In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.
The radiology assistant works under the direct supervision of the registered radiologic technologist and is responsible for basic supportive care to specified patient/families. The position assists in providing radiographic services to support the organizational mission of high quality, efficient care with emphasis on serving the unique needs of each customer. The position will emphasize an excellent customer experience in a clean and safe environment.
ESSENTIAL DUTIES
1. Assists with customer service issues by collecting applicable information and directing concerns appropriately.
2. Prepares patients for imaging exams and fluoroscopy procedures in accordance with established protocols.
3. Responsible for preparing all related documents for ordered procedures. Completes patient screening questionnaires pertaining to diagnostic testing, e.g. MRI, PET, and CT clearance sheets.
4. Enters, modifies, and cancels orders as requested by staff radiographer.
5. Maintains stocking of accessory supplies, patient care items, and cleanliness of general radiography areas, as well as submitting inventory requests in an accurate and timely manner.
6. Assists with transportation of patients to various areas of the hospital for radiographic procedures.
7. Maintains working knowledge of medical terminology and current applications in the field of radiologic technology through seminars, educational programs, and self-study.
8. Responsible for performing a variety of technical tasks and direct patient care activities- assist with IV starts, as well as non-technical and indirect patient care activities under the supervision of a radiologic technologist.
9. Ensures filing cabinets, computer and office area is locked and/or secured to prevent breach of confidentiality or unpermitted access to information.
10. Effectively uses functions of various software systems (HIS, RIS, and PACS) to process, access and distribute imaging- related information.
11. Communications effectively with patients by both listening and speaking with them and their families.
12. Equipment utilization and submitting work orders if necessary
13. Compliance with general radiation safety policies
14. Compliance with all regulatory guidelines and policies.
15. Assists with implementation of established safety regulations and required to respond correctly in emergency situations including: code blue, contrast media reactions, emergency operations, and trauma alerts.
16. The willingness and interest to cross train in other areas to enhance operational effectiveness and efficiency.
17. Supports the philosophy and objectives of Genesis healthcare system and demonstrates these to patients, guests, and hospital staff.
18. Perform other duties, responsibilities and/or special projects as assigned by imaging manager, coordinators, or designated staff radiographer to maintain section and Department function.
QUALIFICATIONS
1. High school graduate or equivalent.
2. Currently a student in an accredited Radiologic Technology Program.
3. Upon Graduation of accredited Radiologic program must obtain certification from the ARRT within 3 months.
4. IV certified or obtain certification within 6 months from date of hire
5. Demonstrates solid interpersonal communication skills to include written, verbal and telephone etiquette.
6. Demonstrates technical skills to complete assignments, experience with word, excel, and other office equipment.
7. Demonstrates the ability to learn department specific computer programs.
8. Demonstrates the ability to complete projects within a productive timeframe.
9. Demonstrates the ability to be self-directed, yet work well with others.
10. Demonstrates the ability to problem-solve, organize, prioritize, function with minimal supervision while managing multiple tasks.
11. Demonstrates flexibility with change to include processes, priorities, workflow, and responsibilities.
PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values:
- Performs work in a manner that is quality focused.
- Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
- Results oriented and focused on achievement of objectives.
- Acknowledges and responds to the diversity of people and the situation.
- Encourages peers (others) to be owners of change.
- Always makes the effort to anticipate and exceed customer needs and expectations.
- Possesses the ability to engage others with patience and understanding.
- Acts in a manner that creates positive first and lasting impressions.
- Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
- Introduces self and role…connects with everyone.
- Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
- Asks for and anticipates needs and concerns of others.
- Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
- Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
- Responds to requests in an appropriate and timely manner.
- Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
- Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
- Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
- Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
- Demonstrates Slips/Trips and Falls Awareness.
- Actively contributes to maintaining a safe, clean and quiet environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regularly required to stand, sit, walk, talk, hear, and move the neck, use hands to finger, handle, or feel, reach with the hands and arms.
2. The employee is occasionally required to climb, balance, stoop, kneel, crouch or crawl.
3. Must be able to see, hear, stand, walk, speak, read, and perform manual tasks with or without accommodation, and care for one self with little or no difficulty.
4. Must be able to independently lift up to 50 pounds.
5. Must be able to move or reposition patients of any weight or size with the assistance of another person and/or equipment.
6. Special vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
The above listed requirements are general in nature and are not considered an exhaustive list of duties performed by the individual.
This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job .
