasis on networking along with desktop and server O/S. Toshiba, NCR, HP, Datalogic, and VeriFone hardware knowledge is preferred.

Superior customer service skills are required. You'll be making recommendations to clients, monitoring and responding to HelpDesk calls and emails, and performing hands-on work including installing and upgrading software, configuring hardware, and setting up systems and applications. Applicants must be professional in appearance and demeanor, and communicate confidently and clearly over the phone, in person, and through email. You must be able to work independently and as part of a team, explain solutions to non-technical people, and manage your time well.

What You'll Do

Respond to and resolve HelpDesk tickets and client calls in a timely manner
Perform on-site and remote support for retail POS and related technology systems
Install, configure, and upgrade hardware and software at client locations
Document all work thoroughly and communicate clearly with clients and teammates
Travel to client sites as needed — positions available in San Diego; some travel outside the area required

Required Skills

Extensive experience with all versions of Windows desktops
Strong working knowledge of Microsoft Office applications and Office 365
Experience working within a PSA or ticketing platform (Halo, ConnectWise, Autotask, or similar) for logging, tracking, and managing support request,
Ability to quickly learn new software and hardware systems
Ability to work effectively both within a team and independently
Knowledge and experience with networking tools and tasks
Network printer setup and configuration experience
Strong time management skills and a consistent track record of meeting deadlines and commitments
Punctual with a positive attitude
Willing to go the extra mile to satisfy the client and support the team

Preferred Skills

Scripting experience (SQL and PowerShell)
Experience with one or more of the following retail technologies: LOC SMS, NCR ISS45, ECRS, NCR ScanMaster, NCR ENCORE

Availability & Requirements

This is a primarily remote position — roughly 70% of the work is handled from home. That said, onsite visits for client support and install projects are a regular part of the role, so candidates should be located in or near one of our primary markets: Southern California, Las Vegas, Arizona, or Washington. Travel outside your home market will be required on occasion and is fully covered by the company. You'll be expected to work with a high level of attention to detail, log your work thoroughly, and operate with minimal supervision.

How to Apply

If you're confident you meet our requirements, please send your resume in PDF format along with your salary expectations to [email protected] This role is best suited for someone who thrives in a dynamic environment where no two days look the same.

Benefits

Competitive Medical and Dental coverage — employer covers 50% of premiums
PTO
401K Matching
Travel compensation
Company-provided computer
Continued education support and access to technical training resources
Great team and work environment

Job Type: Full-time — positions available in California, Nevada, Arizona, Washington

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How do you feel about interacting with clients and technicians on the phone, in person and via email?
Do you feel comfortable being the "Go-To" person (point of contact) for problems and solutions? Please describe your past experience, if any.
Do you feel comfortable being the Technical Lead for a project? Please describe your past experience, if any.
Are you detailed oriented and able to pay close attention and notice minor details?
Have you supported a business that was having issues getting their POS systems up and running after a power outage? Please describe your past experience, if any.
Do you feel comfortable working on multiple issues and tasks throughout the day? Please describe your past experience, if any.

Education:

Associate (Preferred)

Experience:

Retail POS Technologies: 1 year (Required)
Face to face Retail IT Support: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in yuma az

Retail Tech Support

Computer Specialist I

Geek Squad Agent (Retail Store)

Information Technology (IT) Assistant- (INTERNAL ONLY)

Supervisor IT Service Desk | Evenings

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